Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good elegant sturdy product - as advertised thanks 5/5 I clearly asked to be phoned re delivery time and date as heavy objects and was assured I would receive a call in advance from courier , but was very disappointed to suddenly find six heavy packs leaning against front of my garage when I had just popped in to check on elderly neighbour so 3/5 for courier service Luckily no packs were damaged thanks”

Helpful Report

Posted 5 years ago

“Great product. Very happy with the bench. The only thing I can criticize is... I think it could have been packadge better. As it was a courier that delivered the item. When it got delivered the bag was split and contents moved about. However the items was not damaged. If it was in a strong box then I think it will be resolved and a better delivery. Still happy with the bench and will recommend to others.”

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Posted 5 years ago

“Good experience will probably buy more”

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Posted 5 years ago

“The item was delivered when I expected it, as I had paid for next day delivery. The item itself is great, the instructions it came with, completely useless! Not even Google helped, it was alot of trial and error.”

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Posted 5 years ago

“The product was delivered within a reasonable time but had some minor damage and it was not as advertised. I raised this with the company who immediately acknowledged my email and responded very quickly. They were unable to replace as no more in stock so offered for the item to be returned however I wanted to keep it so we agreed some compensation which was duly paid to the account used for payment. Unfortunate experience on using this company for the first time however I am happy with how they have handled my issue.”

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Posted 5 years ago

“Very pleased with the wardrobe. Wasn’t contacted by deliverer to confirm date of delivery so I was out. It was taken to a neighbour and it wasn’t easy carrying two very heavy boxes back to my house. Also no card was left at my house to say where it had been delivered to.”

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Posted 5 years ago

“Quality of wood good but the locks were wonky or damaged so had to replace , system was down 2 days in row but overall happy”

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Posted 5 years ago

“Pleased with product. My only issue is with the instructions. Very poor. The table wasn’t difficult to put together but had to take apart after putting parts on wrong way round. Clearer instruction would’ve made the process quicker. Apart from that all good.”

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Posted 5 years ago

“Product very good although some adjustment was require in the construction of the product.”

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Posted 5 years ago

“Best price on the net, lost a star for communication, had to chase up on the 14th day to see where it was, arrived two days after. Very pleased with the item though. And the chaop who delivered it spot on.”

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Posted 5 years ago

“No concerns with service. Confirmation of order, then a wait for dispatch confirmation then delivered.”

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Posted 5 years ago

“happy with the product, but had no information about the delivery date. Lucky I was in when it was delivered!!”

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Posted 5 years ago

“Company fine excellent product and price only let down by less than adequate delivery company used and 12 hour delivery slot.”

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Posted 5 years ago

“good product except the instruction manual not very clear”

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Posted 5 years ago

“Best price around for my garden shed. Delivered in three days but only notified of delivery late afternoon, the day before, so too late to change the date. Also 8am to 6pm delivery time slot. Wasn't in but shed left in the front garden. Fortunately no one walked off with it (flatpacked and being 6x3 foot and 40 Kg would put most off). To be honest, glad they left it rather than organise another day. All good though. No damage and shed looks great and sturdy.”

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Posted 5 years ago

“Very happy with the voyager shed. Even put it together on my own”

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Posted 5 years ago

“Fast service, quick delivery. Arch well packaged and excellent quality. Easy to put together and is very sturdy and well made item. Price was a bargain in the sale. Would definately shop here again thank you!”

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Posted 5 years ago

“Lovely egg chair just a but expensive”

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Posted 5 years ago

“Prompt delivery and a good product. The original roof panel was damaged but a replacement was organised with no quibbles. Would have awarded 5 stars if the assembly instructions had been simpler & clearer.”

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Posted 5 years ago

“Thankyou for the storage unit, I'm very happy with it and I put it together on my own.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews