Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,817 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 24th August 2026

420

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been expecting a delivery time/date to be given me, I received nothing, given these Covid times I was at home. I have no idea how long the delivery took. I never saw the delivery person, just rang our bell and drove off. Large parcel was damaged but this did not affect the contents thankfully. I am pleased with the companion seat I ordered.”

Helpful Report

Posted 6 years ago

“I placed the order for the Bunbury Sofa Set over the telephone with Garden Street. The order process went smoothly and I was surprised to receive it the following week just 7 days later. So my experience with Garden Street deserved 5 stars. Unfortunately when I unwrapped it the sofa and table in the set had 3 broken feet in total. I couldn’t get through to after sales service at Rowlinson which is the maker of the sofa set, so I sent them an email. I still hadn’t heard from them a week later so I contacted them by telephone today and they said they would send me the replacement feet out and I should get them by the end of the week. Yet another week of waiting. So provided they arrive when they’ve said it won’t be to bad an experience but at the moment I still have a £850 Rattan sofa set sitting in the garage I can’t use. So that’s why I’ve marked it down by 1 star. I can’t fault Garden Street and if I was just reviewing them it would have been 5 stars.”

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Posted 6 years ago

“We ordered a picnic table, which is exactly as described on the website - very good quality and sturdy. However, due to the present Coronavirus epidemic this did take a day or two longer to arrive than anticipated, but emails sent were quickly replied to.”

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Posted 6 years ago

“got back to my email quickly”

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Posted 6 years ago

“Purchased a wheelie bin store, very pleased with the item, instructions to assemble it were easy to follow and the quality is excellent.”

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Posted 6 years ago

“Items I ordered were out of stock after my order was taken and cost charged. When they were cancelled I very quickly got my refund. They quickly got in touch and apologised.”

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Posted 6 years ago

“I thought the log rolls were of good quality and, although they took some time to arrive, it was within the time span stated. The only problem I had was that the rolls were stapled together so firmly it took me some time - and a bent screwdriver - to unroll them. Other than that, no problems at all.”

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Posted 6 years ago

“Delivered on time and fully complete. No problems”

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Posted 6 years ago

“Like the awning very good value but when it arrived there was a bracket missing rang up sent us one out took 5 days”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“A few hiccups I was checking with one of your depots but meanwhile it was being dealt with another.”

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Posted 6 years ago

“Very pleased with my bistro set I purchased. Thought delivery could of been quicker. Easy to put together in fact my husband said it was easier to put together than it was of disposing of cupboard packaging. One comment that may help it might be good to stellotape blots pack to table top or a chair as we nearly threw them away in loose bubble wrap. Many Thanks Mrs S Avery.”

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Posted 6 years ago

“Great parasol. Delivered within timescale stated. Good communication when I emailed questions however tracking didn’t update so I was left wondering.”

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Posted 6 years ago

“Overall an easy online ordering process without fuss or problem, delivery good and no damage considering the garden arches were heavy.”

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Posted 6 years ago

“Good value,”

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Posted 6 years ago

“Easy to order. Always answered our emails. Also the carrier used was very good. He carried our delivery to where we asked with no grumbles.”

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Posted 6 years ago

“The garden planter, which arrived within the 14 - 28 day timeframe, was easy to assemble and is an attractive addition to my garden. I am very happy with the product and the service I received from Garden Street.”

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Posted 6 years ago

“Purchased a GL parasol . It’s lovely apart from no fastener on parasol to keep it closed when not in use . Thought it would have one like in my last parasol”

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Posted 6 years ago

“Very pleased with Companion seat. Came quickly considering we were on lockdown due to Covid 19. Only criticism was I had no notification it was coming on the day it arrived. I had gone for a walk and when I came back it was left in full view in front of my front door, it could have been stolen. I’d had no correspondence from delivery people.”

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Posted 6 years ago

“Very happy with the service and product.”

Helpful Report

Posted 6 years ago

Garden Street is rated 4.2 based on 7,817 reviews