Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“item was faulty but they sorted it efficiently and we were pleased with the end result”

Helpful Report

Posted 1 month ago

“Very Good, always kept up to date and good quality wood. Would happily use this company again, would defiantly recommend to my friends.”

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Posted 1 month ago

“Bought a table and chairs for the garden, very good price and order was delivered on time with a very pleasant delivery driver.”

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Posted 1 month ago

“Quick delivery & good quality for an excellent price. Very happy customer”

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Posted 1 month ago

“Ordered Saturday, delivered on Wednesday, clear communication and a great delivery guy ... well done Garden Street and DB Freelance 👏 Thankyou for a 5 star service from beginning to end.”

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Posted 1 month ago

“Cover for garden sofa. Competitive price, good communication and prompt delivery. Would shop with them again.”

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Posted 1 month ago

“Paid extra for next day - received nothing . Logged onto site and the item has not even been picked. Slightly concerned that they have a little bit of a sketchy reputation for refunds and returns . I won't use again.”

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Posted 1 month ago

“Great prices and updated delivery so well informed all the way through”

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Posted 1 month ago

“The garden swing seat arrived in ten days and was reasonably easy to assemble. Good sturdy construction and good value. And a good base for two pre existing climbing roses!”

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Posted 1 month ago

“Great service, quick delivery and a great price. Would not hesitate to buy from here again.”

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Posted 1 month ago

“Lovely little bistro set. Pre-ordered as wasn’t in stock. Arrived a couple of weeks later. Good delivery communication. Vey happy with purchase”

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Posted 1 month ago

“Great product and fast delivery.”

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Posted 1 month ago

“good price and fast delivery”

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Posted 1 month ago

“Bought the Rowlinson willington 1.5 bench great item prompt delivery”

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Posted 1 month ago

“I am very impressed with the service Green Street has given me. I purchased a Hartman parasol base which I am also very pleased with. Thank you very much will order from you again. Highly recommend.”

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Posted 1 month ago

“Good website. Easy to find what I wanted at a good price. Delivery was very good.”

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Posted 1 month ago

“Received the Gazebo and it is superb and had excellent service”

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Posted 1 month ago

“Very helpful and polite”

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Posted 1 month ago

“I have ordered an item last month and apparently 1/2 delivery. I have chased numerous times to be told we had forgotten your email address to reply. I am still waiting and now unable to get a timely response - bad customer experience”

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Posted 1 month ago

“I got a deformed product, but Garden Street responded quickly and sent me a new replacement, without much hassle.”

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Posted 1 month ago

Garden Street is rated 4.2 based on 7,488 reviews