Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,781 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd June 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A refund was made to me by mistake. As soon as I got the email notification I contacted the company and expected this to be voided. It’s taken three emails and now a phone call. But despite the time I’ve had to put in to reverse their mistake not even a gesture of good will made! Not good customer relations.”

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Posted 1 month ago

“Very good service and prompt delivery. Well packaged and very good condition, so pleased with my purchase.”

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Posted 1 month ago

“Delighted with the quality of the garden bench, and a lower price than other sellers. Quick delivery and very well packed. Thank you! Only quibble - it would have been good to receive an email telling me when it was on its way to me.”

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Posted 1 month ago

“Really well designed product. I have made quite a few kits and usually the wood is warped have to make adjustments to make it fit or you find extra parts or some missing. This kit was the best I have come across as everything was well measured, cut exactly and fitted just right. The instructions were really clear and easy to follow. Very happy with the product as I also painted it as below.”

Garden Street 5 star review on 13th May 2026

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Posted 1 month ago

“Excellent service, easy ordering and quick delivery”

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Posted 1 month ago

“Pleased with product but carrier not given full address so problem with delivery - sorted but unnecessary”

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Posted 1 month ago

“Not the best experience”

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Posted 1 month ago

“Really pleased with the garden furniture the wrong table arrived but the problem was soon rectified another table was dispatched so it all worked out without any fuss so cannot fault the company”

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Posted 1 month ago

“Received goods in good time. Arrived well packed. There was a problem with a piece of the bench. A new replcement was sent out very quickly. My one criticism is with the delivery. We received no pre information about either delivery. Both items were delivered without any information from the delivery courier and just turned up on the door step. The courier needs to get a grip on dealing with customers. From the reviews this seems to be a recouring theme.”

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Posted 1 month ago

“Product not the issue. Delivery service was dangerous and must go against manual handling/H&S guidelines. The driver arrived out of the blue at 6pm 2 days before the delivery date. He expected my husband to help him manhandle a boxed 4 seater patio set out of the van and onto our driveway. When we unpacked the set we saw clear instructions on the box for minimum of 4 persons to carry the box. The weight of the box was 82Kg. Very poor show and potentially dangerous to delivery driver and customer. Garden Street did not seem bothered when I emailed to complain.”

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Posted 1 month ago

“Very good service. Ordered Bramblecrest oval table cover. Received on time. Competitive pricing. Would use again.”

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Posted 1 month ago

“Ordered a palram canopy arrived very quickly great price fantastic service would highly recommend garden street .”

Garden Street 5 star review on 11th May 2026

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Posted 1 month ago

“First class service and speedy delivery. Bramblecrest garden furniture cover received in perfect condition and packaged extremely well. Price extremely competitive and at time of purchase, cheapest on the internet. Look forward to purchasing again from you in the near future.”

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Posted 1 month ago

“I bought an "Outsunny" fruit cage. Very happy with it and hope to get my own Gooseberries this year. Last year the bird life got most of them!”

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Posted 1 month ago

“Ordered a Kettler Tudor Companion Set and had no issues whatsoever with the standard of service and delivery. Item was easy to assemble and good quality. I’m looking forward to sitting in my reclining chair when the temperature warms up a bit more!”

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Posted 1 month ago

“Bike shed is exactly what it looked like on the website. Strong and robust. The delivery was unclear. I heard nothing and then after 2 weeks, an email telling me it would be delivered by 24 hour service. It actually arrived 2 days later. I could have been away. No one checked.”

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Posted 1 month ago

“Good advice at point of sale when we visited the store in Crewe. The product when delivered was just what wanted. Thank you.”

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Posted 1 month ago

“Excellent service , communication and product”

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Posted 1 month ago

“Fabulous products. Great value. Excellent customer service”

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Posted 1 month ago

“Excellent price and really pleased with product received . Soon recovered from transport and looks great. Slightly disappointed with delivery company who claimed to have tried to deliver and no one in which was not the case but that is not fault of Garden Street. It was delivered the following day”

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Posted 1 month ago

Garden Street is rated 4.2 based on 7,781 reviews