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Grove & Dean Private Clients Reviews

4.7 Rating 2,513 Reviews
92 %
of reviewers recommend Grove & Dean Private Clients
Company Reviews Metrics
4.7
Based on 2,513 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Grove & Dean Private Clients Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Glenda Seal
Verified Buyer
“So far all good.”
Helpful Report
Posted 1 year ago
Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean
Posted 1 year ago
Anonymous
Verified Buyer
“This is a new company to me and so far they have competitive and responsive”
Helpful Report
Posted 1 year ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean
Posted 1 year ago
Lee Robinson Lee Robinson
Verified Buyer
“your Renewal process comes across as a phishing scam so i ignored it until in the end it was blocked. As i dont use the car that much it wasnt until after it had expired i understood it wasnt. Maybe sofen the renewal emails, texts, letters, pigeons abit , even google thinks its spam otherwise , never had to make a claim so , so far all good.”
Helpful Report
Posted 1 year ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean
Posted 1 year ago
Harold Patient
Verified Buyer
“No probs, easy to deal with, excellent cover”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great prices, easy to use website.”
Helpful Report
Posted 3 years ago
Kenneth McFadyen
Verified Buyer
“Good company to deal with but cannot access my documents to print a hard copy”
Helpful Report
Posted 3 years ago
Charles Bence
Verified Buyer
“very helpful with new policy and a good price”
Helpful Report
Posted 3 years ago
Abdul Nathekar
Verified Buyer
“Very efficient staff, kept me informed whilst setting up the new car insurance policy, very happy with the service”
Helpful Report
Posted 3 years ago
Allen Eden
Verified Buyer
“The insuring process was straight forward and user friendly”
Helpful Report
Posted 3 years ago
Martyn Fawcett
Verified Buyer
“I always look round for a good deal. I am disappointed at the number of emails from you and Premium Credit (11 in total). Also having filled in details on a comparison site and paid a deposit the first email I received from you was marked URGENT! making me worried about my insurance. It was basically going over all the information that I had submitted on the comparison site ? Were you trying to trip me up ? As my dad always said "Insurance is only as good when you have to make a claim" Yours M.Fawcett”
Helpful Report
Posted 3 years ago
Nigel Wood
Verified Buyer
“Very pleasant and efficient staff, everything explained on policy's. A pleasure to do business with.”
Helpful Report
Posted 3 years ago
Neil Adams
Verified Buyer
“easy to deal with quick response to emails.”
Helpful Report
Posted 3 years ago
Chris Deakin
Verified Buyer
“This is my second year with Grove & Dean. They have been the most competitive insurers for the past two years. The cover I required was in the package and I was extremely satisfied with their service. At this point in time I would direct people in their direction. I have not made any claim to experience the support they may offer and therefore cannot comment on that aspect. That is my reason for 4 stars If in the future I need that service then I would amend, add or correct the marking as appropriate.”
Helpful Report
Posted 4 years ago
Kevin Tunstall
Verified Buyer
“I have my car and motorcycle insurance we you. On both insurances you have a very good price, but I have had to contact you at least four times on both insurances for my documents. This is why I've given you 4 stars not 5.”
Helpful Report
Posted 4 years ago
Philip Hughes
Verified Buyer
“Easy to insure short phone call afterwards to confirm details great that breakdown included in very reasonable price”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Customer agent was very precise and explained everything I needed to know prior to purchasing my car insurance. Unlike some of the bigger companies there was no waiting for the documents to come through. Saved £150 on my wifes renewal. Would recommend getting a quote at the very least, but for professionalism and service they were excellent”
Helpful Report
Posted 4 years ago
Madeleine Clark
Verified Buyer
“Very helpful on the phone. Good value for the insurance as well. Thank you.”
Helpful Report
Posted 4 years ago
Martyn Willows
Verified Buyer
“The first lady I talked to about camper van insurance was so helpful. So I rang back and insured with you”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Certainly good value for what is a comprehensive cover. However the proof of the pudding is in the eating and until we need their services for a pay - out we won't know what their service is actually like - hopefully we'll never have to find out!!”
Helpful Report
Posted 4 years ago
Peter Wright
Verified Buyer
“Just renewed my car insurance. Easy to do although had a little trouble getting my details. Was resolved after a couple of phone calls.”
Helpful Report
Posted 4 years ago
Grove & Dean Private Clients is rated 4.7 based on 2,513 reviews
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