Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 843 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 16th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gazebo arrived very quickly which was great. A strong build and looks solid”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful review! We’re delighted to hear that your gazebo arrived quickly and that you’re impressed with the quality. Your satisfaction is our priority! If you need any further assistance, feel free to get in touch. Kind regards, Sam

Posted 1 month ago

“Great service all round. Excellent quality gazebo! There are so many cheaper poor quality versions out there but this is really strong and sturdy. Well worth it and excellent customer service.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you so much for your fantastic review! We're delighted to hear that you’re impressed with the quality of your gazebo and our customer service! It’s always our goal to provide strong, sturdy products that stand out from the rest. If you need anything else in the future, please don’t hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“My item arrive next day I am Very please with the service”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you so much for your kind review! We're thrilled to hear that your item arrived the very next day and that you were pleased with our service. Your feedback truly means a lot to us! If you need any assistance or have questions in the future, feel free to reach out. Kind regards, Sam

Posted 1 month ago

“Really pleased with my gazebo. Excellent quality. Super fast delivery & really well packaged too. Highly recommended.”

Helpful Report

Posted 1 month ago

Hi James, Thank you so much for your fantastic review! We're thrilled to hear that you're pleased with your gazebo and found both the quality and the delivery to your satisfaction. Your recommendation means the world to us! If you have any questions or need assistance in the future, just let us know. Kind regards, Sam

Posted 1 month ago

“Very satisfied!!There was a complication with my order (some parts were sent wrong) and they resolved the matter the next day! So quick and efficient. Answered to my email promptly and sent me the parts the next day which i’m very grateful. Not to mention that the product I bought it top quality. Thank u so much.”

Helpful Report

Posted 1 month ago

Hi Eva, Thank you so much for your wonderful review! We're thrilled to hear that we were able to resolve the issue swiftly and that you found our response time to be prompt. It’s great to know you’re satisfied with the product quality as well! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Kept fully up to date and arrived when stated.”

Helpful Report

Posted 1 month ago

Hi Hannah, Thank you for your fantastic review! We're so glad to hear that you were kept up to date and that your order arrived right on time. We always aim to provide a smooth experience, and it’s great to know we met your expectations. If you need any assistance or have further questions, feel free to reach out! Kind regards, Sam

Posted 1 month ago

“We purchased an Awning for our Series 40 Gazebo which looks good when deployed. Helps keeps light rain off as well as what it was designed to do. We have suggested a minor design improvement, which is simple to Gazeboshop, around the arm clamps. The cost of postage for low value items is extremely expensive and could be better cost wise as it makes them expensive overall. In general we have been happy with them and how quickly they respond back to questions.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for taking the time to share your feedback! We’re delighted to hear that your awning is serving its purpose well and that you’re satisfied with its look and performance. We appreciate your suggestion regarding the arm clamps; customer input like yours helps us improve. We understand your concerns about postage costs for low-value items and will review this as we’re always looking for ways to improve our service. It’s great to know you’ve been happy with our responsiveness, and we appreciate your continued support. Kind regards, Sam

Posted 1 month ago

“Really sturdy. Took us (two 70+ year olds) a little time to put up for the first time but in future I reckon less than 30 minutes. But it took 10 minutes to dismantle and pack away! We had a cheap one before but was a waste of money. This Will last for years! Excellent!”

Helpful Report

Posted 1 month ago

Hi Philip, Thank you for sharing your experience! We’re glad to hear you’re impressed with the sturdiness and that setup will be quicker next time. It’s great to know you’re confident this gazebo will last for years - we’re sure it will serve you well. If you ever need any assistance or have more feedback, please feel free to reach out. Kind regards, Sam

Posted 1 month ago

“Really great, easy to erect quality product very pleased, customer service also very good & very helpful and efficient”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your wonderful review! We’re thrilled to hear that you found your gazebo easy to erect and are pleased with the quality. It's great to know that our customer service made a positive impression as well - we strive to be as helpful and efficient as possible! If you need anything else or have any questions, please don’t hesitate to get in touch. Kind regards, Sam

Posted 1 month ago

“Fast delivery. Looks good very strong”

Helpful Report

Posted 1 month ago

Hi Nadine, Thank you for your fantastic review! We’re thrilled to hear that you’re happy with the fast delivery and the strong quality of your purchase. Your satisfaction is our top priority, and we truly appreciate your support! If you ever need anything else, don’t hesitate to get in touch. Kind regards, Sam

Posted 1 month ago

“Great service and freindly team, worked really well and quickly to get product printed and delivered.”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for your lovely feedback! We’re so pleased to hear you found our team friendly and that we could get your product printed and delivered quickly. We really appreciate your support and look forward to working with you again. Should you need any assistance in the future, don’t hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Our gazebo is great! Arrived very quickly, good quality - very happy with it :)”

Helpful Report

Posted 1 month ago

Hi Sally, Thank you so much for your fantastic 5-star review! We’re delighted to hear that your gazebo arrived quickly and that you’re happy with the quality. Your satisfaction is incredibly important to us! If you have any questions or need assistance, please feel free to reach out. Kind regards, Sam

Posted 1 month ago

“Very good product and very good value for money.”

Helpful Report

Posted 2 months ago

Hi Lynsey, Thank you for your wonderful 5-star review! We’re thrilled to hear that you find our product to be of great quality and value. It means a lot to us to know we’re meeting your expectations! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Really helpful when I was looking for spares for a gazebo frame we acquired. Everything fits perfectly, great colour choices. Speedy delivery.”

Helpful Report

Posted 2 months ago

Hi Sam, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found exactly what you needed for your gazebo frame. It’s great to know that everything fits perfectly and that you appreciated the colour choices. Speedy delivery is what we aim for, and we’re glad we could meet your expectations! If you need anything else in the future, feel free to reach out! Kind regards, Sam

Posted 1 month ago

“Came good in the end! The website was playing up and I tried three times to place an order for a replacement canopy with them. I phoned and was told to email with requirements as they couldn't take an order over the phone. Time was running out - heatwave on the horizon for the weekend and big family party so desperately need in need of our back up gazebo which had a ruined canopy. Didn't quite believe they would manage next day delivery but they did ... so with 24 hours to go we were sorted. I have to say the quality is unbelievable...well worth every penny. It was buying a cheap replacement canopy in the first place that caused the problem. I would have no hesitation in using them again... but just hope their website is running better now.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind words and for taking the time to share your experience. We’re so pleased we could get the replacement canopy to you in time for your family party, and that you’re happy with the quality. We really appreciate your patience while dealing with the website issues - the checkout problems have now been resolved, and we’re grateful for your understanding during that time. If you need anything in the future, don’t hesitate to reach out! Kind regards, Sam

Posted 1 month ago

“Excellent knowledge and service, supplying the correct new roof for my approx 15 year old alloy gazebo originally purchased from the Gazebo shop! 5*”

Helpful Report

Posted 2 months ago

Hi Robert, Thank you so much for your fantastic 5-star review! We're delighted to hear that you were happy with the knowledge and service you received, and that we were able to supply the correct new roof for your 15-year-old alloy gazebo. It’s always great to support our long-time customers! If you ever need anything else, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Cover arrived really quickly it’s up and running and really good quality that you”

Helpful Report

Posted 2 months ago

Hi Avril, Thank you for your fantastic 5-star review! We're delighted to hear that your cover arrived quickly and that you're pleased with its quality. Your satisfaction is our top priority! If you have any questions or need further assistance, please don't hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Accessible website. Excellent communication and delivery.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website accessible and appreciated our communication and delivery service. Your satisfaction means a lot to us! If there’s anything else we can help you with, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“We required a new canopy for an older frame, telephone support was good and guided us to the correct item on the website. Our order arrived very quickly and we are delighted with the new canopy. Colour and size were just right.”

Helpful Report

Posted 2 months ago

Hi Richard, Thank you so much for your wonderful 5-star review! We're thrilled to hear that our sales team were helpful in guiding you to the right canopy and that your order arrived promptly. It’s fantastic to know the colour and size were just what you expected! If you ever need further assistance or have any questions, please don’t hesitate to get in touch. Kind regards, Sam

Posted 2 months ago

“It was really good but I would have liked the option to buy over the phone , but apart from that all good”

Helpful Report

Posted 2 months ago

Hello, Thanks so much for your feedback - we’re really glad to hear you had a good experience overall. We completely understand that some customers prefer to place orders over the phone. However, for security and verification purposes, all orders must be placed online. This helps us ensure safe and secure transactions for everyone. If you ever need help during the ordering process, our team is always happy to assist - just give us a call or drop us an email. Thanks again for your support! Kind regards, Sam

Posted 2 months ago

Gazeboshop is rated 4.6 based on 843 reviews