Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.63

4.6 Rating 839 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 16th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivered quickly and great product”

Helpful Report

Posted 2 months ago

Hello Sebastian, Thank you for the wonderful 5-star review! We're thrilled to hear that your order was delivered quickly and that you are happy with the product. Your satisfaction is our priority! If you ever have any questions or need assistance, feel free to reach out anytime. Kind regards, Sam

Posted 2 months ago

“We are happy with the items but when delivered they were left at the schools back gate, luckily a member of staff noticed them. They could have been stolen.”

Helpful Report

Posted 2 months ago

Hello Janice, Thank you for your feedback – we’re really pleased to hear you're happy with the items. We sincerely apologise for the delivery experience. Leaving the goods unattended at the back gate of the school is certainly not what we expect from our courier service. We always instruct our drivers to ensure deliveries are made safely and securely - ideally handed over to a member of staff or left in a clearly designated safe place. For security reasons, we only allow couriers to leave goods unattended if specifically requested by the customer. We’ll be following up with the courier to reinforce this and help prevent similar issues in the future. Thank you again for bringing this to our attention, and we appreciate your understanding. Kind regards, Sam

Posted 2 months ago

“speedy delivery, fantasic quality. office staff very helpful and replied quickly. thorougly recommend”

Helpful Report

Posted 2 months ago

Hello Nick, Thank you so much for the kind words! We're delighted to hear you were pleased with the speedy delivery, the quality of the product, and the support from our sales team. It means a lot to know you’d recommend us - we really appreciate your feedback. Kind regards, Sam

Posted 2 months ago

“Nice price for a quality product - I was struggling to find a table for my n guage with the right dimensions - found it here. Well packaged, good delivery time as well - many thanks.”

Helpful Report

Posted 2 months ago

Hello Mark, Thank you for your wonderful 5-star review! We're thrilled to hear that you found the perfect table for your N gauge and appreciate your kind words about our packaging and delivery time. If you have any questions or need further assistance, feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Next day delivery and a perfect fit. What more could you ask for.”

Helpful Report

Posted 2 months ago

Hello Chris, Thank you for your amazing 5-star review! We're thrilled to hear that your order arrived the next day and that it was a perfect fit. Your satisfaction is our top priority! Should you need anything else or have any questions in the future, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Excellent service - the team there know their stuff !”

Helpful Report

Posted 2 months ago

Hello Nick, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team knowledgeable and our service excellent. It’s always our goal to provide the best support possible. If you ever need assistance or have any questions, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Disappointed with the quality of 2 side bars I purchased for my Extreme 40 gazebo. Shown in the photo as fitting on the bottom of the gazebo leg- they don't, they fit above the pull out pin, half way up the leg. The quality of the aluminium was poor with cracks in the metal at the end of the bar where it had been flattened to add the square bracket. Wing nuts that tighten to secure the square brackets to the leg are also of poor quality- poorly made with rough edges. I expected more for nearly £100 (including postage)!”

Helpful Report

Posted 2 months ago

Hello, Thank you for sharing your feedback regarding the side bars you purchased for your Extreme 40 gazebo. We’re truly sorry to hear about the issues you encountered with both the fit and the quality of the materials. Your concerns regarding the fitting and the quality of the aluminum and wing nuts have been noted, and we will certainly investigate this further. Could you please email photos over to sales@gazeboshop.co.uk so we can look into this in more detail? Your experience is important to us, and we appreciate you bringing this to our attention. Kind regards, Sam

Posted 1 month ago

“This is my 2nd one I have purchased and both have been exelaint”

Helpful Report

Posted 2 months ago

Hello Graham, Thank you for your excellent 5-star review! We're thrilled to hear that this is your second purchase and that both experiences have been exceptional. Your satisfaction is incredibly important to us! If there's anything else we can assist you with, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Great quality, very impressive”

Helpful Report

Posted 2 months ago

Hello David, Thank you for your amazing 5-star review! We're thrilled to hear that you’re impressed with the quality. Your satisfaction is our top priority, and it means a lot to us. Thanks for sharing a picture of your gazebo setup too - it looks great! If you have any questions or need further assistance, feel free to reach out anytime. Kind regards, Sam

Posted 2 months ago

“Prompt delivery and well packaged. Product appears to be robustly manufactured blending the balance between being strong enough to with stand use and the weather against being portable.”

Helpful Report

Posted 2 months ago

Hello Christopher, Thank you for your fantastic 5-star review! We're so pleased to hear that you received your product promptly and that you find it well-manufactured. Balancing strength and portability is important to us, and it’s great to know you appreciate that. If you have any questions or need further assistance, don’t hesitate to reach out! Kind regards, Sam

Posted 2 months ago

“After reviewing several companies I determined that Gazeboshop appeared to offer the best product for my requirements, especially the fact that it is flame retardant. Delivery promised was prompt, unfortunately due to a family emergency I could not be in and did not contact the company. Upon my return I contacted them, they were fully understanding and the product wad redelivered. The gazebo was easily assembled, fully height adjustable and construction is excellent. I particularly like the zip method for the side panels. Price is competitive. Very pleased and happy to recommend this company.”

Helpful Report

Posted 2 months ago

Hello David, Thank you so much for your thoughtful and detailed review! We’re really pleased to hear that our flame-retardant gazebo met your requirements and that the setup and quality lived up to expectations. We’re also glad we could support you during a difficult time and that the redelivery went smoothly. It’s great to hear you’re happy with the zip system on the side panels - it’s a feature many of our customers find really useful. Thanks again for recommending us - it truly means a lot! If you need any further assistance, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“From start to finish, my expeirence with Gazeboshop has been outstanding. Easy to navigate store which guided me to exactly what I needed (a pump for an unusual inflatable). Quick confirmation and delivery, including accommodating special instructions that were added. Item was exactly as described, well packaged and with all necessary adapters. I followed up the delivery with an admin request a few weeks after the item had been delivered (an invoice), and received it within a matter of minutes. Truly excellent service all round.”

Helpful Report

Posted 2 months ago

Hello Law, Thank you so much for your outstanding 5-star review! We’re thrilled to hear that your experience from start to finish has been excellent. It's great to know that our website made it easy for you to find exactly what you needed, and that we could accommodate your special instructions. Your satisfaction truly means the world to us, and we’re glad to hear our customer service team was able to assist you quickly with your admin request as well. If there’s anything else we can do for you, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“The Gazebo shop processed and fulfilled my order quickly-thank you. One minor observation it would have been helpful to receive notification from the carrier that they would be delivering on the day.”

Helpful Report

Posted 2 months ago

Hello Andrew, Thank you for your wonderful 5-star review! We're delighted that your order was processed and fulfilled quickly. We appreciate your feedback regarding notifications from the carrier and will certainly take that into account. If you need any further assistance, please don’t hesitate to reach out! Kind regards, Sam

Posted 2 months ago

“Reliable products. Easy website ordering system. Quick response and delivery of product.”

Helpful Report

Posted 2 months ago

Hello Karen, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our products reliable and enjoyed the ease of our ordering system. It’s fantastic to know that you appreciated the quick response and delivery as well! If there’s anything more we can do for you, don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Products appear great. With decent pricing for the quality. A bit more customisation could be good ie windows in the sides ect but all good. With plenty accessory options from tie-down to lights and heaters. The reason I have marked this down is I did not receive any order tracking or notification a company appeared with a pallet at 7am one morning. This was of for me but for some people the weight might have made it a struggle with chance of being stolen as can only be left on the street.”

Helpful Report

Posted 2 months ago

Hello Glenn, Thank you for your 4-star review! We're glad to hear you think our products offer great quality and value. We’re sorry to hear about the lack of tracking information for your order. We understand how important communication is, especially when it comes to delivery. If there’s anything else we can help you with, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Good gazebo..Nice to have wheels on the bag”

Helpful Report

Posted 2 months ago

Hello Paul, Thank you for your wonderful 5-star review! We're glad to hear that you like the gazebo and appreciate the convenience of having wheels on the bag. Your feedback is invaluable to us! If you have any questions or need further assistance, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Excellent service, speedy dispatch and delivery. Thank you so mutch. New cover fitted so no more holes to let the water in !!!!!”

Helpful Report

Posted 2 months ago

Hello Robin, Thank you for your wonderful 5-star review! We’re delighted to hear you had such a positive experience with our service and that your new cover fits perfectly. Your satisfaction means a lot to us! If you need anything else, just let us know. Kind regards, Sam

Posted 2 months ago

“Purchased a new gazebo cover 6x3 fitted perfectly all fixings in the correct places very pleased with quality thank you”

Helpful Report

Posted 2 months ago

Hello Simon, Thank you for the fantastic 5-star review! We're so glad to hear that your new gazebo cover fits perfectly and that you're pleased with the quality. Your feedback is greatly appreciated! If you need any further assistance or have questions, don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Easy to order spares for my gazebo, fast delivery. Very impressed.”

Helpful Report

Posted 2 months ago

Hello Jacob, Thank you for your fantastic 5-star review! We're delighted to hear that ordering your gazebo spares was a breeze and that you were impressed with our fast delivery. Your feedback motivates us to keep providing top-notch service! If you have any more needs, don’t hesitate to get in touch! Kind regards, Sam

Posted 2 months ago

“Haven't put it up yet. All looks good though. Love the colour. Prompt delivery. Very impressed. Thanks”

Helpful Report

Posted 2 months ago

Hello Carolyn, Thank you so much for your lovely 5-star review! We're thrilled to hear that you're impressed with the colour and the prompt delivery. We can't wait for you to set it up and enjoy your purchase! If you have any questions or need assistance, feel free to reach out. Kind regards, Sam

Posted 2 months ago

Gazeboshop is rated 4.6 based on 839 reviews