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Garden Street Reviews

4.2 Rating 7,868 Reviews
81 %
of reviewers recommend Garden Street
4.2
Based on 7,868 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Garden Street Reviews
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Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Anonymous
Anonymous  // 01/01/2019
“The folding table and chairs were as described and have proved to be ideal for casual use outdoors and easy to store when not in use.”
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Posted 4 years ago
“The arch was delivered promptly and was reasonably easy to install. We had to buy 4 metal posts to sink into the ground and then put the supports into the posts, otherwise there would not be enough headroom within the arch. We would have preferred if the main supports were 6 inches longer so that they could be sunk directly into the ground. This would save an additional £40 in costs and make it quicker and easier to install. However, we're pleased with the overall effect and quality.”
Garden Street 4 star review on 22nd June 2022
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Posted 4 years ago
“Bought garden parasol. Very pleased with item, which was delivered promptly. The wrong cover had been sent, and it took a few calls to get the correct one delivered. They were supposed to send a return label so I could return the wrong one, but none sent - so cover is lying in my garage - bit of a waste really.”
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Posted 4 years ago
“Very good service, delivered on time, have only just managed to get the shed assembled. For the money seems good value. A bit disappointed that the price was dropped again just after I bought it.”
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Posted 4 years ago
“Garden Street provided the tall shed we wanted in the colour required promptly and at a good price”
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Posted 4 years ago
“very pleased with product and the delivery time given”
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Posted 4 years ago
“Arrived quickly”
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Posted 4 years ago
“Good service, well packaged and quality product.”
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Posted 4 years ago
“I have already reviewed the product I bought, so I am assuming this review is for the company that sold it to me i.e. Garden Street.co.uk. Not too sure what to say about them. Everything was positive as far as I can remember ( the order was back in early March, and it is now two months later). I would recommend their service and delivery, I haven;t purchased anything from them since so this review is based on one order which turned out fine.”
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Posted 4 years ago
“Pleased with service and product, but it would have been helpful to know the delivery date - fortunately I was in to receive the item”
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Posted 4 years ago
“I bought a door canopy. The product is excellent and the instructions were very helpful”
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Posted 4 years ago
“Overall a good service. A reasonable price, on time delivery and straight forward to put together. There’s a little gapping around the door, it’s not a tight fit, but it does the job and looks neat in the garden.”
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Posted 4 years ago
“Good product at competitive price delivered very quickly only complaint absolutely no communication from carrier”
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Posted 4 years ago
“Delighted with our garden furniture and delivered well within time advised on receipt. Only problem is communication, we were not advised when it was being delivered. As it was 2 full pallets we were lucky that we were at home when van arrived. Reading other reviews the communication seems to be letting the company down. Such a shame as furniture is excellent quality and competitively priced”
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Posted 4 years ago
“Bought a 3 Bin Tidy Store from Garden St. They called to ensure delivery was on an appropriate day, then delivered as promised. The pack was quite daunting (A LOT of metalwork) but, ultimately, pretty straightforward and it looks to be a quality addition to the darden.”
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Posted 4 years ago
“I bought a picnic bench for my Mum and part of the delivery was missing. I phoned them and I spoke to a very nice lady who immediately understood and arranged the replacement. These things can happen with any delivery and I am very happy with the way they dealt with my problem. The bench is lovely and I do recommend Garden Street:)”
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Posted 4 years ago
“arrived on time on a solid palet base”
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Posted 5 years ago
“Easy to order web site. Very happy with my purchase. Delivery was quick but I was unhappy that the driver did't even knock on the door he just left the awnings on the front lawn”
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Posted 5 years ago
“Deliver of Garden Creation screen planter was very efficiently done. The turnaround time was very quick. Other suppliers were quoting much longer lead times. The items items arrived safely though one corner of the packing was damaged slightly, but the impact on the screen was minimal. The screen is made of pressure treated timber. My only concern was that the upright supporting the battons on the screen was cracked. This is a manufacturers fault, and it would be good to point this out to them. I am enclosing detailed pictures for your attention. Does this qualify for any compensation? Thank you.”
Helpful Report
Posted 5 years ago
“Overall good, but unforeseen delays in the delivery date. I do appreciate that it was due to the shipping container being delayed in transit.”
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Posted 5 years ago
Garden Street is rated 4.2 based on 7,868 reviews