Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.61

4.6 Rating 771 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 3rd July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, glad we found it on the internet 👍”

Helpful Report

Posted 1 month ago

Hello Darren, Thank you for the great review! We're so glad you found us online and that you're happy with the product 👍 If you ever need anything else or have any questions, feel free to reach out. Kind regards, Sam

Posted 4 weeks ago

“Had to fit a new roof to our pergola, which is 4 years old. It had been left out at times in the wet and it got ripped trying to put away. Have purchased new roof and simple process to fit. Looks as good as new.”

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Posted 1 month ago

Hello Richard, Thank you for your fantastic 5-star review! We’re delighted to hear that your new roof was easy to fit and that your gazebo looks as good as new. If you have any questions or need further assistance, please don't hesitate to reach out. Kind regards, Sam

Posted 4 weeks ago

“I was really impressed and amazed with the speed of delivery. I went for a 2x2 Aluminium Extreme 40 Series gazebo, hoping a 4/5 strength rating would be adequate for my needs. I wanted a yellow colour to fit with my brand. I purchased from 'Gazeboshop' because they offered a great selection of colours, sizes and strength options. I also purchased the containers for filling with sand as weights. The Gazebo got put to the test on the first day of use. Blustery, wet weather when setting up at my first event and there were strong gusts of wind all day. (The West of Ireland weather can be challenging). It passed this test and I feel confident with this gazebo now. Thank you gazebo shop for a great product and service. Karen Stewart, Karuna Essentials, Ireland.”

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Posted 1 month ago

Hello Karen, Thank you so much for your amazing 5-star review! We’re delighted to hear that our speedy delivery and wide selection helped you find the perfect gazebo to match your brand. It's fantastic to know it stood strong against the challenging West of Ireland weather at your first event! Your confidence in our product truly means a lot to us. If you ever need further assistance or have more events lined up, feel free to reach out! Kind regards, Sam

Posted 4 weeks ago

“Firstly we had great communication with the gazebo shop,always on hand to answer questions. The gazebo it's self arrived ahead of time and after unboxing and erecting the gazebo it was better than I was expecting,will definitely buy from again Well done the gazebo shop .”

Gazeboshop 5 star review on 3rd June 2025

Helpful Report

Posted 1 month ago

Hello Wayne, Thank you for your amazing 5-star review! We’re thrilled to hear that you had a great experience and that your gazebo exceeded expectations. Thanks also for sharing a photo – it looks fantastic! We're so pleased it arrived ahead of schedule, and it’s great to know you’d consider us again in the future. Your feedback truly inspires us to keep providing the best service possible. And please feel free to tag us in anything you share on socials – we love seeing our customers' gazebos in situ! If you ever have any questions or need assistance, don’t hesitate to get in touch. Kind regards, Sam

Posted 4 weeks ago

“Great Service”

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Posted 1 month ago

Hello Dean, Thank you so much for the amazing 5-star review! We’re delighted to hear that you had a great experience with our service. Your satisfaction is our top priority, and it’s fantastic to know we’re meeting your expectations. If you ever need anything in the future, please feel free to reach out. Kind regards, Sam

Posted 4 weeks ago

“I bought roof gazebo replacement and I am very happy with material in it.This was is 5th type of and by far is the best,thanks”

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Posted 1 month ago

“Quality product. Ready for collection very quickly. Competitive Pricing. Staff very helpful.”

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Posted 1 month ago

Hello Paul, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our product quality to be top-notch, and that your collection experience was quick and smooth. It's great to know you appreciated our competitive pricing and helpful staff. Your feedback means a lot to us! If you need any further assistance, please don't hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Excellent gazebo, 6m x 3m so spacious, 10 mins to put up including putting up the sides. Good value, strong and sturdy....I would recommend to buy the sand bags for protection against the wind.”

Gazeboshop 5 star review on 2nd June 2025

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Posted 1 month ago

Hello Nigel, Thank you so much for your excellent 5-star review! We're really pleased to hear you're happy with your 6m x 3m gazebo – spacious, sturdy, and quick to set up is exactly what we aim for! We also appreciate your tip about the sandbags – using leg weights is definitely essential for keeping the gazebo secure in windy conditions. Thanks again for your feedback and for recommending us! Kind regards, Sam

Posted 1 month ago

“Great product, ordered the 3m x 3m extreme in black. Very solid. Next day delivery spot on.”

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Posted 1 month ago

Hello James, Thank you for your amazing 5-star review! We're thrilled to hear that you're satisfied with the quality of your gazebo and that the next day delivery was on point. It’s great to know you found it solid and reliable. Your feedback is really appreciated! If you have any questions or need assistance in the future, please feel free to reach out. Kind regards, Sam

Posted 1 month ago

“Good quality and quick turnaround on order. Always had the same great service.”

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Posted 1 month ago

Hello Paul, Thank you for your fantastic 5-star review! We're thrilled to hear that you appreciate the quality of our products and the quick turnaround on your order. It's wonderful to know that you've consistently received great service from us. Your continued support means a lot! If there's anything else we can assist you with, please feel free to reach out. Kind regards, Sam

Posted 1 month ago

“The image in the website was misleading and the print package was not what I thought I had purchased. The additional cost to get what I wanted was 50% above the quote, so a refund was given. At least there was no quibble on that, and the refund was processed quickly which is the reason for three stars.”

Helpful Report

Posted 1 month ago

Hello Kate, Thank you for your feedback. We’re sorry if you found the website to be misleading. We do strive to clearly state exactly what is included in each print package to avoid any confusion. We understand the additional cost was higher than expected, but we’re glad the refund was processed quickly and without issue. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Ordered a new heavy duty roof for my current gazebo. Arrived very quickly a perfect fit and oozes quality. Result of which now ordered sides of same heavy duty.”

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Posted 1 month ago

Hello Norman, Thank you for your fantastic review! We’re so pleased to hear the new heavy-duty roof was a perfect fit and delivered quickly. It’s great to know you were impressed enough to order the matching sides too! We really appreciate your support - if you need anything else, just let us know. Kind regards, Sam

Posted 1 month ago

“Needed a replacement cover and the Gazeboshop made it painless! Easy to order and turned up pretty much next day. Quality of the cover is top notch. Would not hesitate to recommend to others.”

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Posted 1 month ago

Hello Jonathan, Thank you so much for your wonderful review! We’re thrilled to hear the replacement cover ordering process was easy and that it arrived so quickly. It’s fantastic to know you’re happy with the quality, and we really appreciate your recommendation! Thanks also for sharing an image with your feedback - we love seeing our products in action! If you ever need anything else, just give us a shout. Kind regards, Sam

Posted 1 month ago

“Great gazebo, excellent customer service. My new gazebo was delivered promptly which was a blessing because I only had that one day before I started on a month camping trip. Unfortunately when I started to put it up, I discovered that two of the connectors were broken. However when I phoned, then emailed photos, the wonderful lady in sales assured me that they would send out replacement connectors. They even did an express overnight delivery on Saturday so that I didn't have to spend all weekend sleeping with my gear in my small van! Things can and do go wrong, so I'm very glad that I bought from a British company that practices excellent customer service. Thanks Gazebo Shop.”

Helpful Report

Posted 1 month ago

Hello Jaynee, Thank you so much for your kind words and detailed feedback! We’re really sorry to hear about the broken connectors but glad we could sort it out quickly and get you up and running before your camping trip. It means a lot to us that you appreciate the effort we put into customer service - we always aim to support our customers fully, especially when things don’t go perfectly. Wishing you a fantastic month of camping, and if you ever need anything else, we’re here to help! Kind regards, Sam

Posted 1 month ago

“Extremely disappointed as sent wrong colour roof.”

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Posted 1 month ago

Hello Peter, We’re very sorry to hear about the mix-up with the roof colour. Please accept our apologies for the inconvenience caused. I understand that our team has since rectified this by sending out the correct colour roof. Thank you for your patience, and if there’s anything else we can do to assist, please don’t hesitate to get in touch. Kind regards, Sam

Posted 1 month ago

“Excellent product, really sturdy and well built. Fast delivery”

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Posted 1 month ago

Hello Luke, Thank you so much for the great review! We’re really pleased to hear you’re happy with the product and found it sturdy and well built. Glad it arrived quickly too! If you need anything else, we’re always here to help. Kind regards, Sam

Posted 1 month ago

“Excellent customer service, excellent gazebo and value for money. Well made and easy to put up the 6m x 3m gazebo.”

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Posted 1 month ago

Hello Nigel, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our customer service, along with the gazebo, to be excellent and great value for money. It's wonderful that you found it well-made and easy to set up! Your support truly means a lot to us, and we’re here for any further assistance you may need. Kind regards, Sam

Posted 1 month ago

“We have had our gazebo for over a year now, and it is of excellent quality. It is just as good as new. When we have had to ask for extras, like weights, the service is second to none. I would definitely recommend them!”

Gazeboshop 5 star review on 28th May 2025

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Posted 1 month ago

Hello Lola, Thank you so much for your amazing 5-star review! We’re thrilled to hear that your gazebo is still looking as good as new after a year. It’s great to know that our sales team was able to assist you with the extras you needed. Your recommendation truly means the world to us! If there's anything else we can help with in the future, please don’t hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Terrible Experience – Avoid This Shop! I ordered a table from this online store, and it was a complete nightmare. They held my payment for two whole months, constantly giving excuses. First, they said the container was on the way. Then every time I followed up, they said "today or tomorrow" — but nothing ever arrived. After two months of waiting patiently, they still couldn’t deliver the table and wasted my time and money. This shop is unreliable and dishonest. Do NOT buy from this shop – save yourself the stress and disappointment!”

Helpful Report

Posted 1 month ago

Hi Aman, We're sorry to hear about your experience and appreciate you taking the time to leave feedback. The table you ordered was marked as out of stock on our website at the time of purchase. However, we acknowledge that you weren’t notified by email about the delay in shipment and that the tables would now be arriving on 2nd June - for this, we sincerely apologise. Once it became clear the item wouldn’t arrive in time, we processed a full refund immediately. We’re sorry for the inconvenience caused and appreciate your patience throughout. Kind regards, Sam

Posted 1 month ago

“Greaty Service quicl delivery”

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Posted 1 month ago

Hello Dean, Thank you for your brilliant 5-star review! We’re thrilled to hear that you experienced great service and quick delivery. Your satisfaction is what keeps us going, and we’re always here to ensure you have the best experience possible. If you need anything else, don’t hesitate to reach out! Kind regards, Sam

Posted 1 month ago

Gazeboshop is rated 4.6 based on 771 reviews