Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 841 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Write Your review

Tell us how Gazeboshop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gazeboshop 5 star review on 16th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order spares for my gazebo, fast delivery. Very impressed.”

Helpful Report

Posted 2 months ago

Hello Jacob, Thank you for your fantastic 5-star review! We're delighted to hear that ordering your gazebo spares was a breeze and that you were impressed with our fast delivery. Your feedback motivates us to keep providing top-notch service! If you have any more needs, don’t hesitate to get in touch! Kind regards, Sam

Posted 2 months ago

“Haven't put it up yet. All looks good though. Love the colour. Prompt delivery. Very impressed. Thanks”

Helpful Report

Posted 2 months ago

Hello Carolyn, Thank you so much for your lovely 5-star review! We're thrilled to hear that you're impressed with the colour and the prompt delivery. We can't wait for you to set it up and enjoy your purchase! If you have any questions or need assistance, feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Arrived next day excellent product and great price”

Helpful Report

Posted 2 months ago

Hello Walter, Thanks so much for your review! We're glad to hear your order arrived quickly and that you're happy with the product and price. We really appreciate your support! Kind regards, Sam

Posted 2 months ago

“Good, sturdy gazebo for a reasonable price. Heavy and nice to have wheels on the bag. Easy to rect.”

Helpful Report

Posted 2 months ago

Hello Paul, Thank you for your fantastic 5-star review! We're thrilled to hear that you find the gazebo sturdy. It’s wonderful to know that it’s easy to set up too! Your satisfaction is our top priority. If you have any questions or need further assistance, feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Excellent product the best canopy/gazebo on the market”

Helpful Report

Posted 2 months ago

Hello Rachel, Thank you for the fantastic feedback! We're thrilled to hear you think it's the best canopy/gazebo on the market - that means a lot to us. Enjoy, and don’t hesitate to reach out if you ever need anything! Kind regards, Sam

Posted 2 months ago

“I placed the order for new canopy and collected next day I had to wait for help to install but I am absolutely delighted with this product thank you I will certainly use you again”

Helpful Report

Posted 2 months ago

Hello Simon, Thanks so much for your kind words! We're really glad to hear you're delighted with your new canopy. It’s great that collection was smooth, and we appreciate your patience with the installation. Also, thanks for sharing this photo of your gazebo - it looks fantastic! We look forward to helping you again in the future. Kind regards, Sam

Posted 2 months ago

“Efficient service, excellent product at a fair price.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your kind feedback! We're happy to hear you enjoyed our efficient service and found the product excellent and fairly priced. We appreciate your support! If you ever need assistance in the future, feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Ordered one spar for my damaged gazebo. I was expecting next day delivery. That didn't happen sent several email. When I spoke to them they were very unhelpful. They finally agree to overnight the part when I found out it would t fit the gazebo as it wasn't from them. I would have received the part finding it didn't fit. So I had to ask them to refund my order. VERY unimpressed”

Helpful Report

Posted 2 months ago

Hello Daniel, Thank you for your feedback, and we sincerely apologise for the frustration you experienced. Your order was sent out and, according to DX, was marked as collected and arrived at the delivery depot; however, it was later marked as not received by the courier. You emailed overnight regarding the non-delivery, and Tiffany called DX multiple times throughout the day, keeping you updated both at the start and end of each day with information from the courier. When you emailed again overnight saying you had heard nothing, Tiffany promptly replied to your follow-up and informed you that the courier was conducting searches and would be in touch as soon as she had more information. You also spoke with Angelina, who initially wasn’t aware of your order but quickly checked to see if a Saturday dispatch was possible. Tiffany later called you to confirm the spare part’s compatibility and learned that your gazebo frame was purchased from Argos. Unfortunately, we only supply spare parts for our commercial-grade frames. You were immediately offered a refund upon this discovery. We understand the situation was far from ideal and appreciate your patience throughout. If you have any further questions or if there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Not as easy to erect as in the video. Had to loosen all the Allen key bolts as it would not erect. Took 2 hours then needed 3 people”

Helpful Report

Posted 2 months ago

Hello Marco, Thank you for your feedback. We’re sorry to hear the assembly was more challenging than expected and appreciate you sharing your experience. If you need any further assistance or tips, please don’t hesitate to reach out - we’re here to help! Kind regards, Sam

Posted 2 months ago

“Excellent product at a good price. We had a problem with one of the boxes going awol during delivery. The sales department sorted this out for me in a manner that should have a 10 star review. problems sometimes happen it is what the supplier does about it that matters and this company are in the top position, again well done!”

Helpful Report

Posted 2 months ago

Hello Sue, Thank you so much for your fantastic feedback! We’re really pleased to hear you’re happy with the product and pricing. We’re sorry to hear about the delivery issue but glad our sales team was able to sort it out promptly - your kind words mean a lot to us. We always strive to provide great service when problems arise, and your recognition truly motivates us. Thanks again for choosing us! If you need any further assistance, please don't hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Great product, good price, next day delivery. What's not to like.”

Helpful Report

Posted 2 months ago

Hello John, Thanks so much for the great review! We’re glad you love the product, price, and next-day delivery. And thank you for sharing the image of your gazebo set up - it looks fantastic! If there's anything else we can assist you with, feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Can't say much with min. 10 characters”

Helpful Report

Posted 2 months ago

Hello Andrew, Thank you for your amazing 5-star review! Kind regards, Sam

Posted 2 months ago

“Easy to order. Delivered quickly. Good quality and nice bright colours.”

Helpful Report

Posted 2 months ago

Hello Linda, Thank you for your kind feedback! We’re happy to hear the ordering process was easy, delivery quick, and that you’re enjoying the good quality and bright colours. We appreciate your support! If there's anything else we can help you with, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Solid products. Excellent customer service. Will use time and time again.”

Helpful Report

Posted 2 months ago

Hello Stephen, Thank you for the fantastic feedback! We’re thrilled to hear you find our products solid and our customer service excellent. Thanks also for sharing this fantastic image of your printed gazebo set up - the branding looks great! Your continued support means the world to us! If you ever need assistance, feel free to reach out anytime. Kind regards, Sam

Posted 2 months ago

“Well what can say other than the product is by far better than expected. The one I originally had was merely a Wendy house compared to this”

Helpful Report

Posted 2 months ago

Hello Leslie, Thank you for your amazing 5-star review! We’re thrilled to hear that our product exceeded your expectations and that you’re seeing such a positive difference compared to your previous one. If you have any further questions or need assistance, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Great product and very helpful staff. Sent wrong colour legs thr only reason we’ve not given 5 stars.”

Helpful Report

Posted 2 months ago

Hello Andrew, Thank you for your great review! We're thrilled to hear that you’re pleased with the product and found our staff helpful. We sincerely apologise for the mix-up with the leg colour and appreciate your understanding. If there's anything else we can assist you with, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Excellent service. Quick delievery and quick email responses. Product seems robust and sturdy. Tiffany was very courteous. Thank you.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your amazing 5-star review! We're thrilled to hear that you experienced excellent service with quick delivery and prompt responses. It's wonderful to know that you're satisfied with the robustness and sturdiness of the product. Tiffany will be delighted to hear your kind words. If you need any further assistance, please feel free to reach out! Kind regards, Sam

Posted 2 months ago

“I bought 2 H shaped 20kg weights for my gazebo they arrived the next day that's what I call speedy 👍 since they are so good I ordered 2 more, the gazebo is going no where when it's windy, thank you so much 😊”

Helpful Report

Posted 2 months ago

Hello Susan, Thank you so much for your amazing 5-star review! We're thrilled to hear that you received your weights quickly and that they've made your gazebo sturdy against the wind. Your satisfaction is our top priority! If you ever need anything else, feel free to reach out. Kind regards, Sam

Posted 2 months ago

“speedy service great products”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for the 5-star review! We're thrilled to hear you were happy with our speedy service and great products. We really appreciate your support! If you need anything else, just let us know. Kind regards, Sam

Posted 2 months ago

“Great range and quality of products, easy ordering and fast delivery!”

Helpful Report

Posted 2 months ago

Hello Hazel, Thank you for the fantastic review! We're so glad you enjoyed the range and quality of our products, and that the ordering and delivery process was smooth. We really appreciate your support! If you have any questions or need assistance in the future, feel free to reach out. Kind regards, Sam

Posted 2 months ago

Gazeboshop is rated 4.6 based on 841 reviews