Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A cheap but decent shed. Goes up well & works a treat”

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Posted 4 years ago

“Good bin store, but a section was missing and has yet to arrive. Took a bit of putting together but looks good.”

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Posted 4 years ago

“Good service and delivery. Product as expected and was fine to put together.”

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Posted 4 years ago

“good product”

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Posted 4 years ago

“The four trellises I ordered were to replace ones that were falling apart after 18 years. The new trellis slats were slightly thinners/narrower than expected but otherwise were a perfect replacement and I hope will last for another 18 years!”

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Posted 4 years ago

“I am happy with the product I purchased - a garden awning. The website was easy to use. The awning was delivered on the expected day. I only wish that the old one - 3 metres long! - could have been taken away. I would have been quite happy to pay for this service.”

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Posted 4 years ago

“Very good service. Polite and helpful.”

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Posted 4 years ago

“The experience with Garden Street was good. Their website is fine and the ease of ordering and payment was OK. The follow-up from the supplier, Shire Buildings, was good when booking and arranging delivery, all of which went as organised. It is a shame that the product itself was of such poor quality. Below where the question of damage is concerned the answer is yes, but was not apparent until construction began.”

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Posted 4 years ago

“the wood is very good,the greenhouse and shed came as two separate buildings,so have one side left,luckily l had a very good builder and has combined the two.l am very happy with what he has done.Still trying to fathom why it should come as two buildings.”

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Posted 4 years ago

“Shed arrived in good condition and on time - would use them again”

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Posted 4 years ago

“Quality item, ordered 8 x 8ft but it turned up 7ft 4in x 7ft in. That should be put in description I would of ordered next size. Delivery good only one man .”

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Posted 4 years ago

“Swing Seat looks great and we will use just as soon as the weather warms up a bit....instructions left a lot to be desired, print not very clear.”

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Posted 4 years ago

“Good furniture at a good price. Well organised delivery. A few bits of small damage to the wood, a few chips and cracks. But overall pleased with it.”

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Posted 4 years ago

“Really good customer service - am less please with the products I ordered, but that's not a reflection of the lovely folk who responded to my (many!) queries, quickly and fully.”

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Posted 4 years ago

“Quality good, ordered 8ft x 8ft but it measures 7ft 4" still good but now have a lot of the base showing”

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Posted 4 years ago

“This was my first purchased from Garden Street. In the event, the garden seat that I ordered could not be supplied by the manufacturer, but I was informed immediately by email and my card was refunded promptly. Good customer service which gives me confidence to shop again.”

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Posted 4 years ago

“Good customer service kept me informed of progress of order.”

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Posted 4 years ago

“I ordered the Corona table and chairs was very good in the respect that once they replied it was out of stock offered me if I wanted to wait until it was in stock or have a refund Instead. I opted for the refund and they went through with this very quickly. So happy with the services”

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Posted 4 years ago

“Very happy with the carport value for money”

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Posted 4 years ago

“Pleased with product, looks good”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,488 reviews