Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,648 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered item, got confirmation email, heard nothing back, contacted towards end of delivery date, was told they didn’t have the item in stock and would have to wait till Mid September from the start of August to receive. No notification of this, and assume company would have happily kept my money until they had the stock in. No email from garden street to let me know it wasn’t available. Make sure your warehouse stock matches your website stock would be great.”

Helpful Report

Posted 6 years ago

“Shed delivery changed at last minute, which was annoying as had booked time off work,”

Helpful Report

Posted 6 years ago

“Disappointed with the quality of timber used and finish of the timber. Could be far better and detailed instructions. Decided to use coach screws rather than the screws provided around the seating battens and numerous other strategic areas. Thought it would make the seats, for example sturdier and more stable to sit on. I am a competent DIY'er, but for anyone with less skills, ???? not so sure. Otherwise, very pleased with the arbour and good value for the money”

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Posted 6 years ago

“Good all round shopping experience. Product is of good quality; easy to order; delivered when Garden Street said it would and was really well packaged. Will definitely use Garden Street again.”

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Posted 6 years ago

“Overall very happy with the service”

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Posted 6 years ago

“Bought a wooden playhouse for the grandchildren. Delivery was when stated, and all parts included. Only criticism is that the magnetic door catch isn't strong enough, apart from that I am very pleased with it.”

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Posted 6 years ago

“great service, good product”

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Posted 6 years ago

“Garden Street were awaiting stock of the item I ordered, but despatched as soon as it was back in. No problems cropped up at all whilst shopping with this company. Would buy from again.”

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Posted 6 years ago

“Easy to use website for browsing and purchasing. Liked the quality of products for sale. No problems with delivery - got a call to discuss delivery options to make sure I was available which I thought was considerate. I purchased Rowlinson Screen and Paving Slabs set. Happy with quality and service.”

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Posted 6 years ago

“Delivered within timescale when I ordered. Delivery driver very helpful .”

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Posted 6 years ago

“Excellent quality, husband built it all on his own , looks very smart. Would recommend.”

Garden Street 5 star review on 19th August 2019

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Posted 6 years ago

“Second time have used this company. Just as good as the first.”

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Posted 6 years ago

“"I have just purchased the Palram anthracite 6 x 8 garden shed from Garden street.The shed was the cheapest on the market and great value for the money The staff could not have been more helpful and knowledgeable about the product. It arrived as promised on the correct date and time and was built up in 4 hours. I cannot thank the staff enough for the help they provided and will definitely recommend them to friends and family. I would like to give the company ***** stars. Best Regards Ian G "”

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Posted 6 years ago

“shed not as stronge as photos seem to show,Instruction booklet need more clearer text for people to understand:ie floor needs some sort of seal on joints as mine leaked when the rained came{and is on a concrete base}Also cannot be built near another building due to fixing roof sheets?? Regards Chris Coman.”

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Posted 6 years ago

“I have received an email regarding the review about my order and delivery when I haven’t received my order or had no follow up communication regarding my order.”

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Posted 6 years ago

“Quick delivery, good product, easy to assemble, definitely will use in a future. As surface was uneven had to add additional details”

Garden Street 5 star review on 18th August 2019

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Posted 6 years ago

“Ordered a garden picture which is lovely and arrived quickly. Waiting for another to come back in to stock.”

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Posted 6 years ago

“Excellent all round!”

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Posted 6 years ago

“Very good customer service. Will definately use again.”

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Posted 6 years ago

“I ordered a table with stools as a gift,it was out of stock but as soon as it came in it was delivered,very easy and very quick to arrive considering it was out of stock.very satisfied would recommend.”

Helpful Report

Posted 6 years ago

Garden Street is rated 4.2 based on 7,648 reviews