Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.57

4.6 Rating 1,654 Reviews

90 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.6

Based on 1,654 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 19th April 2024

Bryan Eastwood Bryan Eastwood

Anonymous

Anonymous // 01/01/2019

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“very good”

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Posted 1 month ago

Hi, Thank you for taking the time to leave us a 5 star review, we are happy to hear of your positive experience. Kind regards, Molly Grove & Dean

Posted 1 month ago

“I have been with your company many years ,never been let down. Spot on”

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Posted 1 month ago

Hi, Thank you for taking the time to revie us, we are delighted to know you are pleased with the service from our team. Kind regards, Molly Grove & Dean

Posted 1 month ago

“Very good service and excellent customer support”

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Posted 1 month ago

Hi, Thank you for taking the time to review us we are so pleased to know you are happy with our services. Kind regards, Molly Grove & Dean

Posted 1 month ago

“Contact with agent was good and all my questions answered clearly.”

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Posted 1 month ago

Hi, Thank you for taking the time to review us, we appreciate the positive feedback. We are so happy to hear of your positive experience. Kind regards, Molly Grove & Dean

Posted 1 month ago

“Do not understand why I was charged so much over the actual premium cost?. The service was otherwise OK.”

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Posted 1 month ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the feedback and are happy to hear our team were able to help and assist. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Easy to set up and very professional.”

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Posted 1 month ago

Hi, Thank you so much for your 5 star rating of Grove & Dean .We truly appreciate your kind words and feedback. We're delighted to hear that our services were easy to set up and that you found our team to be very professional. It's our goal to provide a seamless and professional experience to all our clients. Thank you once again for choosing Grove & Dean Private Clients Kind Regards Jon Grove & Dean

Posted 1 month ago

“Kyxfupouvkhxpiyxljg”

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Posted 1 month ago

Hi, Thank you so much for taking the time to give us a 5-star rating for Grove & Dean. We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our services. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Helpful .When I asked for paper copies no problem. Will be recommending them to my fellow scooterists”

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Posted 1 month ago

Hi, We are glad to hear our team were able to help and assist in any way possible. We appreciate the time taken to leave us a 5 star review and the recommendation. Kind regards Jon Grove & Dean

Posted 1 month ago

“5*, all very good”

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Posted 1 month ago

Hi, We are delighted to hear of your positive experience and appreciate the time taken to leave us a 5 star review. Kind regards Jon Grove & Dean

Posted 1 month ago

“Very good price fine”

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Posted 1 month ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services. Kind Regards, Emily Grove & Dean

Posted 1 month ago

“Great price and so far they have been fast and efficient.”

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Posted 1 month ago

Hi, Thank you for taking the time to leave us this 5 star review. We are so happy to hear of your positive experience. Kind regards, Molly Grove & Dean

Posted 1 month ago

“I was please initial, but when my renewal became due I received an email saying “my insurer was not going to re~new my policy without any other explanation…… With this I didn’t have a choice but to go elsewhere. I got a competitive quote and signed up. Grove and Dean proceeded to charge me £900 on my credit card. Then they said I asked for a month’s extension…. I didn’t and clearly there was no reason for me to request this facility. They had the cheek to ask me to provide evidence of this ! So all in all it seems that things went very haywire? Hopefully this was a glitch for some reason and at the end of the day they are probably a very good company, but we all have to be vigilant and make sure everything is in order with any company we deal with. I now take screenshots of everything at all times. Be aware that you need to make a record of any forms you fill in on line because mostly you don’t get a copy and that needs to change,”

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Posted 1 month ago

Hi, We are sorry to hear about the issues encountered at your renewal. Our team has been in touch previously to try and resolve the issue, so if you are looking to discuss this further, please contact us on 01708 925 059, or alternately you can contact us via webchat. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi, We are happy to hear our team were able to help and appreciate the time taken to leave us a 5 star review. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Very good price and a easy and professional service”

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Posted 1 month ago

Hi, Thank you so much for taking the time to give us a 5 star rating .. We truly appreciate your support and are happy to hear that you found our service easy and professional. Kind regards Jon Grove & Dean

Posted 1 month ago

“Got what I needed at the right price thank you”

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Posted 1 month ago

Hi, Thank you for taking the time to leave us a 5 star review, we are thrilled to hear we were able to offer a competitive quote. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Excellent service, all options explained clearly, very friendly call centre. All this made me choose Grove and Dean over all the rest for my motorhome insurance.”

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Posted 1 month ago

Hi Thank you so much for giving Grove & Dean a 5-star rating We greatly appreciate your kind words and feedback. We are thrilled to hear that you found our service excellent, with clear explanations of all options, and a very friendly call centre. At Grove & Dean, we strive to provide outstanding support and guidance and It's fantastic to know that our dedication to delivering top-notch service influenced your decision to choose us for your motorhome insurance. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Easy to deal with and competitive pricing.”

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Posted 1 month ago

Hi, Thank you for taking the time to leave us a 5 star review. Our team appreciate it and are happy to hear they were able to help and find the best possible policy for you. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Quote was very reasonable compared to some”

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Posted 1 month ago

Hi, We are thrilled to hear our team were able to provide a competitive quote that meet your needs. Our team always strive to find the most suitable policy at the best price. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Excellent service, friendly an efficient staff and competitive rates.”

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Posted 1 month ago

Hi, Thank you for taking the time to leave us a 5 star review, and we are happy to hear our team were able to help and appreciate the time taken to leave us a review. Kind Regards Jon Grove & Dean

Posted 1 month ago

“Used a number of years now.”

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Posted 1 month ago

Hi, We are thrilled to hear you have chosen to renew with us for another year, and look forward to another year of service. Kind Regards Jon Grove & Dean

Posted 1 month ago

Grove & Dean Private Clients is rated 4.6 based on 1,654 reviews