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Grove & Dean Private Clients Reviews

4.7 Rating 2,513 Reviews
92 %
of reviewers recommend Grove & Dean Private Clients
4.7
Based on 2,513 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Grove & Dean Private Clients Reviews
Good service and communication.
Helpful Report
Posted 3 weeks ago
Hi William, Thank you for your fantastic 5-star review! We’re thrilled to hear that you appreciated our service and communication. Your feedback encourages us to keep striving for excellence! Warm regards, Molly Grove & Dean
Posted 3 weeks ago
Nice and easy to complete on line and a great price , I’m very happy thank you
Helpful Report
Posted 3 weeks ago
Hi Phillip, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our online process nice and easy, and that you’re happy with the price. Your satisfaction is what drives us, and we truly appreciate your kind words! Warm regards, Molly Grove & Dean
Posted 3 weeks ago
Very good service every year, delt with all my changes easily this year
Helpful Report
Posted 3 weeks ago
Hi Patricia, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our service to be efficient and accommodating with your changes this year. Your satisfaction is our top priority, and we appreciate your continued trust in us! Warm regards, Molly Grove & Dean
Posted 3 weeks ago
So impressive with your company helpful and spontanious dealings with my insurance recommend to family and friends Dale
Helpful Report
Posted 3 weeks ago
Hi Dale, Thank you so much for your amazing 5-star review! We’re delighted to hear that you found our team helpful and spontaneous in handling your insurance needs. Your recommendation to family and friends truly means the world to us! Warm regards, Molly Grove & Dean
Posted 3 weeks ago
After being mucked about by my existing insurance company I was with after just 11 days, I had a competitive quote from Grove and Dean, I called to check everything was correct, this was easy to do. Completed the policy online, all done after minutes. Very easy, competitive and helpful. Recommend Grove and Dean.
Helpful Report
Posted 3 weeks ago
Hi Paul, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with us, especially after your previous frustrations. It’s great to know that our competitive quote and easy online process made things simpler for you. Your recommendation means a lot to us! Kind regards, Molly Grove & Dean
Posted 3 weeks ago
Great customer service.
Helpful Report
Posted 3 weeks ago
Hi Tracey, Thank you for your lovely 4-star review! We’re thrilled to hear that you experienced great customer service. Your feedback motivates us to keep providing exceptional support to all our clients. If there’s anything else we can do for you, please don’t hesitate to reach out. Kind regards, Molly Grove & Dean
Posted 3 weeks ago
Only problem I've had is when renewal came 2 years ago it was a ridiculous increase approx £1000 more so went elsewhere this year it was the most competitive quote and a £1000 cheaper than 2 years ago,
Helpful Report
Posted 3 weeks ago
Hi David, Thank you for your 3-star review! We’re sorry to hear about the significant increase during your last renewal. It’s great to know that this year we were able to provide a more competitive quote for you. Your feedback is valuable to us, and we're constantly working to offer our clients the best rates. If you have any further comments or need assistance, please feel free to reach out. Kind regards, Molly Grove & Dean
Posted 3 weeks ago
We have previously has insurance with Dean & Grove and haven't had any problems
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Posted 3 weeks ago
Hi Alan, Thank you for your fantastic 5-star review! We’re really glad to hear that you've had a smooth experience with us in the past. Your continued trust in our services means a lot to us and encourages us to maintain our high standards. Kind regards, Molly Grove & Dean
Posted 3 weeks ago
First class product and service.
Helpful Report
Posted 3 weeks ago
Hi Paul, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our product and service to be first class. Your feedback inspires us to keep delivering exceptional experiences for all our clients. Kind regards, Molly Grove & Dean
Posted 3 weeks ago
From start to finish very professional and helpful
Helpful Report
Posted 3 weeks ago
Hi Dean, Thank you for your outstanding 5-star review! We’re thrilled to hear that you found our service to be professional and helpful from start to finish. Your kind words motivate us to continue providing the best experience possible. Warm wishes, Molly Grove & Dean
Posted 3 weeks ago
I’ve had to phone up a couple of times and the people that I have spoken to are always so polite and helpful. I’m glad that you are on the end of the line to help me with my enquiries
Helpful Report
Posted 3 weeks ago
Hi Charlene, Thank you for your lovely 5-star review! We’re so pleased to hear that our team has been polite and helpful during your calls. Knowing that we can assist you with your enquiries truly brightens our day. Warm wishes, Molly Grove & Dean
Posted 3 weeks ago
Advisor was extremely polite, professional and pleasant taking time to explain everything
Helpful Report
Posted 4 weeks ago
Hi Brian, Thank you for your fantastic 5-star review! We truly appreciate your kind words about our advisor’s politeness and professionalism. Taking the time to explain everything is something we value highly, and we’re glad it made a positive impression on you. kind regards, Molly Grove & Dean Private
Posted 3 weeks ago
The ease of getting my campervan insurance was without problems. Very professional, My first time with this insurance company. And it was about £40 cheaper than my renewal quote.
Helpful Report
Posted 4 weeks ago
Hi Paul, Thank you for your wonderful 5-star review! We're delighted to hear that you found the process of getting your campervan insurance easy and professional. It’s great to know we could save you some money compared to your renewal quote. We look forward to being of service to you again in the future! Kind regards Molly Grove & Dean
Posted 3 weeks ago
Did not receive a renewal email until after the policy had renewed, no chance to review cost
Helpful Report
Posted 4 weeks ago
Hi Colin, Thank you for your 3-star review! We apologize for the inconvenience caused by the timing of the renewal email. Your feedback is crucial to us, and we’re working to improve our communication regarding renewals. If you have any further concerns or need assistance, please don’t hesitate to reach out. Warm regards, Team Grove & Dean Private Clients
Posted 2 weeks ago
Easy to understand and very efficient
Helpful Report
Posted 4 weeks ago
Hi Steven, Thank you for your wonderful 5-star review! We're delighted to hear that you found our services easy to understand and efficient. Your feedback encourages us to keep striving for excellence, and we appreciate you taking the time to share your experience. Warm wishes, Molly Grove & Dean
Posted 3 weeks ago
Very good service. Well informed.
Helpful Report
Posted 4 weeks ago
Hi Keith, Thank you for your wonderful 5-star review! We're delighted to hear that you found our service to be very good and well informed. Your feedback is incredibly valuable to us, and we’re always here to assist you with the utmost dedication. Kind Regards Molly Grove & Dean
Posted 4 weeks ago
great service
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Posted 4 weeks ago
Hi Malachy, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced great service with us. Your positive feedback means a lot, and we’re always here to provide you with the best support. Best regards, Molly Grove & Dean
Posted 4 weeks ago
Easy to get in touch with. And you can speak to a human. Competitively priced and they do what they say they’re going too do.
Helpful Report
Posted 4 weeks ago
Hi Martin, Thank you for your fantastic 5-star review! We’re delighted to hear that you found it easy to get in touch with us and appreciated speaking to a real person. Being competitively priced while delivering on our promises is what we strive for. Your feedback is greatly appreciated, and we're here for you whenever you need us! Best regards, Molly Grove & Dean
Posted 4 weeks ago
Staff very helpful and friendly
Helpful Report
Posted 4 weeks ago
Hi Andrew, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you found our staff to be helpful and friendly. Your feedback truly means the world to us, and we’re always here to provide you with the best service possible. Best regards, Molly Grove & Dean
Posted 4 weeks ago
Great service
Helpful Report
Posted 1 month ago
Hi Kevin, Thank you for your wonderful 5-star review! We’re so pleased to hear that you experienced great service with us. Your feedback is incredibly valuable, and we’re always here to assist you whenever you need us. Best regards, Molly Grove & Dean
Posted 1 month ago
Grove & Dean Private Clients is rated 4.7 based on 2,513 reviews