Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garden Street were very good and had stock when others did not. I bought a Palgram greenhouse which is good apart from a window issue, seems to fly off even in low wind”

Helpful Report

Posted 4 years ago

“Ordered 2 packs of wooden log rolls, (4 log rolls in total)really happy with quality. Needed to order 1 more pack (2 rolls)it worked out a lot more expensive per pack which was annoying, however delivery was free. During Covid we expected deliveries to be slow, the first one was but the second was really fast. Would buy from Garden Street again.”

Helpful Report

Posted 4 years ago

“Service acceptable & pleasant”

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Posted 4 years ago

“Pleased with purchase. Arrived quite quickly. Only problem was, leg broken on one of the chairs, but after a phone call to Customer Services (spoke with an extremely helpful lady) this was replaced and sent to me very promptly Angela London”

Helpful Report

Posted 4 years ago

“Attractive to look at. Would have liked it a little more waterproof for storage. Fitting with instructions not as easy for someone not familiar with diy as some bits needed tweets to fit . Having said that Avery nice item for the money.”

Helpful Report

Posted 4 years ago

“Overall pleased”

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Posted 4 years ago

“We ordered a sapphire apex metal shed on 23 April and it was shown as in stock. However, we didnt receive it until 25 July 2020. We couldnt speak to anybody so had to rely on emails. They always replied to us but we had to chase. The shed was offered at a great price and is supplied by another company. Garden Street always offered to let us cancel and have a refund because of the delay. These sheds are really popular and are imported hence the delay. We are in difficult times and although it took a long time to arrive the product is excellent. A very detailed manual is provided to help installation.”

Helpful Report

Posted 4 years ago

“a good firm reliable to deal with on time deliveries. Aholcroft”

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Posted 4 years ago

“Ordered an item from my garden and it was delivered with a couple of missing parts. I got in touch via email and Garden Street were very helpful and sent out the missing parts as soon as they could. A sign of a good company if they can put things right without too much trouble. Thanks 👍”

Helpful Report

Posted 4 years ago

“Pleased with the order process, the only thing that could have been better if an expected delivery date would have been provided, without me having to contact you. The quality of the product itself is a much higher standard than I expected . Very sound structure, fitted perfectly , no alignment Issues and easy to follow instructions to put it all together. Very pleased with the finish and look of the gazebo which is added a new dimension to out door living in our garden”

Helpful Report

Posted 4 years ago

“The Rowlinson rectangular planter arrived in two packages, with and assembly instructions, which included the need to drill 14x 2mm pilot holes for 8x 100mm and 6x 80mm long screws. I defy anyone to (a) find a 2mm still bit long enough and (b) to successfully insert the supplied screws into a 2mm diameter pilot hole! Appropriate adjustments were made to the size of the pilot holes and the finished planter looked good. Otherwise, a satisfied customer.”

Helpful Report

Posted 4 years ago

“I would definately use this site again... Very pleased”

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Posted 4 years ago

“Quite happy with all aspects”

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Posted 4 years ago

“Very pleased with our table and chairs.”

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Posted 4 years ago

“Speedy delivery”

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Posted 4 years ago

“Good customer service but wasn't happy with the quality of the product.”

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Posted 4 years ago

“Rowlinson Triple Bin Store delivered as expected in kit form. I ordered online and the on-line service provided was very good. The Bin Store is quite tricky to assemble and I was surprised to find that many of the required screw holes had not been pre-drilled. In order to drill the necessary holes accurately required the use of 6 inch G-clamps to hold the elements together. Be aware of this before you purchase.”

Helpful Report

Posted 4 years ago

“Product is very good, it’s easy to erect provided you’ve got reasonable diy skill All you need is a spirit level and a decent electric drill and suitable masonary bits You definitely need 2 people however as although not that heavy the blind is long and unwieldy (even the smallest size) Delivery was fairly quick (COVID permitting) The driver however just showed up , luckily we were in. All in all we’d recommend the company and the awning”

Helpful Report

Posted 4 years ago

“Bought a canopy for our front window, item was exactly as described. Web site said delivery 7 working days, we came home two days later to find it in our back garden. An e-mail to say it had been dispatched would have been nice, or this review would have been five stars”

Helpful Report

Posted 4 years ago

“Very happy with the composter, easy to follow instructions and well made. The website and ordering process was easy to navigate. I wasn't expecting to take delivery of my package so soon, which was a pleasant surprise, however it would have been helpful to give me advance warning of when I might receive it.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,488 reviews