Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.61

4.6 Rating 880 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 2nd September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A brilliant service.”

Helpful Report

Posted 4 months ago

Hello, Thank you for the kind words! We're so glad you were happy with our service. 😊 Your feedback means a lot to us! Kind regards, Sam

Posted 4 months ago

“Had our Gazebo 10yrs...used pretty much every weekend so stood the test of time...only now are we replacing the canopy due to wear and tear. Our Gazebo has served us well.”

Helpful Report

Posted 4 months ago

Hello Paul, Thank you for your wonderful 5-star review! We're delighted to hear that your gazebo has served you well for a decade and that you're giving it some much-deserved TLC with a new canopy. It’s great to know it has stood the test of time, and we appreciate your loyalty! If you need any assistance or have questions in the future, don’t hesitate to reach out. Kind regards, Sam

Posted 4 months ago

“Great product Better than the older design”

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Posted 4 months ago

Hello Jean, Thank you for your wonderful 5-star review! We're so pleased to hear that you love the new design. Your satisfaction means the world to us! If you ever need assistance or have any questions, don’t hesitate to get in touch. Kind regards, Sam

Posted 4 months ago

“Excellent service. Corrected my mistake of ordering wrong part before it was despatched. Will definitely be ordering again.”

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Posted 4 months ago

Hello Brenda, Thank you for your wonderful 5-star review! We're delighted to hear that our team was able to assist you quickly and correct the order before dispatch. Your satisfaction means the world to us! We look forward to serving you again soon. Kind regards, Sam

Posted 4 months ago

“Great purchase delivered promptly and without delay great company to deal with”

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Posted 4 months ago

Hello Vanessa, Thank you for the great review! We're so pleased to hear your order arrived promptly and that you had a positive experience with us. It means a lot - thanks for choosing Gazeboshop! If you ever need anything in the future, don't hesitate to reach out. Kind regards, Sam

Posted 4 months ago

“Gazebo itself is good but disappointed that there is no carrying bag for the canopy and the main bag doesn’t have wheels to help move it as it is very heavy.”

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Posted 4 months ago

Hello Sarah, Thank you for your feedback - we’re really pleased to hear you’re happy with the gazebo itself. We completely understand your concerns regarding portability. While wheeled bags aren’t supplied as standard, we do offer a range of storage options, including wheeled gazebo bags, which can make transport much easier. You can view and purchase them here: https://www.gazeboshop.co.uk/gazebo-accessories/storage-bags/. Thanks again for your review and for choosing Gazeboshop! Kind regards, Sam

Posted 4 months ago

“Excellent product and service.”

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Posted 4 months ago

Hello David, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found both our product and service to be excellent. Your satisfaction truly means the world to us! If you ever need assistance or have any questions, feel free to reach out. Kind regards, Sam

Posted 4 months ago

“Brilliant product, Very well made. Great service, I have brought from you for many years. Thank you . M. B. Carpentry.”

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Posted 4 months ago

Hello Michael, Thank you so much for your wonderful 5-star review! We're delighted to hear that you find our products well-made and that our service continues to meet your expectations after all these years. Your loyalty means the world to us! If you ever need assistance or have any questions, don’t hesitate to reach out. Kind regards, Sam

Posted 4 months ago

“Delivered super quick and quality is excellent”

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Posted 4 months ago

Hello Lorna, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your order was delivered quickly and that you found the quality to be excellent. Your satisfaction means the world to us! If you need any further assistance, please feel free to reach out. Kind regards, Sam

Posted 4 months ago

“I ordered a compact gazebo last year with blue canopy and sides, but decided I wanted a replacement canopy in a lighter colour- no reason other than I wanted a lighter colour. I emailed gazeboshop who provided a link to what I needed and I ordered within 24hrs, with delivery the next day. So easy! And I love the lighter canopy, as it just let's more light come through.”

Gazeboshop 5 star review on 17th June 2025

Helpful Report

Posted 4 months ago

Hello Juliette, Thank you so much for your wonderful 5-star review! We're delighted to hear about your positive experience with our customer service and the speedy delivery. It's great that the lighter canopy adds just the right touch of brightness for you! If you have any other questions or need further assistance, don’t hesitate to reach out. Kind regards, Sam

Posted 4 months ago

“Super robust Gazebo, highly suitable for village use. And when I ordered replacement struts, I received accurate advice and swift service.”

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Posted 4 months ago

Hello Dickie, Thank you so much for your feedback! We're delighted to hear the gazebo is serving your village well and that our team was able to assist promptly with the replacement struts. If you ever need anything else, don't hesitate to reach out - we're always happy to help! Kind regards, Sam

Posted 4 months ago

“Our 6x3 metre gazwebo was damaged by high winds. Gazebo shop were extremely helpful in providing repalcement parts which arrived the next day. The repairs were straightforward and it is as good as new. Thank you!”

Helpful Report

Posted 4 months ago

Hello, Thank you for your fantastic 5-star review! We’re sorry to hear your gazebo was damaged, but we’re really pleased our team could help get you back up and running so quickly. It’s great to know the repairs were straightforward and that your gazebo is as good as new. Don’t hesitate to get in touch if you need anything else! Kind regards, Sam

Posted 4 months ago

“This is the third gazebo I ordered from them, together with lots of accessories. Great partner to have if lots of gazebos are needed: excellent quality and after sales, great value for money.”

Helpful Report

Posted 4 months ago

Hello Roberto, Thank you so much for your incredible 5-star review and continued support! We’re thrilled to hear this is your third gazebo order with us - it truly means a lot. We're glad you've found both the quality and after-sales service up to standard, and we’re proud to be a trusted partner for your gazebo needs. If there's ever anything else we can help with, just let us know! Kind regards, Sam

Posted 4 months ago

“My gazebo arrived quickly, the delivery guys were very nice. The bags are well designed and strong and so is the gazebo. I used it on Saturday, it was a windy day and it stayed up and was admired by other stall holders. It’s a two person job. Mine is the extreme 40 series and it does need two people to carry it. I’m very pleased with my purchase.”

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Posted 4 months ago

Hello Elizabeth, Thank you so much for your wonderful review! We're really pleased to hear your gazebo arrived quickly and that the delivery team made a good impression. It’s great to know the Extreme 40 Series held up well in the wind and even caught the attention of fellow stall holders! Thanks for sharing this lovely photo of your gazebo set up with us too - it’s always a pleasure to see our products in action. We're glad you're pleased with your purchase, and if you ever need anything, we're just a message away. Kind regards, Sam

Posted 4 months ago

“First class company. I ordered the Heavy Duty Extreme 50 Hex model. It arrived promt and well packaged. I have yet to use it on the market but have put it up in the driveway and in reality it is easy to put up although I was on my own but managed OK. Extremely well built and the anchor pins on the tie down kit would moor a ship they're massive. Even the corner Pins are really thick so gives confidence that they eill do the job. There is nothing flimsy about this model. I am more than impressed and would recommend no problem.”

Helpful Report

Posted 4 months ago

Hello Drue, Thank you so much for your fantastic review! We’re really pleased to hear you’re impressed with the Aluminium Extreme 50 HEX – it’s definitely built to last, and we’re glad that came through clearly during your first setup. Great to hear you managed it solo too! The anchor pins are indeed serious kit - we love your comparison to mooring a ship! Thanks again for your recommendation; it means a lot. If you need anything as you get set up for the market, we're here to help. Kind regards, Sam

Posted 4 months ago

“Really good service from top to bottom. I had a few delays from my side which was handled by Ashleigh professionally and politely. Overall the journey from start to finish was really easy and we're really happy with the gazebo we received and the quality of it. We were missing an item from our delivery which was rectified next day. Fantastic service from a company, would use again and recommend to other businesses with a second thought.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your kind review! We’re so pleased to hear that your experience with us was smooth from start to finish - even with a few delays along the way. Ashleigh will be delighted to hear your feedback! We’re also glad we could quickly resolve the missing item and that you’re happy with the quality of your gazebo. Thanks for recommending us - we really appreciate your support and would love to work with you again in the future. Kind regards, Sam

Posted 4 months ago

“Great site - easy to find what you want at very reasonable prices and delivery was super quick. Many thanks”

Helpful Report

Posted 4 months ago

Hello David, Thank you for your fantastic 5-star review! We're so pleased to hear that you found the site easy to navigate, appreciated our competitive pricing, and received your order quickly. Feedback like yours really motivates the team to keep delivering great service! If there's anything you need in the future, please don’t hesitate to get in touch. Kind regards, Sam

Posted 4 months ago

“Great weights thank you”

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Posted 4 months ago

Hello Robin, Thank you so much for your kind 5-star review! We're thrilled to hear you're happy with the weights. Your feedback really encourages us to keep providing great products! If you need anything else or have any questions, just let us know. Kind regards, Sam

Posted 4 months ago

“Great service and products”

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Posted 4 months ago

Hello Shireen, Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with our service and products. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If there's anything else we can assist you with, please don’t hesitate to reach out. Kind regards, Sam

Posted 4 months ago

“Second time I’ve bought from this company first was a 3x3 gazebo this time I’ve gone for the 6x3 brilliant quality very good company. My only criticism is delivery. The company they used didn’t turn up when supposed to so wasted a day waiting. Then had to get someone else wait in all day the next for it to turn up”

Helpful Report

Posted 4 months ago

Hello Darren, Thank you for your fantastic 5-star review! We truly appreciate your continued support and are thrilled to hear that you're happy with the quality of both your gazebos. We apologise for the inconvenience caused by the delivery issue; we understand how frustrating it can be to wait longer than expected. Your feedback is invaluable, and we will certainly pass it along to our delivery partners. If there's anything further we can assist you with, please reach out at any time! Kind regards, Sam

Posted 4 months ago

Gazeboshop is rated 4.6 based on 880 reviews