Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,587 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 12th October 2025

415

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just recently ordered from this site and found the service from start to finish excellent”

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Posted 3 months ago

“Excellent communication from odering through to delivery.”

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Posted 3 months ago

“Really poor communication I had to chase on numerous occasions for initial delivery despite being told their courier would contact me to arrange. When one chair was damaged I had to chase numerous times to get a replacement of the damaged item. We have had 2 failed attempts at obtaining a replacement - they sent the wrong chair then just an arm cap!? It was only resolved when I contacted the manufacturer who were really helpful and resolved my issue. The whole saga took over a month, to add further insult I now note the set has been significantly discounted 😂”

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Posted 3 months ago

“This bistro set is excellent. Well made, lovely design, comfortable cushions and sturdy. It is just a shame that the words TEMPERED GLASS are right in the middle of the table top.”

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Posted 3 months ago

“Purchased online a Hartman Almalfi Bistro set, before i made the purchase i did a live chat on the site as i had a few questions regarding delivery which were answsered all very proffesionally and very polite. I was kept well informed on the delivery date and the progress. Definately use Garden Street again.”

Garden Street 5 star review on 10th July 2025

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Posted 3 months ago

“Rubbish! Curt communicaton. Take it or leave it attitude. Wouldn't recommend :(”

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Posted 3 months ago

“Very disappointing service. Advertising free delivery to mainland UK however a cost implication if you live in the North of Scotland! Poor show again!”

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Posted 3 months ago

“Very please with the service both by Garden Street Comany, who kept in touch with me during time from order to delivery, and DX who delivered the product on the date and time quoted! I would recommend this Comany and service to who requires it. I would endorese my comments as part of any servey reqired Thank you Garden Street”

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Posted 3 months ago

“Quick convenient delivery, product as advertised”

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Posted 3 months ago

“The delivery came on time. Fitted together well with a couple of guys. Looks great”

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Posted 3 months ago

“Great table & chairs, quick delivery. Would definitely recommend, good price.”

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Posted 3 months ago

“Great quality easy to assemble. Good value for money”

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Posted 3 months ago

“Product arrived very quickly. Good communication throughout the sale. Well done .”

Garden Street 5 star review on 9th July 2025

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Posted 3 months ago

“Very good product, delivered on time, many thanks”

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Posted 3 months ago

“Cover arrived within 3 days but not sure it is what I ordered . It is much bigger than the furniture despite saying it is the cover for the LG 6 seater furniture set. Very heavy, gathers water and is not easily secured. The excess material and venting allows the wind to get underneath and blow things about. Not secure - feel like I wasted £98.”

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Posted 3 months ago

“Great product just what I've been looking for, delivered on time and much better price than othe suppliers”

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Posted 3 months ago

“Product delivered on time. well packed and secure. Good quality, well engineered with clear and concise fitting instructions. All complying with advertised information. Now used for 3 weeks and very pleased.”

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Posted 3 months ago

“Amazing service, we are very complicated to deliver to as live on an island and it went perfectly. Have already been recommending you to our friends and customers.”

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Posted 3 months ago

“Not great. Item arrived damaged.”

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Posted 3 months ago

“The pergola is very poor quality. The instructions were almost impossible to understand. One of the slats in the seat is broken! There are other defects that I haven’t the time to list.”

Helpful Report

Posted 3 months ago

Garden Street is rated 4.2 based on 7,587 reviews