Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,412 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 1st May 2025

404

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spent along time researching the purchase of a cold frame, mostly were much cheaper and made from soft wood (balsa like some said) This was more expensive but made from hardwood and superbly finished. Construction was so straightforward. You get what you pay for! I'd purchased a garden arch last October from the same company and the quality was excellent so to purchase a cold frame from the same company have me confidence that l was about to receive a quality product. Both items arrived within two days. Highly recommend this company.”

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Posted 2 years ago

“Good communication and response to questions relating to product. Delivery was quicker than advised and the driver was very helpful.”

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Posted 2 years ago

“Product had missing parts and was poor quality. Requested a refund but had to chase as no initial response. Eventually asked to dispose of goods and refund issued.”

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Posted 2 years ago

“Fantastic item which is well made and easy to assemble. The delivery was prompt and we are very pleased with the look and size”

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Posted 2 years ago

“Fast delivery at the best price I could find”

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Posted 2 years ago

“Great products from a great company, will be ordering more soon”

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Posted 2 years ago

“Great productvert happy”

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Posted 2 years ago

“Excellent service throughout”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Very professional and helpful staff.”

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Posted 2 years ago

“Great service thanks. Had a small issue with damage during delivery but this was rectified immediately. I would highly recommend Garden Street.”

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Posted 2 years ago

“product was great so was the service”

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Posted 2 years ago

“Reliable delivery; does what it says”

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Posted 2 years ago

“Very happy with this company, my log store was of good quality , well packaged on a pallet and delivered as promised no problems at all, thankyou”

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Posted 2 years ago

“Great price, great communication and delivery people very helpful”

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Posted 2 years ago

“Single wooden chair very good quality but no screws to put it together you would think this would have been noticed When it was packed”

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Posted 2 years ago

“Our log store is really well made from solid treated timber and was pretty straight forward to put together, I did it on my own - we are very pleased and have already recommended Garden Street to one of our neighbours - many thanks Garden Street.”

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Posted 2 years ago

“The design of the roof was flawed as the two centre roof bars did not allow the roof to sit in the correct position.”

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Posted 2 years ago

“Thank you excellent service”

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Posted 2 years ago

“Order was received in very good time and was exactly as described. Competitive price. Very good communication from the delivery driver. I would definitely use you again.”

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Posted 2 years ago

Garden Street is rated 4.2 based on 7,412 reviews