Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service. I was kept informed of a later arrival date then stated due to item being out of stock. It arrived on time and I am pleased with the bin shed.”

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Posted 9 months ago

“Very happy with Garden Street but I had an issue with communication from the delivery company.”

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Posted 9 months ago

“Excellent product, stores my bins beautifully. Opted to paint mine with a good wood paint (optional) and is looking very smart now. Only improvement would be an included prop to hold the lid open whilst depositing rubbish hence only 4*. I’ve improvised with a batten and it’s loads better now,”

Garden Street 4 star review on 29th August 2024

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Posted 9 months ago

“Goods delivered on time as described. However communication was limited.”

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Posted 9 months ago

“Good Relaxing Solid Swing Slightly spoiled by minor damage and delivery was a day later than courier arranged. Takes 1ltr of furnature oil to cover all surfaces. Which it tells you to do. I added cover under roof to keep water & sun off, Also fitted rubber feet to the legs so it does not soak up water & bought cushions & made a couple of foot stools. Overall Very Pleased & It Won't Go Rusty.”

Garden Street 4 star review on 28th July 2024

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Posted 10 months ago

“The product is great. I love the new table. The downfall was the delivery. There was an email from Garden Street to say it has been passed onto the courier. I had no contact from the courier at all as was expected to be advised of the delivery. When I returned from 4 days away it had arrived. Thankfully a friend was staying at the house so let them in.”

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Posted 10 months ago

“Great item, took time to make but worth it at the end”

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Posted 11 months ago

“We bought a Rowlinson Dartmouth Swing Seat from Garden Street (who were offering the best price on this seat). Unfortunately the quality of the Rowlinson kit fell far short of what we were expecting but Garden Street was very helpful in obtaining replacements for the many faulty parts in the kit. We would happily buy again from Garden Street as their customer service was excellent.”

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Posted 11 months ago

“Ordered a parasol pergola online as it was the best price at the time of searching. We were well updated on delivery and the delivery man took the package into the back garden garage for us which was most useful. The pergola itself was a bit tricky to erect due to size and number of people needed. I think the packaging could have been better/stronger as a few bars that slot over other bars with a seal were so tight that a few bends on the bars had to be straightened out for it to fit. I think the square hollow tubes could have done with some plastic covers to protect them better and stop them going out of shape. The other negative is common with flat packs the some of the Allen key screw heads were soft when fixing it together. Overall for the price we seem to have a reasonably sturdy pergola which covers most of the patio and the parasol is easy to open, close and tuck up when not in use.”

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Posted 1 year ago

“Easy to order. The only downside was not getting much information regarding delivery. Had to phone for information . Got a delivery date and time slot for two days later. Delivered in the time slot and put up in place in the garden, which we were not expecting. Excellent addition to the garden. Would recommend Garden Street.”

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Posted 1 year ago

“The Arbour was easy to assemble, but needed some extra struts to stabilise the sideways wobble.”

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Posted 1 year ago

“Delivery was longer than expected - but arrived ok. Annoying to leave a pallet on the street and not closer to property/in garden but luckily I had the time to remove everything. Product itself was great :)”

Garden Street 4 star review on 5th June 2024

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Posted 1 year ago

“Nice easy site prices are good and quick delivery.”

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Posted 1 year ago

“Good service. Part of order was missing but eventually the item was safely delivered.”

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Posted 1 year ago

“Gate arrived ahead of time and looks decent quality it was a good price so overall satisfied with the service”

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Posted 1 year ago

“I was disappointed with the numerious instaructions that came with the product as the construction details can only be described as very poor,especially when you have been provided with surplus parts that belong to the Venus range - what do i do with them - throw them away!”

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Posted 1 year ago

“Pleased with product overall, but back section required planing to fit.”

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Posted 1 year ago

“Delivered on time. Not been able to erect the lean to green house, I have to wait for it to be done. I'm sure it will be ok.”

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Posted 1 year ago

“The swing seat arrived well packed, but three of the screws on the trellis were broken and several rough patches had to be sanded down. It still needs to be assembled as I want to waterproof it first….it rains a lot in Cornwall!”

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Posted 1 year ago

“Quick delivery, looks good, kids love it If you don’t mind pre drilling everything’ and putting a thousand screws in, that’s what your getting. Other than that I’m happy .”

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Posted 1 year ago

Garden Street is rated 4.2 based on 7,488 reviews