Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery guy was lovely . Very helpful”

Helpful Report

Posted 6 years ago

“Very fast service and good value for the money.”

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Posted 6 years ago

“Order arrived as intended within a reasonable amount of time. Instructions could be better but I managed to assemble without a fuss. The product itself looks great once assembled. Our neighbours have commented already. Not sure how strong it is against the environment and usage but it doesn't look very sturdy. Still, for the price and practicality, I am very satisfied.”

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Posted 6 years ago

“When there was a problem they listened and sorted it out.”

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Posted 6 years ago

“Prompt delivery,item as described and no surcharge for delivery to a Scottish postcode, so cheaper than buying this Agriframes item from the manufacturer. Courier left parcel propped against front door which was not ideal but we found it quickly so no harm done.”

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Posted 6 years ago

“Although a fitment was missing you supplied it without any questions”

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Posted 6 years ago

“As a contractor, needed to be precise about delivery to programme build on site on same day. This was part of service offered and was executed accordingly. Result, happy me & customer. Thanks”

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Posted 6 years ago

“will be unable to assemble the garden arch I have received for perhaps a least two weeks so I am unable to comment as to the product in question! I hope when I get round to assemble that it is ok I cannot until I open the package know if it has been damaged!”

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Posted 6 years ago

“Good quality .. would use again”

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Posted 6 years ago

“Ordered a wooden bin and recycling bin storage unit. Arrived quite quickly and was made of good quality wood. Quite easy to assemble but took a few hours to do”

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Posted 6 years ago

“Very good service, would recommend.”

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Posted 6 years ago

“Apart with mix up with deleverly date every thing else was fine”

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Posted 6 years ago

“Product very nice and made well. Delivery times were somewhat lacking.”

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Posted 6 years ago

“Order process on line good and paid for express delivery ..... delivery frustrated by failure to give courier correct full address and took two attempts before delivery .... part redeemed by phone call when Garden Street admitted their failure and corrected”

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Posted 6 years ago

“Process up until delivery was great. Delivery not so partly my fault as hadn’t read in email it was to be delivered to front of house and I just asked the chap if he could bring down drive to just inside back garden which he started to do and then said after putting one panel in I not to do this - you should read your email! I then asked my son to help him as was quite take.n aback by the way he said it to me. Lesson learned!”

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Posted 6 years ago

“Kept up to date with order status Product as ordered and cake on time Process all as expected”

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Posted 6 years ago

“Delivery great. After sales support ( Hinges missing) great but please remove me from your follow up marketing drives. I would be wary of recommending you to friends in view of the number of unsolicited calls touting for trade as a result of my original order.”

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Posted 6 years ago

Dear Mr Lowe, Thank you for your review. We are pleased to hear that you have enjoyed using Garden Street. We would like to advise that none of our customers data are passed/sold onto any third parties, and that any contact with you via the data you have provided would be directly from ourselves in relation to your order or the carriers to book the original delivery. Rest assured we have checked your order and you have opted not to receive marketing information from us. If you have any questions or queries please feel free to contact us. Kind Regards. GardenStreet

Posted 6 years ago

“Delivery and packaging was good. The 1500mm Palram Aquila Door Canopy was the best price than competitors and the only 1500mm I only found on the market. Would certainly buy again. Did serve my purpose.”

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Posted 6 years ago

“Pleased with the bird table. It looks very nice. The only issue is the delivery. Top and base arrived on separate days. However, all is well now that they are together.”

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Posted 6 years ago

“Had to wait longer than I expected because I didn't know the item, a small fan heater, was out of stock when I ordered. I had a quick response to my email telling me the new stock was coming in and when I could expect delivery. The fan heater arrived as indicated. The customer service was good and I wouldn't hesitate to buy from Garden Street again”

Helpful Report

Posted 6 years ago

Garden Street is rated 4.2 based on 7,489 reviews