Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A few hiccups I was checking with one of your depots but meanwhile it was being dealt with another.”

Helpful Report

Posted 5 years ago

“Very pleased with my bistro set I purchased. Thought delivery could of been quicker. Easy to put together in fact my husband said it was easier to put together than it was of disposing of cupboard packaging. One comment that may help it might be good to stellotape blots pack to table top or a chair as we nearly threw them away in loose bubble wrap. Many Thanks Mrs S Avery.”

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Posted 5 years ago

“Great parasol. Delivered within timescale stated. Good communication when I emailed questions however tracking didn’t update so I was left wondering.”

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Posted 5 years ago

“Overall an easy online ordering process without fuss or problem, delivery good and no damage considering the garden arches were heavy.”

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Posted 5 years ago

“Good value,”

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Posted 5 years ago

“Easy to order. Always answered our emails. Also the carrier used was very good. He carried our delivery to where we asked with no grumbles.”

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Posted 5 years ago

“The garden planter, which arrived within the 14 - 28 day timeframe, was easy to assemble and is an attractive addition to my garden. I am very happy with the product and the service I received from Garden Street.”

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Posted 5 years ago

“Purchased a GL parasol . It’s lovely apart from no fastener on parasol to keep it closed when not in use . Thought it would have one like in my last parasol”

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Posted 5 years ago

“Very pleased with Companion seat. Came quickly considering we were on lockdown due to Covid 19. Only criticism was I had no notification it was coming on the day it arrived. I had gone for a walk and when I came back it was left in full view in front of my front door, it could have been stolen. I’d had no correspondence from delivery people.”

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Posted 5 years ago

“Very happy with the service and product.”

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Posted 5 years ago

“Goods took two weeks from order to delivery, but was good quality and easy to assemble.”

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Posted 5 years ago

“The product we brought was A palram Martinique 4300 gazebo and it is excellent. the instructions we easy to read and follow and it took my wife and I about 4 hours to put together. We are really happy with it. Delivery was estimated at 4-6 weeks but got it in 3 so even happier.”

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Posted 5 years ago

“My order arrived today. Very well packaged and in excellent condition. Clear easy instructions to assemble the bird table. A quality product.”

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Posted 5 years ago

“After reading lots of reviews on this company was tempted to cancel my order, then unsure if I would ever get a refund without a fight so in the end just waited to see what happened. In my case the order was delivered well within time stated so no complaints on that score. However I did try the price match option having found the same product cheaper at B and Q (possibly the most expensive store on the planet) but received no response what so ever. What a surprise. Given the amount of negative feedback would be highly unlikely to return despite my own experience.”

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Posted 5 years ago

“Although i was happy with the procedure of ordering and the delivery of my product, the product in question did have a couple of things wrong with it, the left wooden panel had a crack in it and some of the crew holes for the top lids were not lining up with the hinges. would i need to contact Rowlinson or will you do that, I look forward to your reply”

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Posted 5 years ago

“No problems ordering, arrived in good condition within a good time. Good product”

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Posted 5 years ago

“Very happy with purchase, good product and price. During current difficult time’s delivery was prompt.”

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Posted 5 years ago

“Overall, I'm happy with the furniture I bought. Although it was delivered a lot earlier than the date on the email and although it says the courier will call, they didn't and turned up at my door when I was out. They were unable to give a specific re delivery date but ended up coming the next day, also unannounced. There was a slight flaw in the product which Garden Street responded to and sorted quickly. So yes, I'd use them again as they proved they were reliable to deal with issues and the product is of a high quality.”

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Posted 5 years ago

“Dealings on the phone very helpful. Product great - the local birdlife love it. We were disappointed with the delivery service.”

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Posted 5 years ago

“The product was just as ordered and expected, a little delayed due to the Covid 19 outbreak but I expected it to be in the circumstances. I was updated to progress when asked and the delivery was swift and very happy with the Maze Chelsea lifestyle set, all complete and no damages.”

Garden Street 4 star review on 29th May 2020

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews