Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.61

4.6 Rating 880 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 2nd September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A no fuss company providing a brilliant service and products.”

Helpful Report

Posted 2 months ago

Hi Andrew, Thank you for your fantastic review! We're thrilled to know that you found our service and products to be brilliant and hassle-free. If you need any assistance in the future, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“QUICK DELIVERY, SMALL PROBLEM SORTED OUT AT ONCE, WOULD RECOMMEND”

Helpful Report

Posted 2 months ago

Hi Linda, Thank you so much for your positive feedback! We're delighted to hear that your delivery was quick and that any issues were resolved swiftly. Your recommendation means a lot to us! If you have any further questions or need assistance, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“I purchased a three way led light kit for my gazebo. It arrived in good time and was well packaged (I love the bag it comes in). I haven't yet used it in my gazebo yet but will do so soon. I have tested it and the lights are fantastic, very bright and I don't think we will have any problems lighting up our catering area.”

Helpful Report

Posted 2 months ago

Hi Darren, Thank you so much for your kind review! We're really glad to hear the LED light kit arrived promptly and that you’re happy with the packaging. It’s fantastic to know the lights have made a good first impression. We’re confident they’ll do a great job lighting up your catering area when the time comes. If you have any questions once you start using them, feel free to get in touch - we’re always here to help. Thanks again for your support! Kind regards, Sam

Posted 2 months ago

“Purchased a 2 x 2 aluminium frame gazebo. Very easy to assemble..built a deck under it which I will secure the legs to avoiding having to use expensive weights. It arrived quickly and well packaged. Frame seems very sturdy and the canvas / ripstock is very strong. Actually wanted two entrances but gazebo shop do not sell panels separately just a whole set which is a pity.”

Helpful Report

Posted 2 months ago

Hi Nick, Thank you for your wonderful review! We’re so glad to hear that you found the assembly easy and the frame sturdy. We appreciate your feedback about the sidewall panels, and we'll certainly take that into consideration. Kind regards, Sam

Posted 2 months ago

“First class top quality gazebo we had the same one outside all the way through the beast from the east it never failed definitely recommend gazebo shop 👍”

Helpful Report

Posted 2 months ago

Hi Craig, Thank you for your fantastic review! We’re thrilled to hear that our gazebo stood strong and has continued to perform for you. It's always wonderful to know that our products exceed expectations, and we appreciate your recommendation! Kind regards, Sam

Posted 2 months ago

“Extremely helpful, it's great that all parts to the gazebo can be purchased if needed, customer service very helpful, and superfast turn around for delivery of item, thank you :)”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your amazing review! We’re so happy to hear that you found our customer service helpful and that the quick delivery made a positive impact on your experience. It’s also fantastic to know you appreciate the availability of replacement parts. We’re always here to support you! Kind regards, Sam

Posted 2 months ago

“Very friendly and helpful company, good quality and prompt delivery”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for your lovely review! We’re delighted to hear that you found our team friendly and helpful, and that you were pleased with the quality and prompt delivery. Your support truly inspires us to keep providing the best experience for our customers! Kind regards, Sam

Posted 2 months ago

“Great customer service. Well priced products and accessories. Good quality gazeboz for weekly use by all.”

Helpful Report

Posted 2 months ago

Hi Grayham, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with our customer service and that you’re enjoying your gazebo. Your satisfaction is our top priority, and your feedback truly means the world to us. Thanks for sharing a photo with your review as well - it’s great to see it in action! Kind regards, Sam

Posted 2 months ago

“Highly recommended. Great quality products. Great communication and service.”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you so much for your wonderful review! We're thrilled to hear that you love our products and that our communication and service met your expectations. Your recommendation means a lot to us! Kind regards, Sam

Posted 2 months ago

“Great product - backed up with excellent spares service -many thanks”

Helpful Report

Posted 2 months ago

Hi Carl, Thank you for your fantastic review! We're thrilled to hear that you're happy with the product and appreciated our spares service. Your satisfaction means a lot to us, and we’re always here to help! Kind regards, Sam

Posted 2 months ago

“My initial order was out of stock, I received a prompt email asking me if I wished to wait or receive a refund. I opted to change to a larger model which promptly arrived the next day. A couple of items were missing but that was the couriers issue and not with Gazeboshops ability to have impacted. However after a couple of emails and phone calls with Leah in customer services and the missing items were tracked and resolved. The product itself is well made and certainly from intial use will give many years of service. Leah and her colleague were very helpful, polite and listened to what I had to say. I would use them again for any future requirements”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Leah and the team were able to resolve the issues promptly and that you’re happy with your order. It’s great to know the product is already performing well, and we truly appreciate your kind words about our service. We look forward to helping you with any future requirements! Kind regards, Sam

Posted 2 months ago

“really helpful ..thank you good quality product”

Helpful Report

Posted 2 months ago

Hi Barrie, Thank you for your kind words! We’re so pleased you found us helpful and are happy with the quality of your product. If you have any further questions or need assistance, just let us know. Kind regards, Sam

Posted 2 months ago

“Excellent. Love my gazebo. Had it 5 years now. The roof ripped in the high winds. Replaced it with a new roof and its even better quality. Love it. Service was great.”

Helpful Report

Posted 2 months ago

Hi Sally, Thank you for sharing your experience! We’re so pleased your gazebo has served you well over the years and that you’re enjoying the new roof - glad to hear the quality has impressed you. We really appreciate your kind words about our service too! Kind regards, Sam

Posted 2 months ago

“The reason I didn't give 5 stars is because the packaging had fallen to pieces when it arrived. Thankfully the part was OK. Otherwise I was impressed with the speed of response.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We're glad to hear that the part arrived in good condition and that you were impressed with our response time. We apologise for the packaging issue and appreciate you bringing it to our attention. If there's anything else we can assist you with, please let us know. Kind regards, Sam

Posted 2 months ago

“Now our 4th purchase from these guys. Excellent service, excellent quality and great friendly staff.”

Helpful Report

Posted 3 months ago

Hi Cornelius, Thank you for your continued support! We’re thrilled to hear you’ve had such positive experiences with our service, quality, and team - it means a lot to us. If you need anything else or have any questions in the future, please feel free to reach out. Kind regards, Sam

Posted 2 months ago

“Great selection, excellent quality.”

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Posted 3 months ago

Hi Dawn, Thank you for your lovely feedback. We’re delighted you’re happy with the range and quality of our products! If you need any further assistance or have questions, don't hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Very helpful in a time of crisis and order time critical”

Helpful Report

Posted 3 months ago

Hi Barrie, Thank you for your kind words. We’re so pleased we could help when you needed us and get your order to you on time. If there’s anything more we can do to assist you, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“Gazebo arrived very quickly which was great. A strong build and looks solid”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful review! We’re delighted to hear that your gazebo arrived quickly and that you’re impressed with the quality. Your satisfaction is our priority! If you need any further assistance, feel free to get in touch. Kind regards, Sam

Posted 2 months ago

“Great service all round. Excellent quality gazebo! There are so many cheaper poor quality versions out there but this is really strong and sturdy. Well worth it and excellent customer service.”

Helpful Report

Posted 3 months ago

Hi Michael, Thank you so much for your fantastic review! We're delighted to hear that you’re impressed with the quality of your gazebo and our customer service! It’s always our goal to provide strong, sturdy products that stand out from the rest. If you need anything else in the future, please don’t hesitate to reach out. Kind regards, Sam

Posted 2 months ago

“My item arrive next day I am Very please with the service”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you so much for your kind review! We're thrilled to hear that your item arrived the very next day and that you were pleased with our service. Your feedback truly means a lot to us! If you need any assistance or have questions in the future, feel free to reach out. Kind regards, Sam

Posted 2 months ago

Gazeboshop is rated 4.6 based on 880 reviews