Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very pleased with the customer service would most definitely recommend this company from start to finish Of purchase we were kept informed with the ptogress of our order and thrilled with our Bramblcrest Bistro Set.”

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Posted 3 weeks ago

“Excellent service ordered my goods over the telephone.”

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Posted 3 weeks ago

“Excellent product offerings at competitive pricing. Good dispatch times. Delivery via third party who need to be managed to ensure timely delivery.”

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Posted 4 weeks ago

“Easy to order. Communication very good. Lovely quality chairs. Would recommend”

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Posted 4 weeks ago

“Bought a garden sofa for £800,when it arrived one of the feet was broken on a chair. Took 3 weeks to send a new chair as I refused to have it repaired”

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Posted 4 weeks ago

“Driver came all the way from Shropshire to Somerset in the torrential rain but was courteous and friendly. Seamless transaction and item as described. Thanks”

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Posted 1 month ago

“Very helpful customer service when ordering and efficient delivery.”

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Posted 1 month ago

“Was kept informed of progress of order and delivery details, with delivery driver telephoning to confirm delivery time on day. Happy with all aspects of order and have now placed a further order with Garden Street.”

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Posted 1 month ago

“Product excellent. Seller highly recommended”

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Posted 1 month ago

“Love my table. The instructions on putting it together were basic to say the least but we figured it out eventually! The table is solid, well made and very heavy!”

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Posted 1 month ago

“Excellent product and delivery. Would use again”

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Posted 1 month ago

“Very expensive for what it was The measurements are external do the interior is very small Didn’t come with fixings hinges etc they forgot to send it Very cheap wood and bright orange colour Wouldn’t recommend They got my name and my email address wrong too had to chase them for confirmation email”

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Posted 1 month ago

“Great item and fast and informative delivery. My bbq area is now complete.”

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Posted 1 month ago

“As a repeat customer I would normally recommend but on this occasion the delivery was late blamed on the supplier. The supplier then delivered part of the order which I had to sort out the error. It was all resolved but it would make me think twice about ordering again. Such a shame as the products received are of excellent quality”

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Posted 1 month ago

“Took my order but then cancelled stating that the goods could not be ordered on their own (in which case why were they advertised?”

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Posted 1 month ago

“Placed an order for the Keter BBQ table. Great service, arrived quickly. Would definitely use Garden Street again.”

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Posted 1 month ago

“I received my bench . Well packed . Am very pleased with it .”

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Posted 1 month ago

“Great patio set ticks all the boxes”

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Posted 1 month ago

“very efficient service and with very good customer service.”

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Posted 1 month ago

“Great customer service. Replaced damaged product immediately.”

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Posted 1 month ago

Garden Street is rated 4.2 based on 7,488 reviews