Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 895 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 20th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought 50 hex gazebo approximately 11 months ago gazebo frame is good ,but after 11 months canopy had a tear along seams in two places Description of canopy does not state that canopy is not UV protected and company stated this was due to weather wear . Company described all year round . Company stated a good will gesture of 10% had to buy new one now protecting with a UV and rain protection ( they gave me a 20% for new customer .”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your feedback with us. We’re sorry to hear about your experience with the canopy. While we’re glad to know that you’re satisfied with the gazebo frame, we understand how disappointing it can be to face issues with the canopy over time. We did offer you a 10% discount on a 3m x 6m replacement canopy to fit your existing frame as a goodwill gesture, which you accepted and ordered. Additionally, our website does state that the canopy is made from ripstop polyester with a PVC coating on the inside to ensure complete rainproofing. We also want to clarify that we do not advertise our canopies as being UV stable. Once again, we truly appreciate your feedback and apologise for any inconvenience caused. Kind regards, Sam Gazeboshop

Posted 1 year ago

“Went all out to get our gazebo ready in time for a show. Great communication all the way through the ordering process. Very happy with the finished item. Great after sales service when we had a slight blip with a part of the order which was lost by the delivery company. Definitely would use them, again.”

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Posted 1 year ago

Hello, Thank you for your fantastic review! We’re so glad to hear that you were happy with the communication throughout your order and that the finished gazebo met your expectations. It’s great to know that our after-sales service was able to assist you when there was an issue with the delivery. Your satisfaction is our priority, and we’re thrilled to have you as a customer. We look forward to serving you again in the future! Kind regards, Sam Gazeboshop

Posted 1 year ago

“We made an error on the order and Gazeboshop were very quick and accomodating in helping us resolve it. Excellent product and this is the 2nd one we have purchased from them. Highly recommended if you want a quality Gazebo. Thanks you.”

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Posted 1 year ago

“good quality gazebos,next day delivery, excellent.”

Helpful Report

Posted 1 year ago

“Half wall gazebo and clamp - fantastic product, great quality and very easy to install only issue is the courier used. These guys held my item for 2 days as they switch to collections from a certain time. It would not put me off using them again, i would be more weary of led time for wanting itsm”

Gazeboshop 5 star review on 10th June 2024

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Posted 1 year ago

“Great shop great prices and delivery services, fits perfectly as and when I will order the side, oh I have the orange one. Thanks again”

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Posted 1 year ago

“After place the order I’ve being contact by email telling me that my item for a discrepancy wasn’t available. Plus refund took 8 days. Lucky gala tend deliver my gazebo the day after and save my event.”

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Posted 1 year ago

“Quick turnaround, good price, the only thing I would have preferred is if there were Zips around the perimeter for ease of use as opposed to extensive use of Velcro !!!!”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback! We're glad to hear that you were satisfied with our quick turnaround and pricing. Your 4* rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Fantastic tables and swift delivery”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review. We're delighted that you’re pleased with the quality of your tables. Your 5* rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Great product! We bought our gazebo around 4 years ago and it’s set up in our garden usually from Easter time until early winter. We recently bought a new cover as ours was quite faded with a couple of holes in (purely our fault from how we packed it last year!). We use the gazebo all the time and it allows us to sit out in the garden in typical English weather!”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying your gazebo for the past four years. It's fantastic to know that it's become such an integral part of your garden setup, allowing you to make the most of your outdoor space even in typical English weather. Your feedback is invaluable to us, and we're delighted that our gazebo continues to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy many more seasons in your garden with your gazebo! Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Very easy to order the spare parts I needed for our gazebo. All arrived very promptly and was correct. Very efficient service and great gazebos.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our service. Your 5* rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Amazing service, called to make sure you had stock, placed order and collected the next day. Super helpful team, amazing quality gazebo. 10 out of 10”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our service. It's great to know that our team was able to assist you promptly. We're delighted that you’re pleased with the quality of your gazebo. Your 10 out of 10 rating means a lot to us! If you need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Good quality gazebo which was fairly easy to put up the first time by two novices. Should be easier next time.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're glad to hear that you found the gazebo to be of good quality and that you managed to set it up without much trouble. We're confident that the setup will be even easier for you next time. If you need any further assistance or have any questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“I love the high director chair, very light but strong.”

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Posted 1 year ago

Hello, Thank you for taking the time to leave us a review. We're pleased to hear that our tall directors chair met your expectations. If you need any further assistance or have more questions, please don't hesitate to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“The help and advice given whilst arranging the gazebo was very quick and useful. The actual product is excellent quality for the price and really straightforward to put up evn with just two people. It looks striking and professional - just like us!”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We're pleased to hear that you found our help and advice quick and useful. It's great to know that the product's quality exceeded your expectations and that it was easy to set up. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“The besttttttttt”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave your review and thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“3x2 pop up gazebo . The gazebo is great but delivery poor as I’d changed my delivery day as o knew I wouldn’t be in . They came and left an expensive piece of equipment - the gazebo at my back door on the original day which was a day early so I didn’t get it until I returned home after 5 and due to my spinal injury couldn’t lift it so it stood in the rain until my partner could come and lift iit when he came home . Did the delivery company not read the delivery change of day ? Poor service on their part but as I said the gazebo is great .”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're glad to hear that you're pleased with the quality of your 3m x 2m pop up gazebo. However, we're very sorry to hear about the issues you experienced with the delivery. We will address this issue with the delivery company to ensure it doesn’t happen again. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop. Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Gazebo frame and cover all very strong. All parts replaceable. Stops constant waste of buyng new every year because of flimsy construction of most diy and garden centre products.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're delighted to hear that you're impressed with the strength of the gazebo frame and cover, and appreciate the replaceable parts. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Really strong and sturdy. Brilliant material which will withstand wind and water. Very solid and the velcro on sides is strong and study. However quite big to fit in car and heavy to carry. Also comes in 3 different boxes which is difficult.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We're pleased to hear that you're happy with your purchase and find the gazebo strong and sturdy. We also appreciate your feedback regarding the size, weight, and packaging. I understand you ordered the 3m x 3m Aluminium 50 HEX Series, which is indeed the strongest frame we stock and consequently heavier than our other frames. Additionally, the PVC covers are weightier than the ripstop polyester covers. If you need any further assistance or have more questions, please feel free to reach out. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 1 year ago

“Gazebo turned up on time and as expected , Great service”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave your review. It's great to know that you were pleased with our service. Thank you for choosing Gazeboshop! Kind regards, Sam (Gazeboshop)

Posted 1 year ago

Gazeboshop is rated 4.6 based on 895 reviews