Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering easy Products arrived on time as advised. Only thing to note with fence panels that say 6ft, and 1800 this is not a true 6ft so will have to alter them to get them to fit. Pleased with the quality just that one little sore point.”

Helpful Report

Posted 8 years ago

“Great customer service as rectified a problem straight away. My item needed replacing and I was really pleased at how straightforward and polite the service was.”

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Posted 8 years ago

“The order was easily made and the service from then on good. Goods unchecked at the time of writing but well secured and wrapped.”

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Posted 8 years ago

“Could'nt read a review,because the item what I want will not be in stock.until 19th February sorry. Graham Douglass.”

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Posted 8 years ago

“Very pleased overall but one the back trellis was broken and they were very wet”

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Posted 8 years ago

Good Morning, Thank you for your feedback. We are disappointed to hear that one of the trellis' arrived damaged. If you could please provide images of the damaged parts, a member of our customer service team can look to resolving this promptly as possible for you. You can contact a member of our customer service team on: sales@gardenstreet.co.uk. Our apologies for any inconveniences caused, and again, thank you for your review. Kind Regards GardenStreet

Posted 8 years ago

“Friendly helpful service, excellent price.”

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Posted 8 years ago

“value for money and quick delivery”

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Posted 8 years ago

“Arrived on time, looks like the picture. Happy with the purchase.”

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Posted 8 years ago

“The item was ordered and paid for but was not in the local store's stock. We were contacted promptly by phone for collection when it arrived at the store and the product (oil filled electric radiator) has worked fine. Price seemed to compare favourably with other sites offering similar products.”

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Posted 8 years ago

“Good service. Phone answered and call backs made when promised.”

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Posted 8 years ago

“Quick delivery from Garden Street but Item design poor. When four feeders are hooked up it spins in the wind and pulls out of the ground. It needs a heavy base to secure it to the ground,.”

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Posted 8 years ago

“Good efficient service, product arrived prompt and in good condition, many thanks”

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Posted 8 years ago

“very straightforward purchase, no problems at all. The company was easy to contact and any queries were dealt with very politely and efficiently.”

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Posted 8 years ago

“good communication, a few parts were missing, very quickly rectified, thank you”

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Posted 8 years ago

“Exceptionally speedy delivery!”

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Posted 8 years ago

“Happy with the service.”

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Posted 8 years ago

“Very good and quick service”

Garden Street 4 star review on 21st October 2016

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Posted 8 years ago

Good Afternoon, Thank you for your positive feedback. The Greenhouse looks fantastic and we would love to share this on our social media pages. Can you please advise if you are happy for us to share this image? We look forward to hearing from you soon. Kind Regards GardenStreet

Posted 8 years ago

“summerhouse arrived on time very well constructed .very happy with the product”

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Posted 8 years ago

“Prompt shipment, efficient service. Would use again”

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Posted 8 years ago

“Delivered on time”

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Posted 8 years ago

Garden Street is rated 4.2 based on 7,489 reviews