Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“Good service but they increase premiums every renewal time rather than discounting the client for good driving and no claims. Yes I know a lot of companies do and it is frustrating for the motorists who have a excellent record or no claims or no penalties etc - it's like we are paying for other peoples misfortune. It's unfair. But apart from that good price including breakdown.”
Hi,
Thank you, we appreciate the time taken to leave us a 4star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“Really happy with the service so far. Haven’t had to make a claim which is when we really get to see how good or bad am insurance provider is. Hopefully I won’t ever have to!”
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“A good level of cover at a reasonable price, but you must be completely honest when you complete the form. If you say your bike is going to be garaged overnight at home make sure that’s correct. After you’ve completed and paid for the insurance you’ll get an email asking for proof of garaging. You’ll need to provide pictures showing your house, garage and the bike in the garage. Not sure what would happen if you accidentally ticked the wrong box for overnight parking, but it probably wouldn’t be a good outcome.”
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“Yes, pretty good overall. But after I paid, I was told the insurance was incomplete on two counts :
The first was a requirement for six signed photos of the vehicle
and
can't recall the second requirement.
Nevertheless while I was getting the six specific photos, in the meantime, the requirement vanished and there was nowhere to submit.
I think they also phone you, but could not get to the phone in time. They did not bother after that.”
“Still unable to print out the insurance documents on the system I normally use. I would prefer them sent by post if at all possible. Otherwise I will ask my wife to locate the documents on another laptop system.
Many thanks
John Prior”
We are sorry to hear you are unhappy with this years renewal quote. Unfortunately multiple factors and statistics are taken into account when generating a customers premium, the insurance market is also everchanging. However we confirm that your concerns have been passed onto the relevant department managers, and thank you for your four star review.
Kind regards.
Nick
Grove and Dean
