Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The finished item looks fine (bin store) but we didn’t find it very easy to put together.”

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Posted 4 years ago

“They seem to have a good selection items and at reasonable prices.”

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Posted 4 years ago

“Product ordered was delivered reasonably quickly. Ordering was easy from the web site. Recommended.”

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Posted 4 years ago

“Ordered a chest and wardrobe.Wardrobd arrived promptly but no chest.Emailed to chase it up.Got told there was a delivery delay and so far heard nothing more”

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Posted 4 years ago

“Very pleased with purchase”

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Posted 4 years ago

“First time of using Garden street will do again”

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Posted 4 years ago

“Good quality pleased with product”

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Posted 4 years ago

“Quick and easy online ordering of garden bench. Took about 3 weeks to arrive so was within the expected time frame, although I had no screws or instructions included in the package. An email to Garden Street resolved this and I received a separate package a week or so later. Bench was really easy to put together once I had the screws. It feels very sturdy and solid and looks great 👍”

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Posted 4 years ago

“Happy with the bench,would recommend this product to anyone.delivery was on time.”

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Posted 4 years ago

“Really pleased with the triple bin store and excellent customer service when a part was missing from the delivery, quickly resolved.”

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Posted 4 years ago

“Excellent product, delivery slightly slow but a good service”

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Posted 4 years ago

“Bought a shed off Garden Street. the delivery driver was very polite. I did have part of my shed missing. but called the number on the text message I had and they were very helpful. The missing package was then delivered the next day. In all happy with how polite people were and hiow quick they resolved my missing package.”

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Posted 4 years ago

“Good service the roses are planted, now need to wait”

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Posted 4 years ago

“delivery was prompt and the companion seat is of a good quality. rather difficult to put together as am on my own and there was a short screw missing but an extra long screw which was difficult as i was giving thie as a gift and therefore could not complete properly also the instructions should advise making sure the chairs are 'square' when putting together if not the holes do not match up then it all needs to be readjusted apart from that very good”

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Posted 4 years ago

“honest advice around choice of BBQ and delivery times”

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Posted 4 years ago

“lovely awning, relatively easy to put up. Only issue we had, there were two bolts missing. We contacted the company and they sent some replacements. It just held up the job for a couple of days, which wasn’t a big deal. Glad it’s up in time for summer.”

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Posted 4 years ago

“Mercia summer house , worked out great , many thanks. Regards Dennis”

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Posted 4 years ago

“I am very pleased with my sun house now its up , your floor and roof could do to be made of ply as opposed to the pressed stuff that they are made off, a bit was chipped but i sorted it out , also the frame units glass could do to be fitted with sealer all round to stop them shaking about. apart from that very good for the money. the delivery was excellent, was out today sitting in it with the sun out. Best regards. Dennis De'Athe/ near Melrose/ Roxburghshire .”

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Posted 4 years ago

“Only thing I would say that could be seen as a negative hence 4* no holes were pre drilled . I had a drill so no problem . Also had to treat wood as soon as built (according to paperwork) I had some Ronseal so that was ok . But if I hadn’t of had these things it would have been harder work. Needs 2 to build . Delivered nice and early , the driver was great . Happy so far with product”

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Posted 4 years ago

“Lovely summerhouse looks perfect in my garden. There was a bit of wood broken but soon sorted with a bit of glue.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,488 reviews