Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great products and very helpful staff. I just wish there was an option for tracking shipping and more notifications about shipping dispatch.”

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Posted 6 years ago

“Good quality product easy to erect on problems with build”

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Posted 6 years ago

“Arrived in time as described”

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Posted 6 years ago

“The product works with Yardmaster sheds but had to use wood packing as the clamps would not tighten enough.”

Garden Street 4 star review on 30th July 2018

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Posted 6 years ago

“Great triple bin store and prompt delivery,garden street was the best.price but still think the bin stores are a little pricey.”

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Posted 6 years ago

“I see no reason to give a negative comment on my experience with Garden Street, I’m happy with the purchase process and my correspondence with them. My only issue is more with the supplier of the product itself, although not faulty the product has finish issues. I was more than impressed with the packaging, once the box was opened it was well cushioned with polystyrene and plastic, all nice and snug. Where the problem lies is the quality of the paint finish, when the product is in it’s closed position it knocks together and this is chipping the paintwork, as a result there are lots of tiny chips and scuffs that will now need touching up or no doubt the weather will get to them in time. As I said, it’s not faulty as such, no need to return, more a matter of quality. Other than that, its up and it’s doing a great job, the job it’s meant to do.”

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Posted 6 years ago

“Service was good with better than expected delivery, slightly disappointed with the grange units. Better attention needed to timber split ends on the corners and ensuring all four legs are level. Look when planted.”

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Posted 6 years ago

“Received email asking to review, it took a telephone call to chase up so didn’t actually get it till Wednesday 17th July.”

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Posted 6 years ago

“Good service quick dilivery”

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Posted 6 years ago

“Good service quick delivery”

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Posted 6 years ago

“PRODUCT GOOD. COMMUNICATION POOR. NO NOTICE OF WHEN PRODUCT TO BE DELIVERED”

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Posted 6 years ago

“Communication quite good. Only complaint was the lack of information concerning dispatch date. According to website both items were in stock. However, when contacted Garden Street response was very good. Pleased with products.”

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Posted 6 years ago

“Good service and super goods”

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Posted 6 years ago

“The item is solid and instructions easy to follow. Put together easily, and looks good. Only problem was no delivery day or time given. Luckily the delivery left it around the side.”

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Posted 6 years ago

“Parcel was tracked so I knew when it was going to be delivered which was only three days after placing the order, so very happy.”

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Posted 6 years ago

“Kept in contact when the order was placed, Notified all the way when delivery we due, driver and myself unlaoded and carried it through to the back garden to be stored in a safe place. Total good service”

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Posted 6 years ago

“love the canvas,looks great,lost a star for very unclear fitting instructions for novice diy people,however happy with purchase”

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Posted 6 years ago

“Order delivered within 3days Exactly what I wanted Will use again”

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Posted 6 years ago

“Item is good value compared to other similar items for sale elsewhere. Arrived quickly and well packaged. The instructions could be clearer as it wasn't always clear which part to use and where it fitted but with trial and error it was built in about 3 hours. Cordless drill and electric screwdriver essential as there are a lot of screws! When finally built it looks good and serves the purpose of hiding the ugly bins. I'd recommend this product.”

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Posted 6 years ago

“Good service, well packed item hopefully the weather holds out and we can make use of our new boat Bbq this week. Thank you”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,489 reviews