Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,610 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of items was quick but little to no communication or tracking available. I did have an issue with one of the items of the order not being delivered and after a quick call with customer services a replacement item was dispatched on next day delivery. Overall I would, and have already, order from Garden street again.”

Helpful Report

Posted 2 years ago

“Great productvert happy”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Very pleased with the service provided by Garden Street and the item purchased. Not so impressed with the delivery company they used. The delivery time on the day was put back a couple of times (at least they did advise me by text) saying "rest assured our driver will call when they are between 30-60 minutes away". They eventually turned up unannounced.”

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Posted 3 years ago

“Really Good Product Relatively easy to put together, you will need a good drill with a screwdriver attachment, it is a 2 person job but it looks great”

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Posted 3 years ago

“Well priced woodstore, delivered quickly. Easy to construct.”

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Posted 3 years ago

“Quality of the goods is good but prefer to receive a call before delivery and the delivery guy just drop it outside my house and refer to help to move into the garden.”

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Posted 3 years ago

“There were problems with warping of one of the seat pieces and with the table top - however both were resolved quickly by Garden Street with replacement parts being sent. It was difficult to see the issues until you tried to put the pieces together as this was my first time building something like this”

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Posted 3 years ago

“Good around service . Delivery was good . The goods where good . Will definitely be using them again .”

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Posted 3 years ago

“Thank you for your work! Everything promptly and qualitatively! I hope for further cooperation!”

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Posted 3 years ago

“The folding table and chairs were as described and have proved to be ideal for casual use outdoors and easy to store when not in use.”

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Posted 3 years ago

“The arch was delivered promptly and was reasonably easy to install. We had to buy 4 metal posts to sink into the ground and then put the supports into the posts, otherwise there would not be enough headroom within the arch. We would have preferred if the main supports were 6 inches longer so that they could be sunk directly into the ground. This would save an additional £40 in costs and make it quicker and easier to install. However, we're pleased with the overall effect and quality.”

Garden Street 4 star review on 22nd June 2022

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Posted 3 years ago

“Bought garden parasol. Very pleased with item, which was delivered promptly. The wrong cover had been sent, and it took a few calls to get the correct one delivered. They were supposed to send a return label so I could return the wrong one, but none sent - so cover is lying in my garage - bit of a waste really.”

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Posted 3 years ago

“Very good service, delivered on time, have only just managed to get the shed assembled. For the money seems good value. A bit disappointed that the price was dropped again just after I bought it.”

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Posted 3 years ago

“Garden Street provided the tall shed we wanted in the colour required promptly and at a good price”

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Posted 3 years ago

“very pleased with product and the delivery time given”

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Posted 3 years ago

“Arrived quickly”

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Posted 3 years ago

“Good service, well packaged and quality product.”

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Posted 3 years ago

“I have already reviewed the product I bought, so I am assuming this review is for the company that sold it to me i.e. Garden Street.co.uk. Not too sure what to say about them. Everything was positive as far as I can remember ( the order was back in early March, and it is now two months later). I would recommend their service and delivery, I haven;t purchased anything from them since so this review is based on one order which turned out fine.”

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Posted 3 years ago

“Pleased with service and product, but it would have been helpful to know the delivery date - fortunately I was in to receive the item”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,610 reviews