Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,868 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,868 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication during purchase, delivery timescale as expected and item is excellent, exceeded expectation.”

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Posted 7 years ago

“Unfortunately the item ordered was far too large”

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Posted 7 years ago

“From start to finish, from placing the order on your website to delivery the service was excellent. Great communication and the unit fits perfectly and looks great in our hallway. Saved £56 on this unit compared to other retailers. Was worried the service wouldn't stack up but couldn't have been more wrong. First class.”

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Posted 7 years ago

“The ordering process was quick and easy online. The price was good and we knew delivery would be fairly swift. It stated that a courier company would contact me to arrange a delivery date. In fact I came home one day to find it had arrived and been dumped on the drive. Not ideal! The gazebo looks great but we did need to get the manufacturer to supply some additional pieces. We had some incorrect pieces in the package. But overall we are pleased with our purchase.”

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Posted 7 years ago

“Very satisfied with my garden chairs. Customer service extremely helpful and delivery prompt. I would thoroughly recommend Garden Sreet.”

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Posted 7 years ago

“Can't write a review as I haven't received my order yet. Ordered on the 3rd April”

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Posted 7 years ago

“Yes would use agian”

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Posted 7 years ago

“ordered Thursday 4th April, promised delivery following Tuesday 9th April, delivery failed to materialise. Next delivery date 3weeks later 29th April. all with no discussion or choice so I cancelled the order.”

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Posted 7 years ago

“Ordered fencing, lots of nails missing, had to bang the nails in as they weren't in properly, gaps in the panelling where they shouldn't be, ok but wouldn't buy again. Delivery chap nice but late and didn't contact me until 45 mins after the delivery time.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Can't review as have not received the item yet”

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Posted 7 years ago

“I had previously ordered the same item from another retailer only to be told that it was not in stock and would not be stocked again. I had to pre-order from you as indeed the manufacturer was not stocking it at the time, but you knew that they WOULD have stocks soon. The ordering process with you was efficient, and I payed a bit less that I had originally been going to.”

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Posted 7 years ago

“Everything was there simple instructions no problems”

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Posted 7 years ago

“Good price,very good delivery time,in all first class service”

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Posted 7 years ago

“Easy to order & very fast delivery. Unfortunately my garden mirror arrived smashed but soon sorted out via the live chat & a photo sent & a replacement was received very quickly.”

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Posted 7 years ago

“Gates are good and as advertised. Delivery was the issue. No delivery date confirmed. On day 6 or the advertised 4-7 days I emailed to check as hadn't heard. Email received just stated delivery company would be in touch. Nothing ever received. On day 7 the gate were delivered to my elderly neighbour as we were not aware. Driver was not very polite as he had also tried to deliver the day before. If I had of been notified as confirmed someone would have been in. I did not heard anything from the deliver people or customer services to see if anything had been delivered and all okay. Product good but customer service not so good.”

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Posted 7 years ago

“Great customer service good product”

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Posted 7 years ago

“Quick response to online queries. Ordered & delivered promptly, helpful,polite driver. The gazebo looks lovely, the only ‘gripe’ is the floor has gaps between the boards which means having to purchase outdoor rug.”

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Posted 7 years ago

“nice to buy shelves in units of four”

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Posted 7 years ago

“One of the three wooden planters I ordered was broken. The product I ordered was extremely poor quality, considering the price I paid. However, Garden Street, did resolve the problem of a replacement promptly.”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,868 reviews