Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,868 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,868 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for this item! I ordered it on the 20th April and it’s not due for delivery until 17th May! Nearly 4 weeks to deliver a cushion box? This was not disclosed at the time of ordering.”

Helpful Report

Posted 7 years ago

“Ordered a shed from the site over other competitors due to the advertised ‘3-7 day delivery’. I placed my order on 24th April and I still have not received the product. Currently scheduled for 29th May - over a month later. Manufacturer suggests this retailer should not be displaying 3-7 days as a estimate. Hassle, stress and cheaper prices elsewhere that probably have more accurate delivery estimates. Cannot answer how the item was delivered or if damaged as yet to receive it.”

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Posted 7 years ago

“Perfect from start to finish, delivered on time good quality grass.”

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Posted 7 years ago

“Not notified bench was not in stock. still waiting for delivery!”

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Posted 7 years ago

“Totally happy with the planters I bought from Garden Street. Good quality and they look stunning. Thank you.”

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Posted 7 years ago

“very pleased with the purchase, reasonably priced, well to be fair the cheapest price on the web, genium item, fast delivery and well packaged, very happy”

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Posted 7 years ago

“Despite being listed in stock, goods did not arrive and when I called to enquire about the delivery I was advised some items were out of stock, others would be delivered within a few days. Two weeks later I have still not received any of my order.”

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Posted 7 years ago

“I ordered our lean too greenhouse on Sunday May bank holiday . The order was acknowledged on the Tuesday. On the Thursday it was still acknowledged as awaiting dispatch. So after a quick phone call to a really polite chap at about 10 I was told he would contact the carriers and they would give me a call with a day for delivery . He said it would probably arrive the next day or early the following week. I was very surprised to see it arrive two hours later ( that's what you call quick ) with no phone call. It was damaged , but being handy was easily repaired. We are delighted with the product at a reasonable price . I would have given 4 Stars but for the lack of information regarding delivery. Oh and the order acknowledgment still says awaiting dispatch ! Does that mean I'm getting another lol?”

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Posted 7 years ago

“Very quick and efficient service.”

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Posted 7 years ago

“Would love to write a review but product not with me yet Lead time really bad in this day of age”

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Posted 7 years ago

“My shopping has never arrived from you.I turned for a refund.”

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Posted 7 years ago

“Good clear information, sales and service. They did, however, misinform me, before I made my purchase, that the pergola would include fixing bolts - what the item included was fixing 'pins' for pinning down into grass. A small issue, but nonetheless a tad disappointing. Did not receive the promised message saying when the delivery was due. Otherwise great service and product”

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Posted 7 years ago

“Easy to follow web site, simple to order. Product arrived on time. Very pleased with the product”

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Posted 7 years ago

“Palram 6x8 skylight shed. Excellent service and delivery. Took virtually a full day to assemble but look a great when completed.”

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Posted 7 years ago

“Item was unfortunately delivered damaged. I had emails regarding replacement of the damaged part, asking me to provide a part number (not sure why I had to do this) but ten days later I still do not have a replacement and my latest email chasing has not received a reply.”

Helpful Report

Posted 7 years ago

“Promised delivery within 10 working days, three weeks on still nothing. Promised to call me back twice, nothing! Not happy as they have got my £900”

Helpful Report

Posted 7 years ago

“Purchased the LG Milan 4 seater Dining Set, quality and comfort excellent BUT poor delivery service, was let down twice on scheduled delivery dates, hence only 4 stars.”

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Posted 7 years ago

“Delivery was quick and items were good”

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Posted 7 years ago

“Very pleased with product. Easy to order and delivered very quick”

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Posted 7 years ago

“Terrible service item broken in a number of different places and still awaiting for the replacement parts, shocking”

Helpful Report

Posted 7 years ago

Garden Street is rated 4.2 based on 7,868 reviews