Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,629 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product..fast delivery..no problems”

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Posted 5 years ago

“Very good, service, they answered all my questions. Excellent communication & prompt delivery.”

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Posted 5 years ago

“Two pieces broken but phoned and spoke to a very helpful and apologetic person who helped arrange replacement parts to be sent - very happy with the service”

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Posted 5 years ago

“All delivered in good condition, so very pleased. But think I would buy bigger plants next time.”

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Posted 5 years ago

“Great that not having my men at hand in time to help offload from the lorry, the driver managed to do most of it himself.. Extremely punctual also given the estimated hours beforehand. I wish all companies have courteous staff like this particular gent, especially when dealing with my age group OAP....Good Luck to you all and many, many thanks. Will post pictures when my shed is up and running...may take me a while...”

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Posted 5 years ago

“Great product. Thanks”

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Posted 5 years ago

“one chair was slightly damage fix it myself... very good service”

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Posted 5 years ago

“5 star. On time and thoughtfully delivered.”

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Posted 5 years ago

“Very pleased with goods and service”

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Posted 5 years ago

“Efficient delivery, good quality and easy to assemble. Would recommend .”

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Posted 5 years ago

“Despite having to return one item due to damage we were very pleased with the prompt helpful customer service would happily recommend them and deal with this company again.”

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Posted 5 years ago

“Over all great service. Fantastic item, had to wait few weeks for it to be delivered but it was worth the wait, really happy with the product and very competitive price!”

Garden Street 5 star review on 12th October 2020

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Posted 5 years ago

“Garden St., service is nil existence, all on-line, so a survey is a joke. missing parts with product..... eg. 2 slats of the base pieces (should be 4). instructions are a joke. I also bought a mini greenhouse a few weeks back and some wood split.... just poor, these things were not cheep....., your website has an aura you are the best, far from it. shambles, I won't order from you again. John John Burns Professor of Management & Accountancy University of Exeter Business School”

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Posted 5 years ago

“Excellent service from Garden Street, quick delivery and product was as described”

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Posted 5 years ago

“Arbour looks very nice but disappointed with two big cracks in the wood which had to be filled with wood filler.”

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Posted 5 years ago

“Prompt delivery Good product, but had to redo one part as wood had split and screws too short for the base. Now built and amended, happy with product.”

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Posted 5 years ago

“Quality of product is good and the price is lower than other brands. Suggested for a garden furniture”

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Posted 5 years ago

“How the hell can I write a review of something that is on back order and I haven't received yet??? I'll tell you one thing that is really annoying, and that's the fact that I'm constantly asked to review something when they know that they haven't actually sent the item out yet. I hope you can tell that this isn't the first time this has happened with Garden Street! Please stop it.”

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Posted 5 years ago

“I haven’t received my purchase yet so how can I make a review.”

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Posted 5 years ago

“Ask me again when I've received my order.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,629 reviews