Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 1,636 Reviews

90 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.6

Based on 1,636 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 19th April 2024

Bryan Eastwood Bryan Eastwood

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with And competitive prices”

Helpful Report

Posted 7 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 7 months ago

“Still unable to print out the insurance documents on the system I normally use. I would prefer them sent by post if at all possible. Otherwise I will ask my wife to locate the documents on another laptop system. Many thanks John Prior”

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Posted 7 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 6 months ago

“I STILL CAN'T UNDERSTAND HOW MU INSURANCE GOES UP EVERY YEAR ?”

Helpful Report

Posted 7 months ago

We are sorry to hear you are unhappy with this years renewal quote. Unfortunately multiple factors and statistics are taken into account when generating a customers premium, the insurance market is also everchanging. However we confirm that your concerns have been passed onto the relevant department managers, and thank you for your four star review. Kind regards. Nick Grove and Dean

Posted 7 months ago

“Fair cover price, easy to set up, website easy to navigate”

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Posted 7 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 7 months ago

“Agents I dealt with on phone seemed nicely clued up in identifying client needs,”

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Posted 7 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 7 months ago

“I saved nearly £100 on my 2 car policy which included Direct Line.”

Helpful Report

Posted 7 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 6 months ago

“molly was very helpful , but i asked for a paper copy on my insurance as i cant print off on my laptop, but i have nor received a copy yet ?”

Helpful Report

Posted 7 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 6 months ago

“Very Helpful people on the phone, who found the best deal”

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Posted 7 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Peter Best

Posted 7 months ago

“All good service”

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Posted 7 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Peter Best

Posted 7 months ago

“I particularly liked the interaction during purchase of the service . However, am sure about anything else at the moment being new to the service.. Moving on, one I can only hope interactions do not change going forward.”

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Posted 7 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean

Posted 7 months ago

“So far so good, I liked receiving the tracker for my vehicle and getting in touch was easy.”

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Posted 7 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove and dean

Posted 7 months ago

“Can take an age to be recovered. It's no use sending someone to fix a motorcycle that doesn't know one end of one from another or to send a 'suspended lift' recovery truck.”

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Posted 7 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove and dean

Posted 7 months ago

“your price was good but could have been simpler to set up but all done and OK.”

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Posted 7 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean

Posted 7 months ago

“Hi thankyou for the motorhome insurance tried to complete online but felt better dealing on the phone for personal assurance that everything had been done correctly.Waiting for the paper documentation but I'm sure they will be sent promptly.”

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Posted 7 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean

Posted 7 months ago

“Good but expensive.”

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Posted 8 months ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Got quote via Comparethemarket. Lowest quote. Have had good service in the past so knew it would be ok.”

Helpful Report

Posted 8 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean

Posted 8 months ago

“If you answered your phone's a little quicker in less than 27 mins it would of been 5 star”

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Posted 8 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are happy to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Gave quick response. Although took the money before due date for policy.”

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Posted 8 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are happy to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Bought online with no hassle. Hopefully never need it but very easy to buy”

Helpful Report

Posted 8 months ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are happy to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Still awaiting delivery of tracker that was to be provided as part of the motor home insurance package.”

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Posted 8 months ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Grove & Dean

Posted 8 months ago

Grove & Dean Private Clients is rated 4.6 based on 1,636 reviews