“My trip with gap360 was good quality and it was extremely good value for money. The accommodation is basic but acceptable for the price you pay, the activities included are good considering how much you pay and the people running the trip are friendly. Reason for four stars is the slight lack of professionalism between staff and others, which was probably due to the fact the person leading the trip had people older than them on it.”
Thank you so much for lovely review, we are so happy that you enjoyed your trip! Thank you for your feedback regarding the professionalism of the staff, we will take this on board.
“I absolutely loved my trip in Thailand! My tour guide JJ was so great and without sounding too cliche, I made friends I’ll honestly remember for life. Thailand is such a beautiful county and the tour with Gap 360 really allowed that to be shown.”
“Gap 360 offers many incredible opportunities to meet likeminded individuals, and explore continents of the world you've always dreamed of going at a reasonable price. Although the trip I went on felt very intense at times with little breaks I'm very glad I went and have learnt so much about the Asia and myself”
“It is Organized with everything. The workers are always quick to respnd, polite and kind. It is very resourceful and can help you with any queries you might have regarding your travels. After having booked with this company I feel like when I’m traveling that I am totally safe and can just let myself go and that it has planned it all for me. I know for a fact that everything is planned and I know what is coming. It’s really nice because it gives you ideas and opportunities to do things that you might not have found on your own. It’s a great company to travel with as it means your safe and having the best possible time whilst on a budget.”
Thank you for your review! We are so happy we have been able to take care of all of the organisation so you are able to focus on having a great time travelling!
“They were very helpful by getting in contact with me asking if I needed any further assistance with my trip. They also responded very quickly to any questions that I had.
It would have been good to know more about the tour before I had booked. As I only found out after I booked that the tour was run by g-adventures and was 18-39. I was happy with the tour but would have been good if the information was on the booking page.”
“Gap360 has been efficient and provided me with the information I need. However, it would be helpful to have a cost breakdown for the trips, as I have discovered that I payed for unnecessary things I could have done more cheaply.”
Hi Eleanor, thank you for your review. We can see that your Travel Coordinator has been in touch regarding the requested breakdown for your trip. We hope you are enjoying your travels!
“I travelled to New Zealand on the Kiwi Discovery Pass. Helpful advisors, and a good company for a first time solo traveller. They are often acting on behalf of other companies which actually run the programme in the country you're travelling to, but they have all the information you need. Luckily I didn't need any overseas support once I was there so can't comment on that. Could have had better communication from flights department following booking regarding whether my flights were insured, but they did sort out an issue I had with the airline rearranging my flights (my connection was suddenly sue to take off four hours before I even got there!) really efficiently. Good price on flights! Overall, I was very happy and would recommend to first time travellers.”
“The team at Gap 360 were very helpful when it came to booking my trip for a 2 week elephant volunteering project in Thailand, answering every question I had and being a good support network.
As I have a medical condition I was asked to get my doctor to complete a medical form, this part was fine, however, when I got to Thailand no one in the team asked about the condition or touch base on the subject. I feeling this is a important matter as I was unsure as to if they had been told and if you knew how to deal with it if anything was to happen concerning it.
Another point I would like to bring up is the price of the experience. When comparing with other members within my group it was clear I had paid way too much for the same thing, some were even taking part in the project for a longer amount of time and was still cheaper. I'm not sure if there were extra charges for something I was not informed of or if there is a very high commission for gap 360 to book the experience. Either way I am very unlikely to book with gap 360 unless a very good deal is on offer purely because of value for money.
In terms of positive elements to the experience, the programme was well laid out with a good mixture of activities to do when we were at the elephant village, such as feeding, bathing and walking the elephant, planting and harvesting the elephants food, cooking for a local school, going to local market, finding out about elephant poo paper and the elephant graveyard. However at the weekends which was our 'free time' a better selection/suggestions of things to do would be helpful for those who have never been there, like myself.
Personally I would like to thank Worn, Ing and Wi from the project, that would not only help during the project but also in their free/personal time, arranging travel such as tuc tucs, additional accommodation where needed and being a good support network for those feeling homesick.”
Thank you for your feedback on your recent travels to Thailand. The safety of our customers is our number one priority, all medical conditions are automatically sent to our local teams so the team in Thailand were aware of your condition. They would have been happy to discuss your condition further with you once in country had they known this is something you would have liked, however we have taken your feedback on board. Thank you for your feedback on the price of your trip, your comments have been passed onto the product team for review along with your feedback about more suggestion for activities to do in your free time at the project.
We are glad that you found the Gap 360 team helpful and that you enjoyed your time at the elephant project. Thank you for your lovely comments about Worn, Ing and Wi, we will pass this back to the wonderful team in Thailand.
“I had a great experience with the staff at Gap 360. I found them friendly, approachable and patient with my many, many questions. I am looking to begin planning another trip within the next couple of years. I think the trip was well organised and we had a great group leader.”
Thank you for your lovely review Josie! We are so happy to hear that you enjoyed your trip and that you had a great experience planning your trip with our team. Looking forward to planning the next adventure with you 😊
“Booking through gap360 was simple, and always easy to get hold of staff for questions / queries. Having the portal made bookings clear and easy to access information, however myself and others who have booked through Gap360 were confused on how many companies we had booked through, for example it was not obvious that my Bali intro trip booked, was through a company called intro travel, which the website could make a lot clearer.”
Hey Ella, thanks for your review and great pics. It looks like you had an amazing time in Bali. We are a UK travel agent and work with lots of different partners all over the world. Your online account includes the details of our local partners who run the trip but we're sorry if this caused you some confusion. When it's time for your next trip, let us know and we'll be happy to help you out!
“Gap360 have been amazing in terms of the help/support they gave me and the trip itself was incredible. The only reason I didn’t give a 5 was because I booked Cambodia on a Shoestring for 10 days and no one made me aware that I would be among a group of people who would be staying on the trip to go further for 21 days or 30 days in total. Leaving my group knowing they were all going on to do more was heartbreaking and something I wasn’t prepared for.”
Hi Sophie, thank you for your review! It's great to hear that you had such an amazing time on our Cambodia on a Shoestring. It's lovely to know that you made such great friends on your trip which made it harder to leave when your trip came to an end.
“Literally had the most amazing time on the Thailand tour for 29days.
The package offered something for everyone and our guide - JJ was amazing and so helpful and looked after us and made sure we had the most amazing time.
Would definitely recommend this tour to others it was a once in a lifetime experience. Wish we could do it all over again!”
Thank you for your amazing review and recommendation! We'd also love to see more of your photos, you can upload them via your online account or drop us an email :)
“summer 2018 I did the volunteer programme in Tanzania where I worked in an orphanage for 2 weeks. one of the best experiences of my life!, gap360 made me feel comfortable and made me as a first time solo traveller feel safe and at ease. 100% recommend and will be booking with them again :)”
Hey Charlotte. Thanks for your amazing review and lovely photo. It's so great to hear that you enjoyed your time away. We hope to see you travelling with us again soon!
“GAP360 made my experience in Thailand, a worry-free; adventure packed; once in a life time opportunity! A holiday I'll never forget and a company I'm 100% travelling with again!”
Thank you for your awesome review Charlie! So happy that we could provide you with an unforgettable time in Thailand - can't wait to start planning your next adventure :)
