“Everything went great. only thing is u guys should make sure that the information, pics and details are up to date because the pictures that were of African Dawn were def not the experience. The game room was filthy and not even used. There was nothing to really do but drink and sit around.”
Thank you for your review Sarita, we're glad you had a great time! We have passed on your valuable feedback to our product team to help improve the experience for future travellers.
“The itinerary itself was amazing, and thoroughly enjoyable. However, our tour guide Tan, was fairly useless. She got us from A to B but didn’t inform us of any info such as bus/ferry times, or if we asked her a question she would say ‘look at the whatsapp group that we set up’. On one occasion she was quite rude to me, I asked one of the tour guides at Khao Sok National Park what was for dinner and she replies quite sassy at me saying ‘he’s the tour guide not the cook’ - to me that comment was unnecessary and rude. Most of the time she acted as if she didn’t want to be there, and everyone in the group felt that she was lacking on the tour guide front. This did make the trip less enjoyable, but thankfully the other people who were on the tour were lovely and I made some life long friends. But the places we went too were great, however I would recommend changing the location of the Koh Phangan hostel, as there isn’t much to do close by and as most people are on budgets they do not want to take a taxi/tuk tuk, and would rather things be in walking distance.”
“Very clear, professional and accesicble.
Doing Oz jobs in Melbourne, could of done with more testimonials from ex travellers on what people did for job and living arrangements after the orientation as extra security that all will be well.”
“Haven’t been on my trip yet so can’t give 5 stars yet! But if you are thinking about travelling for the first time I recommend booking with gap 360! They answer every question (all 5 million of mine anyway!) and help to reassure you with everything - very helpful if you’re like me and stress about all the things you’re not 100% sure on!”
“Everything was well organised in terms of flights transfers ferries between the islands. The only criticism was that our rep Ru wasn't very acknowledgeable I think this could have been due to language barrier otherwise very nice man. When we asked a out local eateries or things to do outwith the tour he couldn't really answer so we had to guess where to go by using the Internet.”
“Just booked the Rio to Lima trip and I've had all the help I needed along the way to deciding if the trip was right for me. All my questions were answered with loads of detail and they were very fast at responding. Can't wait for my trip with them now 😁”
“My booking experience with Gap 360 was GOOD! It was very easy and quick but the time between the booking and being accepted gave me hear palpitations haha!”
“It was easy to use and very informative. It was useful to be able to speak to someone regarding the trip whilst online. It would have been nice to have booked for more than one person at a time.”
“The trip was amazing, such a great experience and so many opportunities available and included. I made friends for life on the trip also. It would be 5 stars, if advertisement was 100% accurate, regarding WiFi on the coach, and the mentioning of activities being weather dependent in some countries.
I had the best time regardless though. Definitely recommend!”
“Have used gap360 a few times now and have found them a very reliable company.
They have always found cheap flights for me, answered questions promptly, not been pushy like other travel companies and made the overall organisation easy.
I’ve broken down the Thailand trip pros and cons below:
Pros:
Elephant sanctuary
Flight prices
Accommodation
Boat trip
Activities included
Food
Cons:
Unclear that you had to make your own way back
Certain activities included such as the night markets were included and there was no way to decline, however we then had to pay to get back to our hostel, which was fairly cheap and fine for myself but other people hadn’t wanted to go at all so were annoyed they had to go there and pay to get back. This happened on a few occasions, transport was included but transport back wasn’t yet you weren’t told this until you were at the place so we then had to ask each time
Too much time in Bangkok - expensive and not much to do
Too much free time with little advice on what to do other than “chill by pool”, would be good to have more options/suggestions available as opposed to trying to research it all when occasionally had bad WiFi
Overall, I would recommend doing this trip and it’s a great way to make friends/have the ease of travelling. The cons I have listed are fairly easy to iron out and didn’t hinder the trip, but would be areas for improvement.”
Thanks for your feedback Jade, we're glad you enjoyed your trip and really appreciate your kind words about us.
Next year we are actually making some changes to the trip you were on, including return transport to Bangkok, less time in Bangkok, and a variety of other tweaks to further improve the trip.
Please do get in touch when you're ready for your next adventure and we'll be happy to help 😊
“Excellent experience and staff were very helpful and helped put at ease my fears prior to the trip. The one criticism I have of the trip is that there were things that we were not informed about prior to the trip (hidden costs). Also I was informed to budget between £500-£700 for spending money. I ended up spending £1500. Estimations were way off.”
“They were able to answer any questions I had. It took me a while to decide if it was something I really wanted to do, I didn’t feel pressured to book at all and just had enough guidance to make me feel confident to go for it!”
“Helpful with organisation but would be better if they gave you more information about the tours before you leave because some itineraries were only given to us a week or so before sometimes only a few days. Flight team were really really good such a good price for the flights we had”
Thanks for your review! All your itineraries are in your online account before you travel, however I'll pass your feedback to the relevant team. The flight's team are usually great at finding deals, glad they could help you out!