Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Artic all arrived within days allocated.As of yet we are still putting it together..On quick appraisal the woode is not as good or as smooth as expected,but waiting till it is completed. Thanks.”

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Posted 7 years ago

“Lovely item and well packaged.”

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Posted 7 years ago

“Fast service”

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Posted 7 years ago

“Greenhouse delivered when promised by a very polite and helpful driver. Two components missing but delivered within 48 hours of reporting.Could not have asked for better service.”

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Posted 7 years ago

“Items delivered quickly and on time. Items seem to be of good quality but as they have only just arrived it's a bit too early to tell! Friendly driver but it would have been helpful if the office had passed on the delivery tips to him.”

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Posted 7 years ago

“For the price the garden storage shed is excellent value for money. Unlike some self assembly equipment it came with plenty of spare fixings so didn't have to worry about losing a screw.”

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Posted 7 years ago

“The product was very competitively priced and service was excellent. I ordered wrong colour initially but on contacting Garden Street my mistake was speedily resolved. This would have been a 5 star review but for the canopy kit arriving without the promised contact from the supplier and ONLY 2 days after placing the order!”

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Posted 7 years ago

“Easy order process. Delivery organised but did not arrive on the day. All sorted easily the next day”

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Posted 7 years ago

“Garden Street provided a fast, and efficient, service. My product, unfortunately, was unsuitable and I had to return it. It would be good to have a free returns policy on all items but, apart from that, customer service and stock variety is fine.”

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Posted 7 years ago

“Overall I was very pleased with my purchase. Products are very well made and solid, went together easily. Unfortunately one side was badly marked, bits chipped out but unfortunately my husband had put it together before he told me about it. So advice would be to check thoroughly before you assemble. Delivery was excellent much earlier than stated. I would definitely use this company again.”

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Posted 7 years ago

“Delivered quickly even though website still said awaiting dispatch, happy customer.”

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Posted 7 years ago

“No problems with order. Review of product is probably most important.”

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Posted 7 years ago

“Well packed and received within reasonable time considering I ordered over a bank holiday.”

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Posted 7 years ago

“Very fast delivery by helpful courteous couriers of Rattan companion outdoor chairs. Fairly simple to assemble,if you are quite handy. Pleased with look and quality. If chair table in middle could be stronger to support glass/cup etc. It would be 5*”

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Posted 7 years ago

“Was kept up to date on the progress of my order at all times by email, and my order was actually delivered days earlier than the delivery note said considering it was Easter Weekend. Many thanks.”

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Posted 7 years ago

“Good quality product”

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Posted 7 years ago

“The goods appear to be of good quality and were delivered on time. The only slight issue was that I sent an email regarding delivery (as requested), to help the driver find my house as it does not have a number. These details were not passed on - not a problem for me as the driver telephoned for help and he could have been saved a few minutes.”

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Posted 7 years ago

“Delivered as promised very polite and helpful driver shed looks fine ready to put up at the weekend”

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Posted 7 years ago

“My order for a garden storage cupboard was dealt with promptly and the contact regarding delivery was very good. Everyone I spoke to was efficient and courteous. Unfortunately when I unpacked the cupboard I discovered that a corner was broken off and the door housing was cracked. We were able to glue the piece back on and the door fits although not smooth in opening. The shelf needed reinforcing. Maybe the damage was during transit ! I was just going to put the disappointment down to a usual self assembly kit but your request for feedback has given me the opportunity to tell you that your service was excellent but the product/delivery/transit was poor. I hope that my feedback is helpful. I can send you an image if you wish.”

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Posted 7 years ago

“Prompt smooth delivery even in heavy snow. Quick response to question. Due to weather haven't opened package try to check all parts are there.”

Helpful Report

Posted 7 years ago

Garden Street is rated 4.2 based on 7,489 reviews