Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with my mini green house. It arrived on the day that I asked it to.”

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Posted 6 years ago

“Very happy, would use again. Initially wrong product received but 1 phonecall and it was all sorted out for collection and redelivery. The summerhouse is great, easy to put up and we are really pleased.”

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Posted 6 years ago

“Just recieved my item on the day and dead on time .iv not assembled it yet tho but arrived no problem so well happy”

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Posted 6 years ago

“delivered when promised and item did as advertised”

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Posted 6 years ago

“Very good value for money and good communication about the delivery.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Bought the Berryfield log cabin. Very easy process, quick delivery date. Cabin was delivered on correct day and I was informed on time. Be aware this product arrives in individual planks which was not clear when I ordered it. I arranged for some one else to assemble it and the finished cabin looks lovely and seems robust. Quite a lot of bits left over but it looks complete so I'm guessing they are spare in case you don't want windows. The only complaint would be that the dimensions are obviously the out side measurements at the longest piece so our base was too big and I worried the cabin was smaller than the 11 x 10 foot advertised. I'm pleased though, it looks great.”

Garden Street 4 star review on 12th October 2018

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Posted 6 years ago

“Fast reliable service. A little disappointed with rough finish of borders. Had to sand down. Otherwise good and reasonable price”

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Posted 6 years ago

“Quick delivery. Would recommend to others. Having said what I did about your product, I have to add that on closer inspection there are minor discrepancies. The doors don't meet and I had to fix a stop on the inside of the fixed door and on the outside of the opening door. Suggest you add these to your kit! AW”

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Posted 6 years ago

“quick delivery product good hope it wont rust too much will bring it inside in winter”

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Posted 6 years ago

“Had a couple of damaged parts but replacements were delivered within a few days. Very good service and pleased with our pergoda and canopy.”

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Posted 6 years ago

“Quick delivery and driver placed in position for me. All plant containers well made and painted in one day. Would recommend this company.”

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Posted 6 years ago

“Goods arrived earlier than was told but very pleased”

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Posted 6 years ago

“Sturdy shelves, but guide holes for screws would have been helpful”

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Posted 6 years ago

“Two people needed to lift the shed it comes as one package”

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Posted 6 years ago

“The 3 bin storage unit was generally good but had some minor negatives: where treated components were cut/routered they were not touched up afterwards on the cut surfaces, the top rail was supplied in two pieces to facilitate transport but did not match at the join. Assembly was relatively straightforward but ONLY when carried out on an even and level base. Otherwise an attractive solution to a recycling eyesore.”

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Posted 6 years ago

“We had a damaged part but this was replaced quickly Would have been nice to be closed in at the back aswell if you don’t have a wall to put it up to. The latch bolts could do with being stronger.”

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Posted 6 years ago

“Product was well wrapped but did not meet the quality I expected. I had to help the delivery driver off load from a white van. The shed was covered in parcels that had yet to be delivered. It consisted of four packages all of which needed two persons to lift out of delivery van..”

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Posted 6 years ago

“Delivery within promise but over a week when item in stock is not as good as other on-line vendors. Product well packaged and of good quality, however as self-assembly involved inserting 24 long screws, I expected pre-drilled holes and so was disappointed to have to do this myself.”

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Posted 6 years ago

“Item delivered within time slot advised. Easy to assemble decent quality for the money paid.”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,489 reviews