Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.65

4.7 Rating 2,435 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They asked me if I wanted to renew. So I did.”

Helpful Report

Posted 2 weeks ago

Hi David, Thank you for your excellent 5-star review! We’re delighted to hear that you decided to renew with us. Your support means a lot to us, and we’re always here to assist you with your needs. If you have any questions or need anything further, just let us know! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“Very competitive price, easy to use no fuss and no no hassle regarding NCB. thanks”

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Posted 2 weeks ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found our prices competitive and that you had a smooth experience with us. Your satisfaction is our priority, and we’re always here if you have any questions or need assistance in the future! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“The price was very good and quickly sorted. I would recommend”

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Posted 2 weeks ago

Hi there, Thank you for your wonderful 5-star review! We're delighted to hear that you found our pricing to be very good and that everything was sorted out quickly. Your recommendation means the world to us, and we’re always here to help if you need anything further! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“Just insured the motorhome through Groves & Dean again, found them to be very competitive with price and you get a more for your money than other insurers.”

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Posted 2 weeks ago

Hi Phillip, Thank you for your fantastic 4-star review! We're pleased to hear that you found our pricing competitive and that you feel you're getting more value for your money. Your feedback is greatly appreciated, and we're always here to help with any questions or needs you might have in the future! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“Have had no problem at all great company”

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Posted 2 weeks ago

Hi there, Thank you for your fantastic 5-star review! We’re so glad to hear that you’ve had a great experience with us. Your satisfaction is what we strive for, and we’re here to help whenever you need us. Best regards, Molly Grove & Dean

Posted 2 weeks ago

“The reviewed prices following acceptance from comparison website was of great concern and questionable.”

Helpful Report

Posted 2 weeks ago

Hi Cuniah, Thank you for sharing your concerns regarding the pricing after acceptance from the comparison website. We take feedback like yours seriously as it helps us to improve our services. We understand that transparency in pricing is crucial and will ensure your comments are conveyed to the relevant team. If there are any specific issues you'd like to discuss further, please reach out to us directly. Best regards, Molly Grove & Dean

Posted 2 weeks ago

“Easy and cheap, great service”

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Posted 3 weeks ago

Hi Jason, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our service easy and affordable. Your satisfaction is our utmost priority, and we appreciate your kind words. If you ever need anything else, just give us a shout! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“Very good service and cheaper than other insurance provider thank you so much ☺️”

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Posted 3 weeks ago

Hi Sham, Thank you so much for your fantastic 5-star review! We’re so pleased to hear that you enjoyed our service and found our prices to be competitive. Your support is truly appreciated, and we're here whenever you need assistance in the future! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“I was very impressed with Grove and Dean's quote considering it included comprehensive breakdown cover as well, which is a must for my ancient motorcycle! Easy to set up customer portal and retrieve all important paperwork.”

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Posted 3 weeks ago

Hi Matthew, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our quote impressive and that our comprehensive breakdown cover fits your needs perfectly. It’s great to know that you found the customer portal easy to navigate for your important documents. If you ever have any questions or need more assistance, we’re just a message away! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“Staff polite & friendly. Answered my query & put my mind at rest.”

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Posted 3 weeks ago

Hi Diane, Thank you for your fantastic 5-star review! We’re thrilled to hear that our staff were polite and friendly, and that we could address your query and put your mind at rest. Your feedback means a lot to us, and we’re here to help whenever you need it! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“I have been with G&D for several years now and always find them very helpful!”

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Posted 3 weeks ago

Hi David, Thank you for your fantastic 5-star review! We’re so pleased to hear that you find our team helpful after all these years. Your continued support is truly appreciated, and we’re here for anything you might need in the future! Best regards, Molly Grove & Dean

Posted 2 weeks ago

“Prompt renewal, peace of mind.”

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Posted 3 weeks ago

Hi Ken, Thank you so much for your wonderful 5-star review! We’re so glad to hear that the prompt renewal process has given you peace of mind. Your satisfaction is what we strive for, and your kind words affirm our efforts. If there’s anything else we can assist you with, please don’t hesitate to reach out! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“You helped me get a good deal for my camper including the tracker”

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Posted 3 weeks ago

Hi Anthony, Thank you for your glowing 5-star review! We're delighted to hear that we could help you secure a great deal for your camper along with the tracker. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, just let us know! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“always get great renewal prices, quick and efficient service 👌🏻”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you consistently receive great renewal prices and appreciate our quick and efficient service. Your feedback means a lot to us, and we're always here to help with any of your needs! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“Very straight forward,quick response,very clear.”

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Posted 3 weeks ago

Hi Roy, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the process straightforward and our response times quick. Clear communication is key to us, and your feedback is greatly appreciated. If you have any further questions or need assistance, feel free to reach out! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“Competative price plus a good service following a telephone call over a query”

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Posted 3 weeks ago

Hi David, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our prices competitive and our service met your expectations. Your feedback is greatly appreciated, and if you have any more questions or need assistance, don’t hesitate to get in touch! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“Excellent service. Very competitive price.”

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Posted 3 weeks ago

Hi Richard, Thank you for your excellent 5-star review! We’re delighted to hear that you found our service to be top-notch and our prices competitive. Your satisfaction is our goal, and we truly appreciate your feedback. Should you need anything else, don’t hesitate to reach out! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“Slick and easy. Happy.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear that you found the process slick and easy. Your happiness is our priority, and we appreciate your feedback! If you need any further assistance, just let us know! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“Had a very good experience buying ins from grove & dean. Made a phone call about a access to my account. Did not take long to pick up the phone and my problem was swiftly sorted. Hope things carry on like this in the future.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a very good experience with us and that your issue was resolved swiftly. Your satisfaction means a lot to us, and we can’t wait to continue providing you with great service in the future. If you need anything else, just give us a call! Best regards, Molly Grove & Dean

Posted 3 weeks ago

“You know why. Rip off merchants. Tried to cancel an auto renewal but it went through on a weekend which did not count so I only recovered £22 of my original payment. Auto renewal without the owners consent should never be allowed.”

Helpful Report

Posted 3 weeks ago

Hi, We are sorry to hear of your negative experience with us. We can see you cancelled the renewal but then set up a new policy for the same vehicle with us online. The new one you set up online didn't start till 19 days after the original one was cancelled, potentially leaving the vehicle uninsured. Please contact us if you do not wish to be on cover or if the new active policy you have with us is a mistake. We hope to aid you in this situation and do our best to assist. Kind regards, Jess Grove & Dean

Posted 3 weeks ago

Grove & Dean Private Clients is rated 4.7 based on 2,435 reviews