Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,084 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,084 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 7th May 2024

380

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greenhouse arrived sooner than expected, only now erected it, not too many problems. Some alignment of holes needed tweaking. I was pleased to see that additional nuts bolts etc where added”

Helpful Report

Posted 3 years ago

“Suddenly arrived - just glad we were in. Items as ordered.”

Helpful Report

Posted 3 years ago

“Service excellent parts missing fully informed when they would come but product quality not great wouldn’t recommend it”

Helpful Report

Posted 3 years ago

“There was a small issue with only half the item being delivered. However this was very quickly rectified with the minimum of fuss. Would I buy from them again - absolutely. The quality of the items are great.”

Helpful Report

Posted 3 years ago

“Happy with the service from Garden Street. Goods arrived promptly but unfortunately I was out, then the courier (FEDEX) went and lost the package! Garden Street were brillante though and dispatched a replacement which also arrived promptly (via a different courier).”

Helpful Report

Posted 3 years ago

“Good website, straight forward checkout process, and delivered within a reasonable time”

Helpful Report

Posted 3 years ago

“Customer feedback have not received garden furniture yet delivery in to warehouse been delayed to week 23rd November. But the Rowlinson Hardwood Mini Greenhouse i am very happy with this product”

Helpful Report

Posted 3 years ago

“After ordering item there seemed to be a long period of no confirmation, I read previous reviews some of which were not encouraging, however shortly after I got an email giving a delivery date. Item arrived on that date and was fine. I would certainly use Garden Street again.”

Helpful Report

Posted 3 years ago

“Excellent product but the cost of delivery was unacceptable, nearly a third of the actual product cost. Therefore, I would be interested in making significant further purchases but not at such delivery costs.”

Helpful Report

Posted 3 years ago

“Good price for two greenhouse benches. Packaging flimsy and the bands had caused slight dents in the steel. Could have complained but because of their function I decided they would get a fair bit of wear and tear anyway.”

Helpful Report

Posted 3 years ago

“Good quality and delivered on time 👍”

Garden Street 4 star review on 1st November 2020

Helpful Report

Posted 3 years ago

“Very happily, the Greenhouse kit arrived well before its expected delivery date, was in good order and optimised packaging. The polycarbonate panels are flimsier than expected but, once fully positioned, will no doubt prove quite as durable as flat sheet panes would be. So far everything has been relatively simple & straightforward to fit, though following the instruction book has been an interesting experience! Altogether, we're delighted with the purchase, and can't wait to finish erecting it, and putting it to use ready for over-wintering our plants.”

Helpful Report

Posted 3 years ago

“19 TORRENS ROAD LONDON E15 4NA 19 torrens road”

Helpful Report

Posted 3 years ago

“Easy to use website , speedy delivery Product as described. Need to devise some way of stopping rain from pooling in the chair seats”

Helpful Report

Posted 3 years ago

“Good quality product which will last for many years. Do recommend the tops are joined together with a brass bolt and timber legs are used to support the weight when both open. Also added a brass bolt at the top of the front door to keep them shut. One leaf had a tendency to open at the top due to a light defection in the timber frame. Ideal for the DIY.”

Helpful Report

Posted 3 years ago

“Very prompt and efficient delivery”

Helpful Report

Posted 3 years ago

“one chair was slightly damage fix it myself... very good service”

Helpful Report

Posted 3 years ago

“Good service. Log store was a bit damaged on arrival but nothing too major.”

Helpful Report

Posted 3 years ago

“Very happy. This was a gift for my friend who loved to braai. This lets her do it in all weathers. It’s was easy to put up with clear instructions. Considering it’s so light we were impressed how sturdy it is. We added lights to really make it special”

Garden Street 4 star review on 8th October 2020

Helpful Report

Posted 3 years ago

“Product really good. Waterproof. Assembly instructions are rubbish, but fairly easy to work out”

Helpful Report

Posted 3 years ago

Garden Street is rated 4.2 based on 7,084 reviews