Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.68

4.7 Rating 2,805 Reviews

93 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

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English

“So easy to insure my car and found me a quote £560 cheaper than my renewal, well pleased”

Helpful Report

Posted 1 year ago

Hi Roland, Thank you for your amazing 5-star review! We're delighted to hear that you found it so easy to insure your car and that we could secure such a fantastic quote for you. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. If you need any assistance in the future, just let us know! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Good service and easy to renew our policy. Documents are easily accessible online. No problems whatsoever.”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for your wonderful 5-star review! We're so pleased to hear that you had a smooth experience with our service and found it easy to renew your policy. Accessibility of documents is important to us, and we're glad you enjoyed that feature. If there's anything more we can assist you with in the future, just let us know! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Best price and ease of renewal online.”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the best price and enjoyed the ease of renewal online. Your kind words motivate our team, and we strive to provide a seamless experience for all our clients. If there's anything more we can do for you in the future, please feel free to reach out! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Exsalent service”

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Posted 1 year ago

Hi Jeffery, Thank you for your excellent 5-star review! We're so glad to hear that you experienced great service with us. Your satisfaction truly encourages our team to keep delivering the best possible experience. If there's anything else we can help you with in the future, please don't hesitate to reach out! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Best price and service for my renewal”

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Posted 1 year ago

Hi Trevor, Thank you for your amazing 5-star review! We're delighted to hear that you found the best price and service for your renewal with us. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Excelllent service till I realised I had got the date of starting the policy wrong and had to change it the same day to a week earlier and it cost me £25”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your review and for sharing your experience with us! We’re pleased to hear that you had excellent service, though we understand that adjusting the policy start date came with an unexpected cost. We strive to provide clarity upfront, and we appreciate your feedback as it helps us improve. If you need any assistance in the future, please don't hesitate to reach out! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“At renewal Grove and Dean e-mailed details of insurance cover for the forthcoming year, comparing their recommendation against my current insurers quote they had found a considerable saving for the same benefits. Good to know they are looking after their customers interests when quite often insurers hope that a renewal quote is just accepted because of the time and effort involved in making comparisons oneself. Thank you Grove and Dean, would highly recommend.”

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Posted 1 year ago

Hi Kevin, Thank you for your fantastic 5-star review! We're thrilled to hear that you appreciated our effort in securing a great saving for you at renewal. It's always our goal to look after our customers' best interests, and your recommendation means everything to us. If you ever need anything in the future, we're just an email away! Kind Regards, Jess Grove & Dean

Posted 1 year ago

“Great easy to use site highly recommend”

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Posted 1 year ago

Hi Nick, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our site easy to use and would recommend us. Your support means a lot to us, and we're here to help anytime you need assistance. Kind Regards, Jess Grove & Dean

Posted 1 year ago

“Very easy transaction with all questions answered. Easy process to complete. Many Thanks.”

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Posted 1 year ago

Hi Brian, Thank you for your fantastic 5-star review! We're so glad to hear that you found the transaction easy and that all your questions were answered. Your satisfaction is our priority, and we appreciate your kind words. If you ever need assistance in the future, don’t hesitate to get in touch! Kind Regards, Jess Grove & Dean

Posted 1 year ago

“Very easy to deal with and the staff are very knowledgeable”

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Posted 1 year ago

Hi Jill, Thank you for your amazing 5-star review! We're delighted to hear that you found our staff knowledgeable and easy to work with. Your kind words inspire us to keep providing the best service possible. If you need any further assistance, feel free to reach out! Kind Regards, Jess Grove & Dean

Posted 1 year ago

“So far so good.”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you're having a positive experience with us so far. Your feedback means a lot to us, and we're here to ensure you continue to feel supported. If you have any questions or need assistance, don’t hesitate to reach out! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Price was half of my expiring insurance company.”

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Posted 1 year ago

Hi Dawn, Thank you for your great 4-star review! We're thrilled to hear that you found our pricing to be competitive. We strive to provide value to our clients, and your feedback is truly appreciated. If there’s anything we can do to enhance your experience further, just let us know! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“I happy what the insurance company send a tracker free and a good to insurance my camper .”

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Posted 1 year ago

Hi Michael, Thank you for your fantastic 5-star review! We're so glad to hear that you’re happy with the free tracker and that the insurance for your camper meets your needs. Your satisfaction is important to us, and we're always here to support you. Kind Regards, Molly Grove & Dean

Posted 1 year ago

“quick and easy .”

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Posted 1 year ago

Hi there, Thank you for your wonderful 4-star review! We're pleased to hear that you found our service quick and easy. We always aim to provide a seamless experience, and we appreciate your feedback. If there's anything we can do to make your next experience a 5-star one, please let us know! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Quick and professional in dealing with the two vehicles I wished ti insure.”

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Posted 1 year ago

Hi Bernard, Thank you for your excellent 5-star review! We're thrilled to hear that you found our service quick and professional for insuring your vehicles. Your satisfaction is our top priority, and we appreciate your kind words. Should you need any further assistance or have questions in the future, don’t hesitate to get in touch! Kind Regards, Jess Grove & Dean

Posted 1 year ago

“Very helpful and have all details up to date even on renewal of insurance all done well and no problems”

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Posted 1 year ago

Hi Darren, Thank you so much for your fantastic 5-star review! We're delighted to know that you found our service helpful and that everything went smoothly during your insurance renewal. Your satisfaction is our top priority, and we’re always here if you need any further assistance. Kind Regards, Molly Grove & Dean

Posted 1 year ago

“WOULD APPRECIATE BREAKDOWN INCLUDED”

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Posted 1 year ago

Hi, Thank you for sharing this review. We apologise if there has been some confusion but your policy does include breakdown. If you log into your customer account the first document showing is your Breakdown policy and schedule. If you have any concerns our queries about this please contact us via live chat and we will be happy to help. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Great service. Prompt replies.”

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Posted 1 year ago

Hi Edwin, Thank you for your excellent 5-star review! We're thrilled to hear that you experienced great service and prompt replies from our team. Your satisfaction is what we strive for, and we're always here to assist you whenever needed. Kind Regards, Molly Grove & Dean

Posted 1 year ago

“This was arranged online but beat my last insurer by 50% like for like.”

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Posted 1 year ago

Hi Gordon, Thank you for your amazing 5-star review! We're thrilled to hear that you found our online arrangement to be both efficient and cost-effective, beating your previous insurer by such a significant margin. If you need any further assistance in the future, don't hesitate to reach out! Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Very good service unfortunately had to cancel as vehicle being a scam”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5-star review! We're truly sorry to hear about your experience with the vehicle. It's always our goal to provide support and assistance during the buying process. Kind Regards, Molly Grove & Dean

Posted 1 year ago

Grove & Dean Private Clients is rated 4.7 based on 2,805 reviews