Login
Start Free Trial Are you a business? Click Here

Gazeboshop Reviews

4.6 Rating 947 Reviews
90 %
of reviewers recommend Gazeboshop
4.6
Based on 947 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Gazeboshop Reviews

Write Your review

Gazeboshop 5 star review on 13th March 2026
Esah Wazeer
Gazeboshop 5 star review on 13th March 2026
Esah Wazeer
Gazeboshop 5 star review on 7th February 2026
David Orr
Gazeboshop 5 star review on 27th January 2026
Andrew Gardner
Gazeboshop 5 star review on 14th January 2026
Andrew Colourcorrection
Gazeboshop 5 star review on 23rd December 2025
David Doughty
Gazeboshop 5 star review on 20th December 2025
Richard Betts
96
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Cover arrived really quickly it’s up and running and really good quality that you
Helpful Report
Posted 8 months ago
Hi Avril, Thank you for your fantastic 5-star review! We're delighted to hear that your cover arrived quickly and that you're pleased with its quality. Your satisfaction is our top priority! If you have any questions or need further assistance, please don't hesitate to reach out. Kind regards, Sam
Posted 8 months ago
Accessible website. Excellent communication and delivery.
Helpful Report
Posted 8 months ago
Hello, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website accessible and appreciated our communication and delivery service. Your satisfaction means a lot to us! If there’s anything else we can help you with, please feel free to reach out. Kind regards, Sam
Posted 8 months ago
We required a new canopy for an older frame, telephone support was good and guided us to the correct item on the website. Our order arrived very quickly and we are delighted with the new canopy. Colour and size were just right.
Helpful Report
Posted 8 months ago
Hi Richard, Thank you so much for your wonderful 5-star review! We're thrilled to hear that our sales team were helpful in guiding you to the right canopy and that your order arrived promptly. It’s fantastic to know the colour and size were just what you expected! If you ever need further assistance or have any questions, please don’t hesitate to get in touch. Kind regards, Sam
Posted 8 months ago
It was really good but I would have liked the option to buy over the phone , but apart from that all good
Helpful Report
Posted 8 months ago
Hello, Thanks so much for your feedback - we’re really glad to hear you had a good experience overall. We completely understand that some customers prefer to place orders over the phone. However, for security and verification purposes, all orders must be placed online. This helps us ensure safe and secure transactions for everyone. If you ever need help during the ordering process, our team is always happy to assist - just give us a call or drop us an email. Thanks again for your support! Kind regards, Sam
Posted 8 months ago
Leas than 24 hours between ordering and recieving spare parts.. very happy with the service!
Helpful Report
Posted 8 months ago
Hello Curtis, Thank you for your fantastic 5-star review! We're delighted to hear that you received your spare parts in less than 24 hours. It’s always our goal to provide prompt and efficient service. If there's anything more we can assist you with, please don't hesitate to reach out. Kind regards, Sam
Posted 8 months ago
Sturdy gazebo. Arrived the day after ordering. I would highly reccomend purchasing.
Helpful Report
Posted 8 months ago
Hello Alan, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the gazebo sturdy and that it arrived promptly. Your recommendation means the world to us! If you need any further assistance or have questions in the future, don't hesitate to reach out. Kind regards, Sam
Posted 8 months ago
Great company. Super fast delivery.
Helpful Report
Posted 9 months ago
Hello Nichola, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with us and that our delivery service met your expectations. If you ever need anything else, feel free to reach out. We're always here to help! Kind regards, Sam
Posted 8 months ago
Perfect for our needs. Gazebo le weights to sand fill. Extremely sturdy and well made. Great service and fast delivery.
Helpful Report
Posted 9 months ago
Hello Patricia, Thank you for your wonderful 5-star review! We're thrilled to hear that our gazebo weights are perfect for your needs and that you found them sturdy and well made. It's great to know you had a positive experience with our service and delivery too. If you have any questions or need assistance in the future, feel free to reach out anytime. Kind regards, Sam
Posted 8 months ago
Delivered quickly and great product
Helpful Report
Posted 9 months ago
Hello Sebastian, Thank you for the wonderful 5-star review! We're thrilled to hear that your order was delivered quickly and that you are happy with the product. Your satisfaction is our priority! If you ever have any questions or need assistance, feel free to reach out anytime. Kind regards, Sam
Posted 8 months ago
We are happy with the items but when delivered they were left at the schools back gate, luckily a member of staff noticed them. They could have been stolen.
Helpful Report
Posted 9 months ago
Hello Janice, Thank you for your feedback – we’re really pleased to hear you're happy with the items. We sincerely apologise for the delivery experience. Leaving the goods unattended at the back gate of the school is certainly not what we expect from our courier service. We always instruct our drivers to ensure deliveries are made safely and securely - ideally handed over to a member of staff or left in a clearly designated safe place. For security reasons, we only allow couriers to leave goods unattended if specifically requested by the customer. We’ll be following up with the courier to reinforce this and help prevent similar issues in the future. Thank you again for bringing this to our attention, and we appreciate your understanding. Kind regards, Sam
Posted 8 months ago
speedy delivery, fantasic quality. office staff very helpful and replied quickly. thorougly recommend
Helpful Report
Posted 9 months ago
Hello Nick, Thank you so much for the kind words! We're delighted to hear you were pleased with the speedy delivery, the quality of the product, and the support from our sales team. It means a lot to know you’d recommend us - we really appreciate your feedback. Kind regards, Sam
Posted 8 months ago
Nice price for a quality product - I was struggling to find a table for my n guage with the right dimensions - found it here. Well packaged, good delivery time as well - many thanks.
Helpful Report
Posted 9 months ago
Hello Mark, Thank you for your wonderful 5-star review! We're thrilled to hear that you found the perfect table for your N gauge and appreciate your kind words about our packaging and delivery time. If you have any questions or need further assistance, feel free to reach out. Kind regards, Sam
Posted 8 months ago
Next day delivery and a perfect fit. What more could you ask for.
Helpful Report
Posted 9 months ago
Hello Chris, Thank you for your amazing 5-star review! We're thrilled to hear that your order arrived the next day and that it was a perfect fit. Your satisfaction is our top priority! Should you need anything else or have any questions in the future, please feel free to reach out. Kind regards, Sam
Posted 8 months ago
Excellent service - the team there know their stuff !
Helpful Report
Posted 9 months ago
Hello Nick, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team knowledgeable and our service excellent. It’s always our goal to provide the best support possible. If you ever need assistance or have any questions, please feel free to reach out. Kind regards, Sam
Posted 8 months ago
Disappointed with the quality of 2 side bars I purchased for my Extreme 40 gazebo. Shown in the photo as fitting on the bottom of the gazebo leg- they don't, they fit above the pull out pin, half way up the leg. The quality of the aluminium was poor with cracks in the metal at the end of the bar where it had been flattened to add the square bracket. Wing nuts that tighten to secure the square brackets to the leg are also of poor quality- poorly made with rough edges. I expected more for nearly £100 (including postage)!
Helpful Report
Posted 9 months ago
Hello, Thank you for sharing your feedback regarding the side bars you purchased for your Extreme 40 gazebo. We’re truly sorry to hear about the issues you encountered with both the fit and the quality of the materials. Your concerns regarding the fitting and the quality of the aluminum and wing nuts have been noted, and we will certainly investigate this further. Could you please email photos over to sales@gazeboshop.co.uk so we can look into this in more detail? Your experience is important to us, and we appreciate you bringing this to our attention. Kind regards, Sam
Posted 8 months ago
This is my 2nd one I have purchased and both have been exelaint
Helpful Report
Posted 9 months ago
Hello Graham, Thank you for your excellent 5-star review! We're thrilled to hear that this is your second purchase and that both experiences have been exceptional. Your satisfaction is incredibly important to us! If there's anything else we can assist you with, please feel free to reach out. Kind regards, Sam
Posted 9 months ago
Great quality, very impressive
Gazeboshop 5 star review on 3rd July 2025
Helpful Report
Posted 9 months ago
Hello David, Thank you for your amazing 5-star review! We're thrilled to hear that you’re impressed with the quality. Your satisfaction is our top priority, and it means a lot to us. Thanks for sharing a picture of your gazebo setup too - it looks great! If you have any questions or need further assistance, feel free to reach out anytime. Kind regards, Sam
Posted 9 months ago
Prompt delivery and well packaged. Product appears to be robustly manufactured blending the balance between being strong enough to with stand use and the weather against being portable.
Helpful Report
Posted 9 months ago
Hello Christopher, Thank you for your fantastic 5-star review! We're so pleased to hear that you received your product promptly and that you find it well-manufactured. Balancing strength and portability is important to us, and it’s great to know you appreciate that. If you have any questions or need further assistance, don’t hesitate to reach out! Kind regards, Sam
Posted 9 months ago
After reviewing several companies I determined that Gazeboshop appeared to offer the best product for my requirements, especially the fact that it is flame retardant. Delivery promised was prompt, unfortunately due to a family emergency I could not be in and did not contact the company. Upon my return I contacted them, they were fully understanding and the product wad redelivered. The gazebo was easily assembled, fully height adjustable and construction is excellent. I particularly like the zip method for the side panels. Price is competitive. Very pleased and happy to recommend this company.
Helpful Report
Posted 9 months ago
Hello David, Thank you so much for your thoughtful and detailed review! We’re really pleased to hear that our flame-retardant gazebo met your requirements and that the setup and quality lived up to expectations. We’re also glad we could support you during a difficult time and that the redelivery went smoothly. It’s great to hear you’re happy with the zip system on the side panels - it’s a feature many of our customers find really useful. Thanks again for recommending us - it truly means a lot! If you need any further assistance, please don’t hesitate to reach out. Kind regards, Sam
Posted 9 months ago
From start to finish, my expeirence with Gazeboshop has been outstanding. Easy to navigate store which guided me to exactly what I needed (a pump for an unusual inflatable). Quick confirmation and delivery, including accommodating special instructions that were added. Item was exactly as described, well packaged and with all necessary adapters. I followed up the delivery with an admin request a few weeks after the item had been delivered (an invoice), and received it within a matter of minutes. Truly excellent service all round.
Helpful Report
Posted 9 months ago
Hello Law, Thank you so much for your outstanding 5-star review! We’re thrilled to hear that your experience from start to finish has been excellent. It's great to know that our website made it easy for you to find exactly what you needed, and that we could accommodate your special instructions. Your satisfaction truly means the world to us, and we’re glad to hear our customer service team was able to assist you quickly with your admin request as well. If there’s anything else we can do for you, please don’t hesitate to reach out. Kind regards, Sam
Posted 9 months ago
Gazeboshop is rated 4.6 based on 947 reviews