Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,702 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a really nice wooden bin store. Process was really easy and product arrived as quickly as expected. Price was competitive. The courier was fantastic; good communication and so helpful. Went above and beyond to put it in the right place as it was a bit heavy for me to move. Can’t fault the service at all!”

Helpful Report

Posted 1 year ago

“Excellent customer service, very sturdy Lutyens style garden bench. Thanks”

Helpful Report

Posted 1 year ago

“Good product just as advertised, speedy delivery. Definitely recommend”

Helpful Report

Posted 1 year ago

“Fabulous furniture, delivery driver was so helpful and the one time I had a question the response was almost instantaneous. Would definitely use again”

Helpful Report

Posted 1 year ago

“Hopeless firm don't touch them. Delivery after many emails eventually arrived . No answer to communication.”

Helpful Report

Posted 1 year ago

“Found what we wanted at a great price. It was delivered on time and the quality was excellent.”

Helpful Report

Posted 1 year ago

“I bought the 2 seater Churnet Valley ergonomic benches because they where the most robust and strong looking in comparison to other types of benches. Also, the fact they are tanalised, giving them an extra long life, was the main advantage for me. So far I'm very happy with my purchase.”

Garden Street 5 star review on 28th July 2024

Helpful Report

Posted 1 year ago

“Quick delivery and item as described”

Helpful Report

Posted 1 year ago

“The product is great. I love the new table. The downfall was the delivery. There was an email from Garden Street to say it has been passed onto the courier. I had no contact from the courier at all as was expected to be advised of the delivery. When I returned from 4 days away it had arrived. Thankfully a friend was staying at the house so let them in.”

Helpful Report

Posted 1 year ago

““Ask for a Review” popped up in my inbox, wasn’t going to write a review initially as was so disappointed, but seeing as you’ve promoted me I’ll leave a review! Well unfortunately we didn’t get the greenhouse we ordered through Garden Street due to multiple “let downs”. We were promised multiple delivery dates and again and again nothing was delivered. I made contact with the company that make the greenhouse, as Garden Shed appears to be a broker for them and this company were absolutely awful. Firstly told that they had forgotten to load the item so wasn’t delivered and then multiple other dates. In the end after wasting my time and some holidays as I had to be in the property to ensure no issues I decided to cancel. When I cancelled the order Garden street were very apologetic and had said they’d had other cancellations of orders as the supplier was having courier issues. I appreciate the issues businesses sometimes have and also appreciate this isn’t really Garden Streets problem, but if people communicate with customer's in an open and honest manner, they’ll tend to be more understanding. This whole incident was such a shame as the green house did look fantastic and we were totally disappointed by the issue. Hopefully Garden Street will feedback to the greenhouse suppliers as their issues are affecting Garden Streets reputation. Finally can I make this clear that Garden Street were very good from there perspective but my gripe is with the builder.”

Helpful Report

Posted 1 year ago

“Well made,and very easy to assemble.”

Helpful Report

Posted 1 year ago

“Good price, careful delivery. Happy purchase”

Helpful Report

Posted 1 year ago

“Great communication from dispatch. Offered available dates and kept informed along the way. Good company to deal with.”

Helpful Report

Posted 1 year ago

“No instructions - poor quality goods and would only accept a return if I pain for the courier. Would definitely not recommend.”

Helpful Report

Posted 1 year ago

“I ordered a Hartman set of garden furniture a few days ago. It arrived promptly this morning in good condition and was extremely well packed. Assembly was straightforward and I am extremely happy with the quality of the product and also the promptness of delivery. Now enjoying a G&T on my patio (sadly no sun!) Garden Street - Thank you!”

Helpful Report

Posted 1 year ago

“Looking for garden sofa suite. As had garden furniture from Garden Street before, called at the showroom at Crewe. Person was unhelpful and rude - had no time for us and told us to visit the website. Will not be visiting again.”

Helpful Report

Posted 1 year ago

“£35 for delivery?? I was going to buy a small portable BBQ, was pleased with price and delivery, but then discovered delivery charges were £30 (standard) and £35 next day. So I’ve decided to go with another retailer. But unpleasant surprises like this are why people buy from Amazon.”

Helpful Report

Posted 1 year ago

“Haven’t heard a word about my delivery and it’s been over the 7 working days was promised to hear back but tone silent. Feel like they’ve just took my money and ran”

Helpful Report

Posted 1 year ago

“Great price when compared to other outlets and quick delivery. Highly recommended.”

Helpful Report

Posted 1 year ago

“Quick delivery, products were safely packed to prevent damage and product was of the expected high quality.”

Helpful Report

Posted 1 year ago

Garden Street is rated 4.2 based on 7,702 reviews