Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 793 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 3rd July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“excellent and faster service recommended a lot”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for the fantastic review, Mauricio! We're thrilled to hear that you had a great experience with our service and that you would recommend us. Fast service is what we strive for, and it’s wonderful to know we hit the mark! If there's anything else we can assist you with, don’t hesitate to let us know! Kind regards, Sam

Posted 3 months ago

“No problem with the order and delivered on time. Will definately order again if needed.”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your kind words! We're thrilled to hear you're happy with the speedy delivery and our service. We truly appreciate your loyalty and look forward to serving you again. Thanks for choosing Gazeboshop! Kind regards, Sam

Posted 4 months ago

“Thank you Angelina for your good help once again. This gazebo is to replace one Gazeboshop supplied previously which had been used at about ninety agricultural shows over a number of years: sometimes in difficult weather conditions. It has done good service. Many thanks.”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your continued trust and kind words! We're so glad to hear the gazebo has served you well over the years, even in tough conditions. It's always a pleasure to help, and we appreciate your loyalty. Looking forward to assisting you again in the future! Kind regards, Sam

Posted 4 months ago

“Dispatched and delivered very quickly. Very small issue was resolved extremely quickly after a quick phone call. Love the very sturdy. Well made gazebo. Thank you the gazebo shop.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your kind feedback! We're so glad to hear your gazebo arrived quickly and that we could resolve the issue right away. We’re thrilled you’re happy with the quality and durability of our products. Thanks for choosing Gazeboshop – we’re always here to help! Kind regards, Sam

Posted 4 months ago

“Good service - quick delivery - fab colour”

Helpful Report

Posted 4 months ago

Hello, Thank you for your great feedback! We're so happy to hear you’re pleased with the service, delivery and gazebo colour. We appreciate your support and look forward to serving you again! Kind regards, Sam

Posted 4 months ago

“Quick and efficient.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your feedback! We're glad to hear you found our service quick and efficient. We appreciate your support! Kind regards, Sam

Posted 4 months ago

“Fast delivery and so far so good! A lot more sturdier than the cheaper ones.”

Helpful Report

Posted 4 months ago

Hello, Thank you for the great review! We're so glad to hear you're happy with the fast delivery and the sturdiness of your product. We take pride in offering quality that lasts, and it's awesome to know it's making a difference for you! If you need anything else, feel free to reach out. Kind regards, Sam

Posted 4 months ago

“Quick delivery, good service.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your feedback! We're so glad to hear you’re happy with the quick delivery and service. We appreciate your support and are always here if you need anything else! Kind regards, Sam

Posted 4 months ago

“⭐️⭐️⭐️⭐️⭐️ Absolutely Fantastic – Quality Gazebo & Exceptional Service! We recently purchased a gazebo from Gazeboshop, and we couldn’t be happier with our experience! The quality of the gazebo is outstanding—sturdy, well-designed, and built to last. It has exceeded our expectations in every way, providing the perfect shelter for our outdoor space. A special mention to Tiffany, who provided exceptional customer service from start to finish. She was incredibly helpful, knowledgeable, and made the whole process seamless. Her friendly and professional approach ensured that we found the perfect gazebo for our needs. If you’re looking for high-quality products and top-notch customer service, look no further than Gazeboshop. Highly recommended!”

Helpful Report

Posted 4 months ago

Hello, Wow, thank you so much for the wonderful review! We're thrilled to hear that you're so happy with your new gazebo and that it’s exceeded your expectations. We’ll be sure to pass along your kind words to Tiffany - she’s truly an asset to our team, and we’re so glad she was able to assist you! Your recommendation means the world to us, and we’re grateful for your support. If you ever need anything in the future, we’re here to help. Enjoy your new gazebo! Kind regards, Sam

Posted 4 months ago

“We are yet to use the Gazebo . Purchase and delivery was efficient. Box was damaged. No obvious damage to the item. Very heavy and requires a bag with wheels ideally.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your feedback! We're glad to hear that the purchase and delivery process went smoothly. We apologise for the box being damaged during shipping, though it's great to know the item itself arrived safely. We also appreciate your note on the weight of the gazebo. We will be introducing heavy-duty wheeled bags to our range of accessories very soon to help with the transportation of our frames. Kind regards, Sam

Posted 5 months ago

“Best gazebo and designer”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your kind words! We're thrilled to hear that you're happy with both the gazebo and the design. Your satisfaction means a lot to us! If you need anything else, feel free to reach out. Enjoy your new gazebo! Kind regards, Sam

Posted 5 months ago

“The gazebo arrived very quickly it was delivered by some young men very good until they brought in the gazebo I know it’s heavy but one of the guys put it on his shoulder brought it into my house and put it upside down (on its top) with the arrow pointing down I’ve got to put it up yet”

Helpful Report

Posted 5 months ago

Hello, Thank you for your feedback, and we’re glad to hear the gazebo arrived quickly! We hope setting up your gazebo goes smoothly, and please don’t hesitate to reach out if you need any assistance! Kind regards, Sam

Posted 5 months ago

“Great service, very helpful staff. and the price simluar to what I paid a year ago.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your wonderful review! We're so happy to hear that you had a great experience with our service and staff. We truly appreciate your loyalty and look forward to serving you again in the future! Kind regards, Sam

Posted 5 months ago

“Uncomplicated & easy site to use. Good choice of relevant products Ordering was simple and the delivery prompt”

Helpful Report

Posted 5 months ago

Hello, Thank you for your kind words! We're thrilled to hear that you found our website easy to use and enjoyed the selection of products. We're also glad the ordering process was simple and that your delivery was prompt. We appreciate your feedback and look forward to serving you again soon! Kind regards, Sam

Posted 5 months ago

“Much better than the old onr. 3 times stronger and 3 times thicker. difficult to put up for s 65 year old.Just what I needed. Minor criticism is the lack of instructions, so took some working out. But its up now, fully waterproof and holding off very strong winds.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review, Brian! We're so glad to hear that the new canopy is stronger and thicker than your previous one, and that it’s holding up well against strong winds. Step-by-step instructions are included with every gazebo frame order; however, we’re currently in the process of improving our box labeling to include links to clear instructions for easier reference. We appreciate your feedback and patience, and we’re happy that the canopy is just what you needed. Thanks again for sharing your experience! Kind regards, Sam

Posted 5 months ago

“Great service very knowledgeable staff and couldn’t do enough to help. Very quick turnaround. Highly recommended.”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your kind words. We're thrilled to hear that you had a positive experience with our team and that we were able to assist you promptly. We truly appreciate your recommendation and look forward to helping you again in the future! Kind regards, Sam

Posted 5 months ago

“Firstly, the frame is very sturdy and heavier than I expected which is a good thing. In the past 4 years it has survived several severe storms and looks like it will continue to do so for years to come. Sadly the same can not be said for the canopy. I am about to order my 2nd replacement so these only last about 12-18 months before deteriorating and shredding. I wish they could provide something more durable as they are quite expensive (currently £98+£15p&p), in fact I am tempted to order something off amazon costing only £25-£30 as even if I have to replace every year would be far cheaper than the stock one. This is a shame as otherwise it is an ideal gazebo, with plenty of head clearance. If you are only going to put it up occasionally then I would probably still recommend it but for extended periods I am currently on the fence.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review! We're pleased to hear that the frame has held up well during severe storms and remains sturdy. We understand your frustration with having to replace the canopy frequently. However, please note that our gazebos are designed for regular use, and we do not recommend leaving them up for extended periods outdoors without supervision. We also advise against purchasing a replacement canopy from Amazon, as it may not be compatible with our frame and could void the warranty if any damage occurs during severe weather. We can't guarantee that third-party canopies will provide the same level of durability in windy conditions. We appreciate your feedback and hope this helps clarify things! Kind regards, Sam

Posted 5 months ago

“Wow the service and products have been amazing”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your kind words! We're thrilled to hear that you're happy with both our service and products. We truly appreciate your support! Kind regards, Sam

Posted 5 months ago

“I broke x2 truss on only my second use. I emailed the customer service and stated my mishap, they quickly acknowledged my situation and stated that they will send out new truss's. They arrived the very next morning as they used a overnight courier! Nothing short of amazing!”

Helpful Report

Posted 5 months ago

Hello, Thank you for sharing your experience! We’re so sorry to hear about the issue with the trusses, but we're glad our customer service team was able to resolve it quickly for you. We are always here to help if you need anything else. Kind regards, Sam

Posted 5 months ago

“Excellent advice and service. I was not sure we could obtail a replacement leg for our gazebo but Gazeboshop were able to supply the leg we needed. I thought it was impossible but these chaps were spot on. I haven't fitted it yet due to the bad weather but al the measurements look to be spot on. Well done and a big thanks. Highly recommended!!”

Gazeboshop 5 star review on 30th January 2025

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your kind words! We're thrilled we could help you find the replacement leg you needed for your gazebo. We really appreciate your recommendation and are glad to hear that the measurements look spot on. We hope the weather clears up soon so you can get everything fitted! Thanks again for your support, and feel free to reach out if you need anything else. Kind regards, Sam

Posted 5 months ago

Gazeboshop is rated 4.6 based on 793 reviews