Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,720 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived as intended within a reasonable amount of time. Instructions could be better but I managed to assemble without a fuss. The product itself looks great once assembled. Our neighbours have commented already. Not sure how strong it is against the environment and usage but it doesn't look very sturdy. Still, for the price and practicality, I am very satisfied.”

Helpful Report

Posted 7 years ago

“Very pleased with the overall service received on my order for Palram Martinique 5000 Gazebo and matching curtains. Order was delivered a week later, which was earlier than expected. Had a minor issue on the curtains with no extension pack included, which was satisfactorily resolved. Would definitely recommend Garden Street.”

Helpful Report

Posted 7 years ago

“Delivery was good, customer service was good, kept me up to date with the progress of my purchase. Product was excellent”

Garden Street 5 star review on 18th March 2019

Helpful Report

Posted 7 years ago

“Great product, very good quality; look fabulous in my living room. Putting it together was easy but you definitely need 2 people. Delivery was quick. Very pleased, will buy from the company again.”

Helpful Report

Posted 7 years ago

“I'm not sure whether it's my fault of yours but I ordered and paid for the bike storage before learning about the 2-4 week delivery date. I'm writing this review as I've been emailed asking me to, but the storage still isn't here. I think that's says it all... 4 weeks is totally unacceptable to deliver something, you obviously don't hold stock. This makes you a middle man taking a nice chunk of this sale for profit... As I say, still haven't received the item so can't review it.. I'm sure it's lovely, it cost enough!! 4 weeks delivery is NOT acceptable in 2019. Make it clearer on the website that this is the case. If I'd have known you would not have got my custom”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for your review. All Trimetals items are made to order, so stock isn't held for these products. We advertise on the product page of the item that it has a lead time of approximately 14-28 working days. Once ready for dispatch you shall be contacted directly in order to schedule your delivery date. If in the meantime you do have any questions or queries please feel free to contact us. Kind Regards. GardenStreet

Posted 7 years ago

“The gate that we bought was really good quality and we are extremely happy with it, However, there was no phone call to arrange delivery so the first time no one was in so the man had to come a second time of my arranging. He said that he often had to deliver an item twice due to the lack of arrangements.”

Helpful Report

Posted 7 years ago

“Good customer service, Had a chip on the BBQ rack warmer and they happily sent me a replacement.”

Helpful Report

Posted 7 years ago

“Order arrived well packaged and on time. Easy to order online and item as described”

Helpful Report

Posted 7 years ago

“Well organised company. Helpful employees.”

Helpful Report

Posted 7 years ago

“Very pleased with the way the order was delivered ,very good service and happy with the price and quality of the furniture”

Helpful Report

Posted 7 years ago

“Great service, quick delivery, great product, would definitely recommend”

Helpful Report

Posted 7 years ago

“Helped to order a bespoke garden railing - Thanks Natalie!”

Helpful Report

Posted 7 years ago

“Easy ordering from the website and very quick delivery, not assembled the swing/ hammock yet due to bad weather but looks good quality. Pleased with initial inspection.”

Helpful Report

Posted 7 years ago

“Quality product for a reasonable price”

Helpful Report

Posted 7 years ago

“Ordered a wheelbarrow, got an order confirmation email and then nothing for 8 days. Phoned twice, was told a couple delivery dates, no email from the dispatch, nothing. Was told that if it didn’t arrive on those two dates I could get a refund. Needless to say, it didn’t arrive and so called after the weekend to get my refund. I think the service was appalling and I certainly wouldn’t order from Garden Street again.”

Helpful Report

Posted 7 years ago

“Ordered 2 wheel bull barrow, still not recurved after 2w. Upon chasing company could only tell me the item should have been comming direct from supplier, when they called me back they advised it had been dispatched (couldn’t say when) but has been lost A replacement was offered but I requested a refund”

Helpful Report

Posted 7 years ago

“When there was a problem they listened and sorted it out.”

Helpful Report

Posted 7 years ago

“great company”

Helpful Report

Posted 7 years ago

“Prompt delivery,item as described and no surcharge for delivery to a Scottish postcode, so cheaper than buying this Agriframes item from the manufacturer. Courier left parcel propped against front door which was not ideal but we found it quickly so no harm done.”

Helpful Report

Posted 7 years ago

“We're very pleased, not only with the service vut also the speedy delivery service we received from Garden Street. The quality of the wooden arch we recently bought from there is excellent and will definitely buy products from them in future.”

Helpful Report

Posted 7 years ago

Garden Street is rated 4.2 based on 7,720 reviews