Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,807 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods took two weeks from order to delivery, but was good quality and easy to assemble.”

Helpful Report

Posted 6 years ago

“The product we brought was A palram Martinique 4300 gazebo and it is excellent. the instructions we easy to read and follow and it took my wife and I about 4 hours to put together. We are really happy with it. Delivery was estimated at 4-6 weeks but got it in 3 so even happier.”

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Posted 6 years ago

“My order arrived today. Very well packaged and in excellent condition. Clear easy instructions to assemble the bird table. A quality product.”

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Posted 6 years ago

“After reading lots of reviews on this company was tempted to cancel my order, then unsure if I would ever get a refund without a fight so in the end just waited to see what happened. In my case the order was delivered well within time stated so no complaints on that score. However I did try the price match option having found the same product cheaper at B and Q (possibly the most expensive store on the planet) but received no response what so ever. What a surprise. Given the amount of negative feedback would be highly unlikely to return despite my own experience.”

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Posted 6 years ago

“Although i was happy with the procedure of ordering and the delivery of my product, the product in question did have a couple of things wrong with it, the left wooden panel had a crack in it and some of the crew holes for the top lids were not lining up with the hinges. would i need to contact Rowlinson or will you do that, I look forward to your reply”

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Posted 6 years ago

“No problems ordering, arrived in good condition within a good time. Good product”

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Posted 6 years ago

“Very happy with purchase, good product and price. During current difficult time’s delivery was prompt.”

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Posted 6 years ago

“Overall, I'm happy with the furniture I bought. Although it was delivered a lot earlier than the date on the email and although it says the courier will call, they didn't and turned up at my door when I was out. They were unable to give a specific re delivery date but ended up coming the next day, also unannounced. There was a slight flaw in the product which Garden Street responded to and sorted quickly. So yes, I'd use them again as they proved they were reliable to deal with issues and the product is of a high quality.”

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Posted 6 years ago

“Dealings on the phone very helpful. Product great - the local birdlife love it. We were disappointed with the delivery service.”

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Posted 6 years ago

“The product was just as ordered and expected, a little delayed due to the Covid 19 outbreak but I expected it to be in the circumstances. I was updated to progress when asked and the delivery was swift and very happy with the Maze Chelsea lifestyle set, all complete and no damages.”

Garden Street 4 star review on 29th May 2020

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Posted 6 years ago

“Customer service was very good. Kept me update with my order. Driver was great. I can't fault the service, but the product itself is not the quality I was expecting. I guess you get what you pay for.”

Garden Street 4 star review on 28th May 2020

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Posted 6 years ago

“Ordered Palram Harmony 6x4 Polycarbonate Greenhouse. Delighted with product which took a little longer to assemble that anticipated. Took 3 people 6 hours but once done delighted with finished product. Garden Street handling of order not very good as very long delays. So would recommend product but not Garden Street.”

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Posted 6 years ago

“The order didn't arrive after 24 days and no update via email either. However, customer service responded really quickly and sent out a replacement which arrived inside 2 days and the product itself, a wooden beehive composter is great. Unfortunately the fixings attached to the package had broken so half were missing and we needed to buy more hinges to assemble but in no way the end of the world.”

Garden Street 4 star review on 8th May 2020

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Posted 6 years ago

“Good fast delivery under Coronavirus restrictions. Ordered an awning, good product arrived quickly even though my account two days later shows it as awaiting dispatch.”

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Posted 6 years ago

“The service provided was very considering the high demand for products.”

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Posted 6 years ago

“9 Chatsworth Court Heath Charnock We purchased a Palram Harmony 6 x 10 Greenhouse in Grey. Two minor material faults that were soon remedied. Took two people several hours to construct but on completion we were pleased with the end product.”

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Posted 6 years ago

“Excellent product, really good price . Delivery time was good but communication regarding delivery was poor. (No notification given of date or time.)”

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Posted 6 years ago

“Happy with the service but no contact from order until delivery I would love an update on delivery in between! However I was happy that product was exactly what I ordered and delivered within time frame given! Information on product was also very useful!”

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Posted 6 years ago

“Good service and price”

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Posted 6 years ago

“Nice corner Arbour in garden Good quality strong construction and best price I’m happy with my purchase 👍🏼”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,807 reviews