Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“by selling the item at a good price”

Helpful Report

Posted 7 years ago

“Never trust this company. They have promised and promised and promised so many times to replace faulty patio slabs that 3 weeks after their first promise my garden still looks like a building site, because they have let me down time and time again. The only time I would want to see them again is in court.”

Helpful Report

Posted 7 years ago

“I needed a small table on which to rest my cup at night as I slouched on the settee watching TV. I have been looking for something for ages but all I have ever found are items for holding magazines as well, but I don't have magazines. We already had an item of furniture with a similar metal work design to this small table so it was the perfect match. It is supposed to fit over the settee arm but here is where it fails, it is a little bit small for that but stands next to the settee and is so light to move around. Does the job.”

Helpful Report

Posted 7 years ago

“Easy to order, fast delivery, kept informed of despatch and delivery. There is one issue I have and that is that the specification states the goals are 8ft x 5ft which is factually correct BUT the back posts holding the net stick out wider. If you are setting up in a wide open field no issue BUT if you want to set it up on a drive that measures 8ft wide (brick walls either side), then it won't fit because of the back posts. Perhaps there needs to be an overall width stated of the goals.”

Helpful Report

Posted 7 years ago

“Just as good price and on time gate was just fine”

Helpful Report

Posted 7 years ago

“The product (patio awning). was really good quality. No need to put it together, as it comes ready to fit. exceptionally easy to install . The customer service is also first class. UNFORTUNATELY ..only 2 brackets to fix a 3 metre long awning is insufficient, had to purchase a 3rd one.”

Helpful Report

Posted 7 years ago

“Order as described and delivered when stated”

Helpful Report

Posted 7 years ago

“Great product - very good quality. The website quoted 7 to 10 days delivery but I received within 4 days. The only thing that could improve the service would be the allocation of more specific delivery time slots - 8am to 6pm is not very convenient. However, great company, really easy to deal with and I would definitely use again.”

Helpful Report

Posted 7 years ago

“good quality product. Would have liked an email or text to state when parcel would be delivered as arrived home to find parcel just left by courier on patio.”

Helpful Report

Posted 7 years ago

“Good service my shead paint was delivered on time”

Helpful Report

Posted 8 years ago

“good kennel but the measurements were slightly out if you followed instructions base would not fit so slight adjustment was needed but was sorted ok.”

Helpful Report

Posted 8 years ago

“Yeasy to assemble, good quality and fast delivery.”

Helpful Report

Posted 8 years ago

“Very pleased with the footstool. Unfortunately one screw on the legs is at an angle, but I've tried to bend it a bit and I think it may be ok, otherwise very pleased with footstool and lacking.”

Helpful Report

Posted 8 years ago

“Good service”

Helpful Report

Posted 8 years ago

“Although our parcel was lost by the courier then out of stock the customer help line was very good in keeping us informed.”

Helpful Report

Posted 8 years ago

“Trellis was not as expected but really like it. Looks very nice in the garden and really makes a difference. Packaging could have been a little stronger.”

Helpful Report

Posted 8 years ago

“Received Midi store promptly. Took a couple of hours to assemble on my own. Would have given five stars if it had been stated that the store needed to be stood on bearers (not included in pack). Luckily I had timber to make them.”

Helpful Report

Posted 8 years ago

“Delivered on time and to price”

Helpful Report

Posted 8 years ago

“Fall went assembly well but ? The main pillar should set into the cross joint to make it 1' easy to assemble(1 person) and more secure I mad4 4 wood blocks same size but 38m/mthick and screwed theme on Thus I did not need 4 pairs hands to hold it The mitres to hold the tray plan not show precisely how they fit Ex timber merchant and woodworking hobby me?”

Helpful Report

Posted 8 years ago

“Quick delivery”

Helpful Report

Posted 8 years ago

Garden Street is rated 4.2 based on 7,489 reviews