Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very happy with service. A shorter estimated delivery slot would be great if possible, perhaps even an AM or PM rather than a whole slot. Apart from that, very happy with delivery speed, confirming date, packaging and product”

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Posted 6 years ago

“Everything was good with the furniture except one of the doors was slightly warped but other than that would shop there again”

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Posted 6 years ago

“Overall excellent customer service just delivery took a while to come and delivery guys were rude”

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Posted 6 years ago

“Prompt delivery and good product”

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Posted 6 years ago

“I only had a problem with the delivery information. Garden Street helped very well with my questions.”

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Posted 6 years ago

“Happy with service a little confusing when I got my delivery details incorrect but was quickly rectified”

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Posted 6 years ago

“Didn't have too much dealings with Garden Street because all delivery details of summer house were through Shire.”

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Posted 6 years ago

“I bought them for a friend who lives in France - he has a medieval house and wants to paint some beams”

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Posted 6 years ago

“For the attention of Tom”

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Posted 6 years ago

Dear Mr Murphy, Thank you for your images. Would it be possible to forward these images and information regarding your order to our sales inbox? You can reach us at sales@gardenstreet.co.uk. We look forward to hearing from you soon. Kind Regards. GardenStreet

Posted 6 years ago

“I purchased a Metpost steel garden gate and it arrived, well packed and in good condition. The gate is now installed and I am very happy with my purchase. The ordering process was straightforward and the price was good.”

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Posted 6 years ago

“AS REQUESTED WENT TOGETHER WELL”

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Posted 6 years ago

“A Plastic Shed was ordered on line and delivered on the 1st of November. Before ordering, I phoned Garden street to confirm the size (10Lx 8W), It was also confirmed by the advisor that the doors will be in front. Having looked at the shed, the doors are on the 10foot side which is not appropriate as they fall on the side, Therefore the advisor should have clarified which panels the door will fall and weather on the 10ft panel or 8ft. Its not very clear on your website specification either. Therefore will be looking to change and get one with doors on the 8ft Panel facing in front.”

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Posted 6 years ago

“Fors: Goods ordered will wrapped for protection. Good value for money. Would use again. Against: Accurate delivery tracking could have been am/pm instead of day.”

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Posted 6 years ago

“Product as described. Delivery on day requested. Had to phone to ask for details about delivery slot - did not inform automatically as supposed to but, otherwise, purchase and delivery went smoothly.”

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Posted 6 years ago

“Quick delivery, reasonable price. Product was not as expected but this was no fault of Garden Street....”

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Posted 6 years ago

“Prompt delivery, easy to assemble. Slight issue attaching roof.”

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Posted 6 years ago

“Purchased a tin of Protek paint, which arrived when promised and was the product I needed.”

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Posted 6 years ago

“Simple ordering, competitive pricing and fast delivery. What's not to like”

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Posted 6 years ago

“I bought some wooden furniture and was very surprised by the excellent quality. The product is solid and the wood is really lovely quality. Very pleased with my purchase and the delivery service was good. Would definitely consider buying from Garden Street again. Thank you!”

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Posted 6 years ago

“Great product, quick delivery”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,489 reviews