“Very helpful company that helped me all the way on planning my trip. Would recommend them with enthusiasm as they were extremely helpful and the projects/activities I booked through them were amazing and allowed me to meet some amazing and lovely people that I would likely not have met without this chance”
Hi Steven, we're really proud of our trips and the friends you can make on them! Do get back in touch when you're ready for your next adventure with us. 😊
“website is easy to use and staff always available to help with questions. would have liked to have known it was a g adventures trip i was going on not one run by gap 360 as i thought it would have more people my age on it (gap year from school) as i was the youngest by a long way. also not clear about which vaccinations i needed and no staff knew - was a very big hassle trying to find out”
Thanks for your review! We do have some trips run by in-country partners, and we do make this clear in your welcome email and online account. The trip you were on is designed for ages 18-30s, on some occasions the age range of people on the trip can be quite varied - you are always welcome to check with us before you book the ages of people booked on to your start date. In regards to vaccinations, we aren't medically trained so you would need to speak to a healthcare professional about your needs, and we always encourage our travellers to do this in plenty of time before they book. We're really glad overall you had a good experience and we'll pass your comments to the relevant team to ensure future travellers get the best experience possible.
“I have been happy with the service provided by Gap360. My only piece of feedback would be that it gets quite irritating browsing the website when a web chat pops up after every click.
The trip I booked was with intro and I had the best time away”
Hi Bethany, thank you for your review we are so pleased to know that you were happy with the service we provided and that you had a great time when you were away! Thank you for the feedback regarding our website, we love hearing what our customers think and will take this on board 😊
Hi Rebecca, thank you for your review! We are aware of this feedback from customers to make it easier to book 2+ people together, and this feature will be rolled out as soon as possible. Hope you have an amazing trip!
“What an adventure! Gap360 surpassed my expectations! I met great people and travelled the length of Thailand completely stress free, as our lovely guide sorted everything! Highly recommend!”
“Gap360 is a very good company that operates well organised trips. I felt that my trips were good value for money with lots of good included activities. This is definitely a company that I would look to book another trip through. I was very pleased with the support provided before and during my trip.”
“Gap 360 is an amazing company that enabled me to travel across multiple countries with no worry. I lost my baggage on the first leg of my journey and Hannah (one of the travel advisors) called me to make sure I was ok. She also sent me a follow up text. I was very impressed following this. I also had two changes in hotel in which I was emailed about, before anyone else in my group. I was satisfied with the service and would definitely look to using this company again.”
Hi Sophie. Thanks for your review. We're sorry you didn't have the best start to your journey but we're sure the amazing time you had more than made up for it! We're glad that you found the help from our team helpful and will be sure to pass your feedback on :)
Thank you for your review, we were unable to provide login details for your account straight away as we were waiting on additional information from you in order to confirm your booking. As this has now been received your login details should have been sent out to you. We hope you have an amazing time on your trip 😊
