Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 797 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 3rd July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought the 6x3m model. All good except the instructions to erect are for a small 3x3m model, which is very poor. The outcome, as how you go about getting the canopy over the corners is different. I finally worked it out, but ended up pulling a few stitches in the process, so one corner is now slightly weaker. In future you need to depress the sprung centre posts to release the tension in the canopy.”

Helpful Report

Posted 3 months ago

Hello Tom, Thank you for your review and valuable feedback! We're glad to hear you are satisfied with the 6x3m model overall. We apologise for the confusion regarding the instructions, and we appreciate you pointing this out. We will certainly take your comments into account for future improvements. It's great that you managed to figure it out in the end, and we hope the gazebo serves you well for all your needs. Should you have any other questions or require assistance, feel free to reach out! Kind regards, Sam

Posted 3 months ago

“The frame itself is amazing. Heavy duty and quality had a few strong gusts of wind but it did not fall. The problem however ever is that I think 2 of the walls when opening the box was ripped/ stretched meaning I could see through the wall but it was exactly ripped.”

Helpful Report

Posted 3 months ago

Hello Adnan, Thank you for your feedback! We're thrilled to hear that you found the frame to be heavy duty and resilient. Kind regards, Sam

Posted 3 months ago

“Superb gazebo. This is a replacement for a previous gazebo and is exceptionally sturdy. We purchased the lighter colour covers and it makes a real improvement to the overall setup and fitting into the landscape. The delivery was really quick however we did receive three separate deliveries in the same day to receive the weights, the main structure and the covers. The weights are brilliant and fit neatly around the legs and aren’t too imposing. We purchased the Aluminium frame and would definitely recommend this.”

Helpful Report

Posted 3 months ago

Hello Sarah, Thank you for your fantastic review! We're so glad to hear that you're enjoying your new gazebo and that you're happy with the lighter colour covers. It's great to know that the delivery process was efficient, despite the multiple packages, and that the weights fit well. Your recommendation of the 3m x 3m Aluminium 40 Series frame means a lot to us, and we appreciate you sharing your experience. If there's anything more we can assist you with, please don’t hesitate to reach out! Kind regards, Sam

Posted 3 months ago

“Really happy with the experience, plenty of positive communication between us before I made my purchase. Even when there was a small mistake with the order, it was dealt with immediately without any problem. I can't recommend them enough, great job, thank you.”

Helpful Report

Posted 3 months ago

Hello Stuart, Thank you for your amazing review! We're thrilled to hear that you had a positive experience with us and that communication played a key role in your journey to purchase. It’s great to know that our team promptly addressed the issue you encountered, and your recommendation means the world to us. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Kind regards, Sam

Posted 3 months ago

“Second purchase from this company, and again very pleased with the quality of the product and the service taken in its delivery. Would certainly recommend Gazeboshop to anyone considering purchasing a quality gazebo.”

Helpful Report

Posted 3 months ago

Hello Tom, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your second purchase and that the quality of our product and service met your expectations again. Your recommendation truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Kind regards, Sam

Posted 3 months ago

“For this purchase I bought some spares for my Gazeboshop gazebos - I have seven in total. It's brilliant that all the parts can be replaced. I bought my gazebos for my catering business that supports our local Scouts, Cubs, Guides, Brownies and Rainbows - I use different sizes depending on the event. Yesterday I lent five gazebos to our Parish Pouncil for an Easter Fayre event in the village. And used one myself to sell hot dogs, teas. coffees, etc. One gazebo was used for the Easter Bunny to meet and greet the children doing the Easter Egg Hunt. The Parish Council have two gazebos of their own - not Gazeboshop. They do seem quite solid and well made - I think they were probably expensive. However, at the end of the event the Parish Clerk thanked me and said "Can we borrow your gazebos for the VE Day event? They're so much lighter and much easier to put up than ours". Speaking personally, I bought my first Gazeboshop gazebo because I saw them being used by the crew for changing rooms when I was an extra in "The Larkins". They seemed so robust. So I got my first one. . Since then I've found the Gazeboshop gazebos do the job perectly and the company are very helpful - in particular, the shipping is spot on.”

Gazeboshop 5 star review on 13th April 2025

Helpful Report

Posted 3 months ago

Hello Andrew, Thank you so much for your wonderful review! It’s fantastic to hear how well your Gazeboshop gazebos are serving your catering business and wider community events. We love that they're being put to such great use supporting your local Scouts, Guides, and even the Easter Bunny! It’s also lovely to hear your gazebos were a hit with the Parish Council. It means a lot to know you’ve continued to choose us as your gazebo supplier. Thanks again for taking the time to share your experience. We really appreciate your ongoing support and hope your gazebos continue to be at the heart of many more successful events! Kind regards, Sam

Posted 3 months ago

“Fantastic purchase great quality have brought from this company before very quick to get too”

Helpful Report

Posted 3 months ago

Hello Lynn, Thank you for your wonderful review! We’re so pleased to hear that you're happy with the quality of your purchase and that you’ve had a great experience with us. Quick delivery is something we strive for, and it’s fantastic to know we met your expectations. If you ever need anything else, we’re just a message away! Kind regards, Sam

Posted 3 months ago

“Postage for purchasing Gazebo spares is extremely expensive..... which is a real shame because the gazebo that we purchased from them is very good quality...”

Helpful Report

Posted 3 months ago

Hello Wendy, Thank you for your feedback - we really appreciate you taking the time to share your thoughts. We’re so pleased to hear you’re happy with the quality of your gazebo, but we’re sorry to hear you found the postage costs for spare parts disappointing. We understand that shipping charges can feel high, especially for smaller items, and we’re actively looking into more cost-effective options without compromising the speed and reliability of our delivery service. Your feedback is valuable and helps us improve - so thank you again for highlighting this. If there’s anything else we can help with or if you have any questions about your order, please don’t hesitate to get in touch. Kind regards, Sam

Posted 3 months ago

“The delivery was fast and I was kept informed of the dispatch progress. The replacement canopy fitted well and seems better than the original.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your wonderful feedback! We're delighted to hear that you found our delivery fast and that you were kept informed throughout the process. It's great to know that the replacement canopy fits well and exceeds your expectations compared to the original. Your satisfaction is our top priority, and we appreciate your support! If you need anything else, please feel free to reach out. Kind regards, Sam

Posted 3 months ago

“Very good”

Gazeboshop 5 star review on 10th April 2025

Helpful Report

Posted 3 months ago

Hello Constantin, Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your purchase. Your support means everything to us, and we look forward to serving you again in the future. If there’s anything more we can help you with, just let us know! Kind regards, Sam

Posted 3 months ago

“⭐️⭐️⭐️⭐️⭐️ Excellent service! I’m absolutely delighted with my experience using Gazeboshop. The service was excellent from start to finish. The online templates made it incredibly easy to upload and customise my own design, and the whole process—from design upload to print and delivery—was impressively fast. My item arrived exactly on the day promised and looks fantastic. Great quality and attention to detail. Thank you, Gazeboshop, for a smooth and professional service. Highly recommended!”

Helpful Report

Posted 3 months ago

Hello Wayne, Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a smooth experience with Gazeboshop and that you loved the design process. It's fantastic to know that your item arrived on time and met your expectations in terms of quality and detail. Your kind words and recommendation really inspire our team to keep delivering the best service. If you need any further assistance or have any questions in the future, please feel free to reach out! Kind regards, Sam

Posted 3 months ago

“The weights are Perfect for craft fairs and market pop ups. Fast dispatch and quick delivery.”

Helpful Report

Posted 3 months ago

Hello Natalie, Thank you so much for your wonderful review! We're thrilled to hear that our weights are perfect for your craft fairs and market pop-ups. It's great to know that you experienced fast dispatch and quick delivery. Your satisfaction is our top priority, and we can't wait to assist you again in the future! If you need anything else, just let us know. Kind regards, Sam

Posted 3 months ago

“Really pleased with my gazebo purchase- excellent quality and delivered fast. Would recommend.”

Helpful Report

Posted 3 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with your gazebo purchase and that it arrived quickly. Your recommendation means a lot to us, and we’re here to help if you need anything else in the future. Kind regards, Sam

Posted 3 months ago

“Ordered a 2.5 x 2.5 pop up gazebo at the bike show, finally got around to putting it up this spring. Solid as a rock, wil be up all summer and I have no doubt it will be fine for next year, so much so that I have ordered a spare conopy ready for next year (or the year after?).”

Helpful Report

Posted 3 months ago

Hello Andrew, Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with the quality of your gazebo and that you’re looking forward to using it all summer long. If you ever need anything or have any questions in the future, just let us know. Enjoy your summer! Kind regards, Sam

Posted 3 months ago

“I love by new pop-up gazebo. It was easy to assemply and of high quality. When it was first shipped I did not receive everything. I called the Gazeboshop and the friendly staff were very helpful. They called me reguarly with updates and got me my missing box. It was a postive experience.”

Helpful Report

Posted 3 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you love your new pop-up gazebo and found it easy to assemble and of high quality. We’re also really happy that our team could assist you when there was an issue with the shipping and keep you updated along the way. Your satisfaction is our top priority, and we're glad we could make it a positive experience for you. If you need anything else, don’t hesitate to reach out! Enjoy your new gazebo! Kind regards, Sam

Posted 3 months ago

“Great service - our new gazebo top arrived really quickly. Top quality materials and workmanship very happy thank you!”

Gazeboshop 5 star review on 7th April 2025

Helpful Report

Posted 3 months ago

Hello, Thank you so much for your kind words! We're thrilled to hear you're happy with your new gazebo top and that it arrived quickly. Thank you for sharing a photo of your garden setup too - it looks fantastic! If you need anything else, don’t hesitate to reach out. Enjoy your new gazebo! Kind regards, Sam

Posted 3 months ago

“I haven't had time to put my gazebo up yet as need it to go over my hot tub, but looking at it, it us a far superior quality than the cheaper one's I have purchased in the past. Thank you”

Helpful Report

Posted 3 months ago

Hello, Thanks so much for your review! We’re glad to hear you can already see the difference in quality, even before setting it up. We hope it works perfectly over your hot tub and gives you the durability and performance you’re looking for. When you do get it all set up, we’d love to see a photo! Kind regards, Sam

Posted 3 months ago

“Fantastic service from Gazebo shop, even though I wanted a non-standard configuration. Quality product at a sensible market price. Will definitely use again when we need another gazebo for our business.”

Helpful Report

Posted 3 months ago

Hello, Thank you so much for your kind words, Michael! We're delighted to hear you were happy with the service and that we could accommodate your non-standard configuration. It's great to know the product met your expectations in both quality and price. We really appreciate your support and look forward to working with you again when you're ready for the next gazebo! Kind regards, Sam

Posted 3 months ago

“Excellent service next day delivery quality product very robust bought 50 hex and I think money well spent”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you for the fantastic review! We're so glad to hear you were pleased with the next-day delivery and the overall quality of our Aluminium 50 HEX gazebo. It’s always worth investing in quality, and we're thrilled to hear you found it robust and money well spent. Kind regards, Sam

Posted 3 months ago

“Very satisfied with the server ce provided”

Helpful Report

Posted 3 months ago

Hello, Thank you so much for your kind words! We're thrilled to hear that you were very satisfied with the service we provided. If there's anything else we can assist you with, please don't hesitate to reach out. Kind regards, Sam

Posted 3 months ago

Gazeboshop is rated 4.6 based on 797 reviews