Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,643 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just finished our 3x3 grey patio over and it looks the bee knees. So simple to put together. In fact we spent over 1.5 hours just drilling the holes. Our house has very tough bricks it seem.”

Garden Street 5 star review on 9th March 2020

Helpful Report

Posted 6 years ago

Hi Fraser, It looks fantastic assembled, thank you for sharing this image with us! If you have any queries in the future please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“Bought Palram Harmony Greenhouse, staging bundle, Automated vent arm and Anchoring kit/ Green Street by far the best prices, great range of accessories and delivery was brilliant- ordered at the weekend was delivered Tuesday- website so easy to navigate and the can’t fault anything. Garden street will be my go to site from now on”

Helpful Report

Posted 6 years ago

Hello, Thank you for your five star review! It is always great to hear feedback such as this, and our thanks for sending in an image of the item assembled. Happy growing over the spring and summer! Kind Regards, GardenStreet

Posted 6 years ago

“Amazing communications and very helpful”

Helpful Report

Posted 6 years ago

“Was delighted to find this furniture at such a good price. Went for the brown and love the interwoven tones. Quality of cushions look great but due to rubbish weather haven’t had chance to try them. All the furniture was well packaged and delivery timings were accurate and helpful. One small point is the furniture is very light and in these winds it’s blowing off the decking! Roll on summer.....”

Garden Street 5 star review on 28th February 2020

Helpful Report

Posted 6 years ago

Hello, Thank you for your review and image! The set looks right at home on your decking, and hope you enjoy many hours using it! Not long now until the summer is here! Any questions in the future please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“This company were probably the best company I've ever ordered from. My order was fulfilled quickly and I was kept informed at every stage until the moment of delivery. I had a query late on Friday night and didn't expect a reply until Monday but they got straight back to me within the hour,. I can highly recommend this company and I'll return every time for my gardening needs !”

Helpful Report

Posted 6 years ago

Hi Carol, Thank you for 5 star review! We are really pleased to hear your feedback, and we have passed this on to the member of staff who assisted you. If you ever have any queries regarding any of our items in the future please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“"Did what it said on the tin !" Easy to order the product, delivery on the day and time advised by the courier, unlike larger multi-nationals!!”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review! We are pleased to hear of your experience purchasing through us! If you ever have any questions please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“It took 2 young men 5 hours to erect! Very complicated instructions, but it looks good now it’s finished.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. We have passed on your feedback regarding this item to the manufacturers so that they can review the assembly instructions. We are glad to hear that you like the finished assembled item! If you have any questions or queries please feel free to contact us. Kind Regards. GardenStreet

Posted 6 years ago

“I would love to say we are enjoying our purchase, but still have not received our order. Sale have said they are checking with your couriers (that was last week) but still have not heard anything yet. How long does it take for the couriers to track their deliveries. Look forward to a update for our order soon.”

Helpful Report

Posted 6 years ago

Hi David, Thank you for your review. Unfortunately the carriers for this item have let us down, however we are looking to resolve this order for you as promptly as possible. Our apologies for the inconvenience caused, and we shall be back in touch shortly. Kind Regards, GardenStreet

Posted 6 years ago

“Pretty good overall... item was easy to order and arrived as planned.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. We are pleased to hear that your item was delivered in a timely manner. If we can help with any future purchase please don't hesitate to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“Very efficient, shed arrived within a few days, much quicker than expected.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your 5 star review! We are pleased to hear your shed arrived promptly! If you have any questions please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“Garden Street order saved some cash on the price of an Asgard bike store. An excellent product, easy to assemble on my own. Delivery was however very poor arrived two months from order date. Knot a helpful driver either. He dropped some parts off the lorry.”

Helpful Report

Posted 6 years ago

Hi Bernie, Thank you for your review. We are glad you like the product and found it easy to assemble. We can see your order was placed at the end of November. We advertise the Asgard items as having a 28 working days lead time, as all the Asgard items have to be made to order. Due to Christmas and New Year this would have unfortunately slightly delayed the delivery. We've ensured your feedback regarding the driver has been passed on. Our apologies for the inconvenience caused. If you have any questions or queries please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“Instructions not good. Could have done with two down bolts instead as one. Otherwise the gates look good.”

Helpful Report

Posted 6 years ago

“Ordering process was easy and product arrived within a few days but I had no notification as to when it was arriving and as I was out at the time it was left by the front door. It meant I wasnt worrying about waiting in for a delivery but it would be better to have been notified. Very happy with the picnic bench and would use company again and recommend, with the proviso about delivery being unpredictable.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. We are going to pass this onto the carriers, as you should have been notified. However we're pleased to hear that you like your delivered item. If you have any questions in the future please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“Order was handled very efficiently but I was surprised to receive it promptly without the customary notification that it had been despatched. In consequence a neighbour took charge of a very large parcel.”

Helpful Report

Posted 6 years ago

“Very happy with the service and easy to deal with. Excellent web site. Product was as advertised and I was really pleased with it. My only criticism would be for more notice on delivery time. Would use again and highly recommend”

Helpful Report

Posted 6 years ago

“Very surprised only one person delivered the summer house and requested help if possible. I am elderly and recovering from a major operation and luckily my granddaughter was here to assist. Also no protection on the wood so immediately had to get another member of my family to go and buy a strong cover to protect it until it is erected. The email said it would have a protection on the wood. Very misleading.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. We have passed on your feedback regarding the delivery of your item, to try and prevent this from happening again. Our apologies for this. The summerhouse is provided with a dip treated finish, however this does require further treatment to protect the timber. If you have any questions please feel free to contact our customer service team. Kind Regards, GardenStreet

Posted 6 years ago

“Shopping online with Garden Street couldn't be easier, great products, user friendly Web site, prompt and efficient delivery and very helpful staff when ordering by telephone.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review! We are pleased to hear about your shopping experience, and should you have any questions in the future please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

“Very good service. Kept informed by text regarding delivery time.Had text on morning of delivery to say slot had been altered to an earlier time. Very happy with all aspects from ordering to reciept.”

Helpful Report

Posted 6 years ago

“Excellent service. Would happily recommend to a friend.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your 5 star review! We are happy to hear you would recommend us! If you ever have any queries regarding our products please feel free to contact us. Kind Regards. GardenStreet

Posted 6 years ago

“Really pleased with the triple wheelie bin store. Rather than rushing to construct, I took time to give all the panels a coat of paint before putting it together, in order to help prolong its life. To prevent the bottom edges of the panels from sitting in water after rainfall, I fitted 6mm thick UPVC profile strips (45mm wide). Now all I have to do is give the exterior another coat of paint when the weather gets warmer.”

Helpful Report

Posted 6 years ago

Hi Barry, Thank you for your review! We are pleased you like your delivered Triple Bin Store, and we like how you went about treating the product! If you have any questions or queries in the future please feel free to contact us. Kind Regards, GardenStreet

Posted 6 years ago

Garden Street is rated 4.2 based on 7,643 reviews