Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,084 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,084 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th May 2024

380

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality good, ordered 8ft x 8ft but it measures 7ft 4" still good but now have a lot of the base showing”

Helpful Report

Posted 3 years ago

“This was my first purchased from Garden Street. In the event, the garden seat that I ordered could not be supplied by the manufacturer, but I was informed immediately by email and my card was refunded promptly. Good customer service which gives me confidence to shop again.”

Helpful Report

Posted 3 years ago

“Good customer service kept me informed of progress of order.”

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Posted 3 years ago

“I ordered the Corona table and chairs was very good in the respect that once they replied it was out of stock offered me if I wanted to wait until it was in stock or have a refund Instead. I opted for the refund and they went through with this very quickly. So happy with the services”

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Posted 3 years ago

“Very happy with the carport value for money”

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Posted 3 years ago

“Pleased with product, looks good”

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Posted 3 years ago

“Arrived in good time and was exactly what I ordered.”

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Posted 3 years ago

“Service was good and delivery was very quick. There were one or two issues with the actual product but nothing that couldn't easily be solved. Staff very helpful and friendly on the phone. Would use the company again.”

Helpful Report

Posted 3 years ago

“Very happy with the wheelbarrow. Some delay in receiving it (so only 4 stars) but this was probably because I ordered in a holiday period. Customer services were excellent and extremely courteous in dealing with my query about the delay”

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Posted 3 years ago

“A well made car port/veranda kit for the price. The twin wall polycarbonate sheeting isn’t tinted as I was expecting. The biggest drawback is the installation manual which is poorly detailed and translated. I found it best to build the entire roof structure first before lifting into place onto the wall plate. With care I was able to buil this kit on my own, using a lashing to keep it secured to the wall plate whilst lifting in place and securing the three legs. Some screws were missing from the kit, but these were quickly sent out by first class post from the supplier once notified. To enhance the look and to reduce glare from south facing sun I applied a tinted film to the underside of the polycarbonate panels before fitting them. As an enthusiastic DIY’r I enjoyed installing this kit, thinking of buying another one as an extension.”

Helpful Report

Posted 3 years ago

“+ Nice quality gate. + Arrived within advertised time frame (12 weeks). - However, was not notified when product was dispatched which resulted in it being delivered and left outside our house as we were away. - Additionally, there were no installation instructions, which would have been helpful!”

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Posted 3 years ago

“Product is excellent, let down only by delivery - left at end of the drive and not even a knock on the door even though we were in.”

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Posted 3 years ago

“Good price and was the first company to contact me during lockdown.”

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Posted 3 years ago

“Pleased with service. Happy with curtains for Gazebo”

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Posted 3 years ago

“Good customer service, had to ring as only one package of the wardrobe arrived but they contacted the company and it arrived next day.”

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Posted 3 years ago

“I am really pleased with my Palram Martinique Gazebo , it’s exactly what I was looking for”

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Posted 3 years ago

“First time I have used this company. Table has been bought as a Christmas present. Delivery has been very good so I have every confidence that the table will be too. Thank you. Moyra Duff.”

Helpful Report

Posted 3 years ago

“I have only given 4 stars as the instructions were rather vague, although all the parts were numbered to make identification simple we managed to fit the front on upside down, easily rectified but annoying. The bookcase is made of good quality real wood and has a nice solid feel to it when assembled. Excellent value for money shame about the instructions.”

Helpful Report

Posted 3 years ago

“Product was just what we wanted and price was very good. Unfortunately it took nearly a month for the product to be shipped from the warehouse, rather than the 14 days initially indicated.”

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Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

Garden Street is rated 4.2 based on 7,084 reviews