Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,280 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 27th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was shocked to discover that the pair of shoes I purchased consisted of two different colours shoes, one for the left foot and another for the right foot, which do not match. This is an unprecedented situation for me, and it is certainly not what I expected when I made my purchase. The mismatched pair is unusable, and it reflects a serious error in your order fulfillment process.”

Helpful Report

Posted 1 year ago

Thank you for leaving your review. It's disappointing to see what's happened, I am sorry. I can see our Customer Services Team have since resolved this, but I completely understand why you were shocked. Our warehouse have already been notified of the issue and I am confident this will have been an isolated incident. I hope you will continue to shop with us in future. Kind regards, Rosie, Customer Services.

Posted 1 year ago

“Love the shoes should have been a wide fitting but no wider than the standard fitting I can no longer wear”

Helpful Report

Posted 1 year ago

Thank you for your review. Many of our customers find that if they need a wider fitting that if they get a half size ;larger, this also gives the extra room within the shoe to make for a comfortable fitting. The extra length is minimal, but the extra area helps a lot. This does not work for everyone, but may be worth a try for you to see if it helps. Kind regards, Janice - customer services

Posted 1 year ago

“Ordered a handbag, paid express delivery and still didn’t arrive in time for my holiday On returning from holiday the bag had arrived, but was very badly made, the one side was all puckered stitching and lopsided. I am returning the product. Very disappointed as I have numerous shoes and bags from Gabor, my all time favourites, and never had fault until now !!”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that you received an item that was not up to the usual standard and for any inconvenience caused. We hope that you found the return process easy and that you found all to be to your satisfaction. Kind regards, Janice - customer services

Posted 1 year ago

“1st pair of shoes arrived marked. The box & paper looked like it had been retrieved from a bin. Had to take the back to a store. The store were not bothered. Ordered them again the same shoes that were marked arrive.”

Helpful Report

Posted 1 year ago

“You received my Tracked return on Saturday 18 May 24. As of today (25 May) I have not had an acknowledgement of the return nor a refund to my account. In fact, no communication other than this review request. The shoes looked lovely but were not a good fit, they were returned to you within 2/3 days of original receipt. Please expedite my return. I had hoped for better.”

Helpful Report

Posted 1 year ago

“I loved wearing my shoes very comfortable but Gabor are using perishable soles! On a night out the soles split and came apart. Given they are not cheap I expected more quality in the soles and to get them fixed is very expensive ,why good quality uppers do not match quality soles !! So disapointed”

Helpful Report

Posted 1 year ago

“I have purchased for many years, and I have always been happy with them. I paid £75 for the shoes, I ordered a G fitting and received a F fitting. Gabor shoes have always been sturdy, but the shoes Piquet Ballerina, were quite flimsy and did not fit property, very disappointed.”

Helpful Report

Posted 1 year ago

Thank you for your review. The Gabor Piquet are a wide fitting shoe and a G fitting not an F. They are also quite sturdy. I am wondering if we have maybe sent an incorrect item to you? It is unusual for this to happen, but if someone has put shoes in the incorrect box, it could happen. I can see that you have returnded for refund and do hope that you find a shoe that you like as much and has the support that you need. Kind regards, Janice - customer services

Posted 1 year ago

“Disappointing purchase . Depth of colour on patent shoes was even, visually blotchy. To be returned.”

Helpful Report

Posted 1 year ago

Thank you for your review. We apologise sincerely that your shoes were not as you expected. All orders should be checked upon dispatch and if these were blotchy should not have been sent out. Thank you for your return, we do hope that you found the process easy and satisfactory. Kind regards, Janice - customer services

Posted 1 year ago

“Lovely trainers but a very small size. Found it almost impossible to get my foot in to the trainer even with a shoe horn.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave feedback. I’m sorry to hear the fitting of the Gabor Waltz was not right for you. We hope you found an alternative style that you love and please get in touch with our team if you need any help

Posted 1 year ago

“Two different size shoes in box! Size 6 & 8 One looked worn! Very disappointing”

Helpful Report

Posted 1 year ago

Thank you for your review. We are genuinely sorry that you received 2 different sizes in the box. I can see that we provided a label for you to return them to us and you opted for a refund. We have let you down and we apoligise sincerely for your inconvenience. Kind regards, Janice - customer services.

Posted 1 year ago

“Well I am asked to make a review when I ahve not actually had the goods. I ahve had a picture of my next door neighbours house and said the shoes were left here. No neighbours know anything about them. I ahve e mailed Charles Clinkards and they ahve not even returned my enquiry. Your parcel has been delivered to your neighbour at 29, and received by MOORE at 13:58 on Wed 06 Mar 2024”

Helpful Report

Posted 1 year ago

Thank you for your review. I'm sorry to hear your order hasn't arrived as expected. Unfortunately, we haven't received any correspondence from you until now. I have passed your message to our Customer Services Team. We'll investigate and you'll receive a phone call this afternoon with an update. Apologies for inconvenience caused. Kind regards, Rosie

Posted 1 year ago

“The boots arrive one boot had a twist in it returned they said I would receive a replacement immediately No sign yet. Very disappointing I have purchased numerous shoes and boots before and not had an issue why now .”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry that the boots that you received were twisted and can assure you that you will receive your new pair very soon. I apologise sincerely for any inconvenience caused. Kind regards, Janice

Posted 1 year ago

“Not enough styles of knee high boots and not many narrow around the calf. Asked for Peace to be brought back but swiftly told no. Most other styles look a bit geriatric.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that you are disappointed with the knee high boots that we have. Gabor Germany do look at customer reviews and we hope that in the future you do find a style and fit that you like more. Kind regards, Janice - customer services

Posted 1 year ago

“shoes fine eventually. initially i was sent a pair consisting of left foot a different size from right foot, not impressed. was told replacement pair would come on next day delivery but it didnt”

Helpful Report

Posted 1 year ago

Thank you for your review. We apologise sincerely that the order that you were originally sent were a odd pair. Unfortunately as we did not have stock in our warehouse, we had to wait an extra day until the stock arrived with us before we could post the replacement out, so I also apologise also for the delay in sending the replacement to you. We do hope that you are happy with the shoes that you have received and are genuinely sorry for the inconvenience caused. Kind regards, Janice - customer services

Posted 1 year ago

“I already have a very similar pair of shoes and was disappointed that the shoes were difficult to get on and even more disappointed to have to pay to return them. Therefore, I will not be using your in line service in future.”

Helpful Report

Posted 1 year ago

Thank you for your review. You can use a second class postal service to keep the cost of returns low. You can then add tracking if you wish. Alternatively, there is a link on our website to Collect + where for the reduced cost of £4.49 you can return up to 10 kilo in one package. I do hope that this information helps for future reference if you do order again. There are a couple of Charles Clinkard concessionary stores not too far from you, where you could visit to try Gabor shoes on if you are in the area, you can pop your post code into their store finder to see where these are. Kind regards, Janice - customer services

Posted 1 year ago

“Very disappointing - too small and a very clunky style. They will be sent back and I have to pay for the postage. I usually like Gabor shoes...have many pairs.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear that these shoes are too clunky for your liking. You can return the shoes back to any Charles Clinkard store if you wish, there are several larger towns close to where you live that have these stores and you do have up to one year to return for full refund. If you do post back, second class is fine, then ask for extra tracking which keeps the cost down. Alternatively there is a link to collect + on our website. I hope that this information is of help. Kind regards, Janice - customer services

Posted 1 year ago

“I keep seeing the same old shoes and trainers please create some new younger styles”

Helpful Report

Posted 1 year ago

Thank you for sharing your thoughts with us, your feedback is valued. We're continuously working on refreshing our collections to cater to everyone's tastes and preferences. As a company, we understand the importance of offering newer and trendier styles, so I hope we exceed your expectations with the additional styles upcoming for SS24. Kind regards, Rosie, Customer Services.

Posted 1 year ago

“I tried black sparkle court shoes on in John Lewis. They didn't have my size, so I ordered on line. When they arrived there wasn't a spot of sparkle on them.They were just black fabric. Very disappointed as I wanted them for Christmas parties I had been invited to.”

Gabor Shoes 1 star review on 22nd December 2023

Helpful Report

Posted 1 year ago

Thank you for your review. I have checked with the stock at John Lewis and ours and it seems that the beige is very glittery in its material, but the black is much more dull and does not have the metallic look that causes the glitter affect. I am sorry about this and hope that you will return them to us for a full refund if they are not what you were looking for. You can return unworn items for up to 365 days. Kind regards, Janice - customer services

Posted 1 year ago

“This review is 1* because I ordered 2 pair of beautiful Gabor boots, one biker style ankle boot and one kitten heel slouch calf length boot, in WIDE Fitting - they were disappointingly NOT Wide Fitting ☹️ - I even gave to my slimmer size 12 sister and she too could not get into these boots ? so had to return ! Otherwise the boots were 5* - absolutely beautiful and well made. I do wish Gabor made proper Wide Fit boots, I would buy nothing else, but unfortunately as NOT wide Fitting I cannot wear nor my slimmer sister and so unable to be a Gabor Gals !! I would recommend Gabor boots 100% but only if you do not have wide feet and very slim ankles.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry that you found these boots to be too narrow. One thing that you might try is to go up a half size to see if this helps at all. The extra length on the shoe is minimal but it does increase the area within. Many of our customers use this method and it can work very well. You may like to give this a try and you can be Gabor Gals if this works for you too. Kind regards, Janice - customer services

Posted 1 year ago

“Boots that I ordered were unprofessionally packed with no care and attention. The boots had obviously been worn a lot and then returned and I then received them, obviously did not pass through quality control of any kind. I had to waste more time sending them back. I did however receive a free postage label in the post.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sincerely sorry that you were sent boots like this. All items should be quality checked if they are returned and again if they are being sent out for a customer. If packaging has been spoiled, it should be replaced. We have let you down on this occasion and we are genuinely sorry for your inconvenience. Kind regards, Janice - customer services

Posted 1 year ago

Gabor Shoes is rated 4.6 based on 12,280 reviews