Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,862 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we paid you in full on the 8th of may it went out of our account on the 10th and we ve waited for a delivery ever since its now ennd of june still no arbour .”

Helpful Report

Posted 5 years ago

“Very pleased with the Rowlinson rectangular planter and lattice which arrived promptly within the delivery time slot quoted. Easy to assemble and looks good.”

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Posted 5 years ago

“Money taken and after nearly 2 wks was informed they did not have the goods. Should not have taken money if no goods. They did refund but will not shop there ever again.”

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Posted 5 years ago

“Brilliant box ! Every was smooth”

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Posted 5 years ago

“You wouldn’t believe it! I have been asked to review the product BEFORE it has been delivered. Now TWO weeks OVERDUE.”

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Posted 5 years ago

“Great product, communication and service”

Garden Street 5 star review on 14th June 2021

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Posted 5 years ago

“Delivery good. No problems. Would use again”

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Posted 5 years ago

“The product ordered is fine, exactly what we wanted, slight issue with advertising 5/10 days delivery when it wasn’t in stock, they did notify me, but still a bit annoying as took 4/5 weeks.”

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Posted 5 years ago

“Not received goods on agreed delivery date and despite many phone calls no revised date, so would like to now cancel, hope this doesn’t become a difficult process as the service so far has been very disappointing”

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Posted 5 years ago

“Perfect item problems with delivery but sorted with a phone call 5***** product and service. We've stained it but comes treated as photo”

Garden Street 5 star review on 13th June 2021

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Posted 5 years ago

“Great product and service”

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Posted 5 years ago

“Really Happy with the product.”

Garden Street 5 star review on 12th June 2021

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Posted 5 years ago

“The item I bought is fine, although some minor manufacturing errors. Main concern was that website gave a 5-10 day delivery slot, but when I emailed I was told it was 14 - 28 day delivery.”

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Posted 5 years ago

“Product came on time and was exactly as described. Great service. Subscribed to emails and now get notifications of other products too.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Product delivered ahead of date expected. Was as described on website. Helpful delivery guy. Would recommend.”

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Posted 5 years ago

“Great service and great quality product”

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Posted 5 years ago

“Garden Arbour great. Delivered as stated and easy enough to put together.”

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Posted 5 years ago

“Hi, can't write a review, not got the goods yet,regards Rob Tate”

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Posted 5 years ago

“Customer service responses are polite so i've given 2 stars in line with the rating that Garden Street ask us to use. However I would prefer to give 1 star. The rest of the service is very poor. Items were in stock at point of ordering with max 28 day delivery time. Ordered early May. Repeated communications and questions, order moved to "dispatched" status but have been told today that the items are not in stock or available due to a stock 'misallocation' and that the delivery timeframe is indefinite. Refund offered which i have taken up. Fundamentally not a good enough service and over a month wasted on our garden project.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,862 reviews