Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,628 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price for two greenhouse benches. Packaging flimsy and the bands had caused slight dents in the steel. Could have complained but because of their function I decided they would get a fair bit of wear and tear anyway.”

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Posted 5 years ago

“Excellent service. They had some very hard to find fencing panels at a good price. Delivered when they said they would with good communications. Overall very pleased with them.”

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Posted 5 years ago

“Perfect, very prompt.”

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Posted 5 years ago

“Have ordered some garden railings,since the purchase I have no idea if I will receive it in the specified time. Should take 6-8 weeks. it’s been 4 weeks and have Had no more info”

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Posted 5 years ago

“Great product. speedy delivery. Very impressed and will return to Garden Street in the future.”

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Posted 5 years ago

“Good quality and delivered on time 👍”

Garden Street 4 star review on 1st November 2020

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Posted 5 years ago

“Impressive construction quality. Managed to assemble growhouse on my own, but didn't get it all right first time. Very prompt delivery.”

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Posted 5 years ago

“I have only given one star as not an option to give NONE! Dreadful company, terrible customer service, delivery chased continually over promised timescales to learn item is out of stock, they are so used to this so no apology! Avoid at all costs”

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Posted 5 years ago

“Easy to order, very good product and delivered on time”

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Posted 5 years ago

“Excellent service, quality and value for money. My logstore blends into my garden environment. Thank you Andy Lewis”

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Posted 5 years ago

“Good price, fast delivery. Not used the fence paint yet, except for a test patch which was good.”

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Posted 5 years ago

“Very good service. Helpful delivery man. Clear instructions to build arbor.”

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Posted 5 years ago

“Very good quality product at a very reasonable price. Even though it comes treated I decided to paint my pergola with Protec paint which really looks nice but needs a lot of coats. Once I finished the decking it should look really nice! I highly recommend this company for your garden structures 👍🏻”

Garden Street 5 star review on 30th October 2020

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Posted 5 years ago

“Their pricematch offer worked a treat and the service I received was first class. I would definitely use Garden Street again.”

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Posted 5 years ago

“The gate l bought is excellent in looks & quality & would recommend anyone to view your products when developing or carrying out reparations to their garden area.”

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Posted 5 years ago

“Happy with my greenhouse, fast replacing damaged handle.thanks”

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Posted 5 years ago

“A good product, however some parts were damaged and a couple of pieces missing. The company rectified it extremely quickly and without any fuss so I can't ask anymore than that. I had to redrill a couple of the holes, but no big deal. The one design floor is on the back panel as the joist means you can't get your hand inside the frame to screw the screws in straight. If you can live with it, I would suggest getting longer screws and joining them together from the outside though the side panel”

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Posted 5 years ago

“Goods arrived promptly and are of excellent quality.”

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Posted 5 years ago

“Professional friendly service, one part was damaged in transit and promptly replaced. Would use again.”

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Posted 5 years ago

“I was delighted when Garden Street emailed that they had a limited stock of the Palagram 12’ x 8’ plastic shed. I ordered one immediately having been waiting for three months. Much to my surprise, it arrived within a week. Happy days. Unfortunately, when erected on the concrete base of the same size, we discovered the shed was actually 7’6” x 12’6” which caused a problem. We had the put planks of wood in the ground to support it. Lovely shed, shame about the size.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,628 reviews