Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.65

4.7 Rating 2,435 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with and have installed app on phone which is handy for contacts if you need help. Only small issue was being asked to provide photo that I had a garage after getting policy! Not a big issue but first time I’ve ever been asked for that.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your 4-star review! We're glad to hear that you found it easy to deal with us and that the app has been convenient for your contacts. We appreciate your feedback on the photo request for the garage; it's always helpful to know how we can improve the experience for our clients. If you have any further questions or need assistance, please reach out anytime! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Great price for our Motorhome insurance and easy process to get it into place Thanks so much”

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Posted 1 month ago

Hi William, Thank you so much for your amazing 5-star review! We're delighted to hear that you found our Motorhome insurance to be a great price and that the process was easy for you. Your satisfaction means a lot to us and motivates our team to keep delivering excellent service. If you need anything else, just let us know! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Needed to contact G & D more than once in order to obtain Insurance Certificate”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your 4-star review! We appreciate your feedback about needing to reach out multiple times for the Insurance Certificate. We strive to provide efficient service, and we're sorry for any inconvenience this may have caused. Your comments will help us improve our communication process. If you ever need further assistance, please don't hesitate to get in touch! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Good price found and easy to download documents”

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Posted 1 month ago

Hi Colin, Thank you for your wonderful 5-star review! We're thrilled to hear that you found a good price and that downloading the documents was easy for you. Your feedback is greatly appreciated and motivates us to keep delivering great service. If you ever need further assistance, just let us know! Best wishes, Jess Grove & Dean

Posted 1 month ago

“very easy to renew my policy and the price actually went down !”

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Posted 1 month ago

Hi Roger, Thank you for your great 4-star review! It’s fantastic to hear that you found it easy to renew your policy, and we’re thrilled that the price actually went down! Your feedback is truly appreciated and helps us to continue improving our services. If you have any questions or need further assistance, don’t hesitate to reach out! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Great price on insurance and excellent communication. 👌”

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Posted 1 month ago

Hi Ian, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found a great price on insurance and appreciated our communication. Your satisfaction means everything to us, and we’re here to help whenever you need assistance. If you have any questions or feedback, don’t hesitate to reach out! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Very poor values on car .the basic cover suits ase to keep this car on the road..for this year .”

Helpful Report

Posted 1 month ago

Hi, Thank you for your 4-star review! We appreciate your feedback regarding the values on car cover. It's important to us that our policies meet your needs, and we're glad to hear that the basic cover keeps your car on the road this year. Should you have any further comments or need assistance in the future, please feel free to reach out. Your satisfaction is our priority! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Not made claim yet , difficult to say”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your thoughtful 4-star review! We completely understand that it can be challenging to assess your experience without having made a claim yet. We appreciate your feedback and are here to support you whenever you need assistance or have questions about your policy. Your satisfaction is important to us, and we look forward to serving you in the future! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Great price and very easy to deal with”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We’re so glad to hear that you found us to have great prices and that dealing with us was easy. Your satisfaction is our priority, and it’s lovely to know we’ve met your expectations. If you ever have any questions or need assistance, we’re just a message away! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Easy to deal with and good value too”

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Posted 1 month ago

Hi Mark, Thank you for your fantastic 5-star review! We're delighted to hear that you found us easy to deal with and that you feel you received good value. Your feedback means a lot to us and encourages our team to continue providing a straightforward and effective service. If you ever need further assistance, just reach out! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Very easy to deal with, competitive prices and no fuss so far so good”

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Posted 1 month ago

Hi Graham, Thank you for your amazing 5-star review! We’re glad to hear that you found it easy to work with us and that our prices are meeting your expectations. Your feedback inspires us to keep providing a hassle-free experience. If you need anything else, just let us know! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Very good service”

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Posted 1 month ago

Hi Paul, Thank you for your fantastic 5-star review! We are so pleased to hear that you received very good service from us. Your feedback is greatly appreciated, and it motivates our team to keep delivering the best experience possible. If you ever need assistance again, we’re here to help! Best wishes, Jess Grove & Dean

Posted 1 month ago

“never had a problem good service over the phone fair price and always polite.”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you for your wonderful 5-star review! We're thrilled to hear that you’ve had a smooth experience with our service and that our team has maintained a polite and helpful approach. Your satisfaction is our priority, and we look forward to assisting you again in the future! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Excellent vehicle insurance deal and great communication”

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Posted 1 month ago

Hi Steve, Thank you so much for your excellent 5-star review! We're delighted to hear that you found a great vehicle insurance deal with us and appreciated our communication. If you ever need assistance again, don’t hesitate to reach out! Best wishes, Jess Grove & Dean

Posted 1 month ago

“Easy to deal with great value for money and excellent cover sorted out a lower price without me having to do anything perfect”

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Posted 1 month ago

Hi Derrick, Thank you for your fantastic 5-star review! We're thrilled to hear that you found us easy to deal with, and that we were able to secure you great value for your coverage. It’s our pleasure to take care of the details for you! If you need anything else in the future, just let us know. Best wishes, Molly Grove & Dean

Posted 1 month ago

“I only give you 4 stars as I changed mileage before the insurance started and I had to pay £25 for that change I only had about 4 days left on last year insurance”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your valuable 4-star review! We appreciate your feedback regarding the mileage change fee. We strive to provide clear information on our policies, but understand that unexpected charges can be frustrating. If you have any further questions or need assistance, please don’t hesitate to reach out! Best wishes, Molly Grove & Dean

Posted 1 month ago

“Good and quick in correspondence with my queries”

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Posted 1 month ago

Hi Eugene, Thank you for your kind 4-star review! We're glad to hear that our correspondence was quick and effective in addressing your queries. Your feedback is important to us, and we’re here to assist with any further questions you may have in the future! Best wishes, Molly Grove & Dean

Posted 1 month ago

“no problems”

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Posted 1 month ago

Hi Glyn, Thank you for your great 5-star review! We're so pleased to hear you had no problems. Your positive experience is our goal, and we’re always here should you need assistance in the future! Best wishes, Molly Grove & Dean

Posted 1 month ago

“Great service. All the staff I spoke to were helpful and knowledgeable.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our staff helpful and knowledgeable. Your satisfaction means a lot to us, and we’re here to assist you anytime you need support in the future! Best wishes, Molly Grove & Dean

Posted 1 month ago

“Very helpful when trying to purchase car insurance.”

Helpful Report

Posted 1 month ago

Hi Williamina, Thank you for your amazing 5-star review! We're thrilled to hear that you found our assistance helpful when purchasing your car insurance. Your satisfaction is our priority, and we’re here for any further support you might need. Best wishes, Molly Grove & Dean

Posted 1 month ago

Grove & Dean Private Clients is rated 4.7 based on 2,435 reviews