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Gap 360 Reviews

4.7 Rating 1,620 Reviews

91 %

of reviewers recommend Gap 360

Company Reviews

4.7

Based on 1,620 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gap 360 5 star review on 19th April 2024

Gap 360 5 star review on 19th April 2024

Gap 360 5 star review on 19th April 2024

Gap 360 5 star review on 19th April 2024

Gap 360 5 star review on 19th April 2024

Gap 360 5 star review on 14th April 2024

Gap 360 5 star review on 10th April 2024

605

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just booked the Rio to Lima trip and I've had all the help I needed along the way to deciding if the trip was right for me. All my questions were answered with loads of detail and they were very fast at responding. Can't wait for my trip with them now 😁”

Posted 4 years ago

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Hi Sophie, thanks for your lovely review. 😊 We hope you have an amazing time on your trip!

Posted 4 years ago

“Very prompt and professional service so far.”

Posted 4 years ago

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Thanks Craig! 🙌

Posted 4 years ago

“My booking experience with Gap 360 was GOOD! It was very easy and quick but the time between the booking and being accepted gave me hear palpitations haha!”

Posted 4 years ago

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Hi Bridgette, thank you for your review!😊

Posted 4 years ago

“It was easy to use and very informative. It was useful to be able to speak to someone regarding the trip whilst online. It would have been nice to have booked for more than one person at a time.”

Posted 4 years ago

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Hi, thank you for your feedback! 😊

Posted 4 years ago

“Very easy booking process and always help if needed. 5 stars”

Posted 4 years ago

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Thanks so much! 😊

Posted 4 years ago

“The trip was amazing, such a great experience and so many opportunities available and included. I made friends for life on the trip also. It would be 5 stars, if advertisement was 100% accurate, regarding WiFi on the coach, and the mentioning of activities being weather dependent in some countries. I had the best time regardless though. Definitely recommend!”

Posted 4 years ago

Read Gap 360 Reviews

Hi, thank you for your feedback! It's great to hear that you had an amazing time on your trip! 😊

Posted 4 years ago

“Have used gap360 a few times now and have found them a very reliable company. They have always found cheap flights for me, answered questions promptly, not been pushy like other travel companies and made the overall organisation easy. I’ve broken down the Thailand trip pros and cons below: Pros: Elephant sanctuary Flight prices Accommodation Boat trip Activities included Food Cons: Unclear that you had to make your own way back Certain activities included such as the night markets were included and there was no way to decline, however we then had to pay to get back to our hostel, which was fairly cheap and fine for myself but other people hadn’t wanted to go at all so were annoyed they had to go there and pay to get back. This happened on a few occasions, transport was included but transport back wasn’t yet you weren’t told this until you were at the place so we then had to ask each time Too much time in Bangkok - expensive and not much to do Too much free time with little advice on what to do other than “chill by pool”, would be good to have more options/suggestions available as opposed to trying to research it all when occasionally had bad WiFi Overall, I would recommend doing this trip and it’s a great way to make friends/have the ease of travelling. The cons I have listed are fairly easy to iron out and didn’t hinder the trip, but would be areas for improvement.”

Posted 4 years ago

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Thanks for your feedback Jade, we're glad you enjoyed your trip and really appreciate your kind words about us. Next year we are actually making some changes to the trip you were on, including return transport to Bangkok, less time in Bangkok, and a variety of other tweaks to further improve the trip. Please do get in touch when you're ready for your next adventure and we'll be happy to help 😊

Posted 4 years ago

“Excellent experience and staff were very helpful and helped put at ease my fears prior to the trip. The one criticism I have of the trip is that there were things that we were not informed about prior to the trip (hidden costs). Also I was informed to budget between £500-£700 for spending money. I ended up spending £1500. Estimations were way off.”

Posted 4 years ago

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Hi Liam. thanks for your review! We will pass your feedback onto the product team, it really helps us improve our experiences.

Posted 4 years ago

“The team were very helpful in providing all the necessary information about my trip and help with travel arrangements.”

Posted 4 years ago

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Our pleasure, happy to help! 😊

Posted 4 years ago

“Everyone I have emailed so far has been so helpful :-) looking forward to my travels!”

Posted 4 years ago

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Thanks Courtney, hope you have a great trip 😊

Posted 4 years ago

“Very helpful and made booking an easy process. I liked how it had a check list of steps that you needed to complete before you went on your trip.”

Posted 4 years ago

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Thanks Christopher, we really appreciate it! 🙌

Posted 4 years ago

“My trip was incredible but I would have liked more flexibility with the programme length.”

Posted 4 years ago

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Thank you for your review!

Posted 4 years ago

“They were able to answer any questions I had. It took me a while to decide if it was something I really wanted to do, I didn’t feel pressured to book at all and just had enough guidance to make me feel confident to go for it!”

Posted 4 years ago

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Thanks Charnelle , hope you have a great time on your travels with us! 😊

Posted 4 years ago

“Very convenient and intuitive. The team is helpful.”

Posted 4 years ago

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Thanks for your review Tristan, glad we could help!

Posted 4 years ago

“Helpful with organisation but would be better if they gave you more information about the tours before you leave because some itineraries were only given to us a week or so before sometimes only a few days. Flight team were really really good such a good price for the flights we had”

Posted 4 years ago

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Thanks for your review! All your itineraries are in your online account before you travel, however I'll pass your feedback to the relevant team. The flight's team are usually great at finding deals, glad they could help you out!

Posted 4 years ago

“Very helpful company that helped me all the way on planning my trip. Would recommend them with enthusiasm as they were extremely helpful and the projects/activities I booked through them were amazing and allowed me to meet some amazing and lovely people that I would likely not have met without this chance”

Posted 4 years ago

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Hi Steven, we're really proud of our trips and the friends you can make on them! Do get back in touch when you're ready for your next adventure with us. 😊

Posted 4 years ago

“website is easy to use and staff always available to help with questions. would have liked to have known it was a g adventures trip i was going on not one run by gap 360 as i thought it would have more people my age on it (gap year from school) as i was the youngest by a long way. also not clear about which vaccinations i needed and no staff knew - was a very big hassle trying to find out”

Posted 4 years ago

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Thanks for your review! We do have some trips run by in-country partners, and we do make this clear in your welcome email and online account. The trip you were on is designed for ages 18-30s, on some occasions the age range of people on the trip can be quite varied - you are always welcome to check with us before you book the ages of people booked on to your start date. In regards to vaccinations, we aren't medically trained so you would need to speak to a healthcare professional about your needs, and we always encourage our travellers to do this in plenty of time before they book. We're really glad overall you had a good experience and we'll pass your comments to the relevant team to ensure future travellers get the best experience possible.

Posted 4 years ago

“Helpful and available when needed.”

Posted 4 years ago

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Thanks for your review Kayleigh!

Posted 4 years ago

“From my experience they felt very professional, I felt very safe and as though I was in good hands with them.”

Posted 4 years ago

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Thanks for your review Samuel! 😊

Posted 4 years ago

“Thanks cant wait 👍”

Posted 4 years ago

Read Gap 360 Reviews

Have a great trip! 🙌

Posted 4 years ago

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Gap 360 is rated 4.7 based on 1,620 reviews