Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,864 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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"Im very impressed with my Gabor Zumba ankle boots. On my dog walks, I have usually gone for technical footwear from the top outdoor brands such as The North Face, Helly Hanson , to name but two. Having walked through grass I\u2019ve always returned home with very wet feet, something which at the age of 68, I absolutely detest. No amount of waterproofing with technical washes and sprays has cured the problem for more than a couple of wears. \r\nThis morning I put on my Gabor boots, adjusted the laces and then zipped them up. I was already looking forward to taking them off without having to unlace them, thinking this would be a real treat. I suffer from neuropathy in my feet and it\u2019s quite difficult to get your shoes laced up the same way on two consecutive days for comfort, so these boots appeared to solve that problem. This morning the weather in Derbyshire is atrocious. It\u2019s been raining all night. There is standing water, even on pavements. The wind is howling and although on days like these, I try and stick to hard ground my dogs do like to \u201cgo\u201d on grass. This is when the wet feet occur but I am delighted to report, not this morning. Not one speck of moisture got through. They are now drying and I shall give them a good polish with appropriate wax polish as I\u2019m a traditionalist with leather and like to keep it well nourished and I have to say that even though the weather is set to be like this all day, I\u2019m actually looking forward to going out again later today wearing these boots. You are the answer to my prayers. I am over the moon with these boots and the soul did not slip once when I was on the grass even though there is quite an incline, they held me steadfastly. They were so comfortable, I didn\u2019t really notice the rain. I\u2019ve always bought Gabor for formal wear and more fashionable wear, never thinking of Gabor for technical, outdoor weather wear but today I\u2019ve seen the light and I\u2019m very grateful. "

Gabor Shoes 5 star review on 20th November 2025

Denise Brown

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes were VERY wide, G fitting, although this was not mentioned in the description.q”

Helpful Report

Posted 7 years ago

Hello, Thankyou for your review. Gabor are a German brand and their width fittings do not convert the same as the UK. The Gabor Brambling is part of the wide fitting rang which the manufacturer offer, to identfy the wider fit, the inside of the shoe will hold either a G or a H. We are sorry this was not includedwithin the description and appreciate this being brought to our attention. If we can offer further assistance do not hesitate to contact us. Kind Regards Nicola-Customer Services

Posted 7 years ago

“I think it is completely unacceptable, particularly when buying shoes and need to try several sizes, to be asked not only to pay the postage for returns, but to send them by recorded delivery. I have not bought from you before, and will be buying from John Lewis in future!!”

Helpful Report

Posted 7 years ago

Hello, Thankyou for your review. We offer free standard delivery with no minimum spend and ask customers to pay towards the cost of the return. You can use various services to return such as Collectplus which is £4.49 for up to 10KG in weight, this is ideal for larger items and multiple orders. The Post Office also has extra services which will vary and you can also return to a Charles Clinkard store if local to you. We are sorry to hear you will not return in the future and hope you will reconsider especially as we offer one of the largest ranges in Gabor. We ask customers to leave a review and appreciate all feedback especially as it helps to reflect the different level of services we offer. If we can assist further in the future do not hesitate to contact us. Kind Regards Nicola-Customer Services

Posted 7 years ago

“Sadly these shoes are so painful! I bought what I thought were the same shoes as I bought 3 years ago which were brilliantly comfortable. They look exactly the same but are much narrower and so painful. Such a shame as they cost £95. Maybe they used to come in a wide fit? Anyway I have worn them for a couple of weeks to work but still really painful. My fault, I should have returned them. Your service is excellent though!”

Helpful Report

Posted 7 years ago

Hello Suzanne Thankyou for your review of the Gabor Denver. The style is only available in a standard fitting and it may be the previous purchase you made was very similar but a wider fit. If you still have the original pair you can of course contact us with the details and we can help to identify it and also enquire as to whether the item is still available. We are delighted the service was excellent and will ensure your comments are passed over to all the teams who helped to process your order. For the future, if buying a new pair of Gabor (or any brand), I would suggest wearing around the home only for a number of days. This will help to ensure you find the fit comfortable and if you also like how it looks. We offer 35 days to return an item unworn for a refund or an exchnage however are unable to accept back a pair which has been worn outside. If we can offer help with additional queries do not hesitate to contact us. Kind Regards Nicola-Customer Services

Posted 7 years ago

“The boots were perfect but the delivery experience a total farce! The DPD driver came to our building which is 4 floors high, looked at the communal front door, took a photo and left without trying the door, which does not lock. I know this as I saw the photograph and one of your colleagues kingly called DPD to be told that the driver couldn't gain access which clearly was not the case. We are on the 3rd floor (a map is in the foyer) and were waiting for him to arrive between 12:15 and 13:15. I received a text at 13:00 saying' sorry to miss you'!!. Very annoyed I re-arranged delivery via their email link for the next day after 12 noon to a DPD Hub (Halfords) 7.5 miles away.....but when I arrived the parcel had not been delivered!. Later that day my tracking showed my parcel had been returned to their Swansea depot at 3:30. The next day I received a text to say that the parcel had arrived at Halfords and went once again to collect it. It looked an absolute mess...the packaging was ripped wide open and the box battered! You cannot speak to DPD unless you are willing to pay £7.00 a minute by phone and all emails bounce back. A terrible service which would make me thing twice about ordering anything again although as I said the boots were lovely. I suggest that this sort of delivery service will cost your company in the long run as I'm sure this is not an isolated incident and their is no redress for your customers. Many thanks.”

Helpful Report

Posted 7 years ago

Hello Caroline, Thankyou for your review. We are very disappointed to hear of your experience with the courier. DPD are usually excellent and offer a one hour time slot with the option of a safe place should you not be at home for the delivery. On this occasion, this clearly was not the case and we are very sorry for the inconvenience you encountered in finally receiving your boots. We are sorry to also hear that you are considering not returning in the future, we do offer alternative options such as Royal Mail and additionally you could chose Collectplus at checkout which is convenient as it could be a local corner store near to your door. We appreciate your feedback and will ensure your concerns are passed directly to the courier. We hope you will return in the future and if further assistance is required do not hesitate to get in touch. Kind Regards Nicola-Customer Services

Posted 7 years ago

“Nothing very good experience”

Helpful Report

Posted 7 years ago

Hello, Thankyou for your review. We are disappointed to receive only a two star review on this occasion as we are unaware of any concerns with your recent order. If you can contact the Customer Services Team on 0345 241 7742 with your advice we can look to assist you. We look forward to hearing from you. Kind Regards

Posted 7 years ago

“I have purchased your shoes in the past and have always bought a size 8 1/2, which have always fitted me very comfortably straight off, never even had to “wear them in”. However I have had to return the pair that I had just purchased. They didn’t come in half sizes so I bought a size 9 thinking I could just put an inner sole into the shoe so they didn’t slip. Unfortunately I couldn’t even get the left shoe on and the right shoe was so tight I couldn’t possible walk in them. Such a shame as I loved the look of them, beautiful shoes.”

Helpful Report

Posted 7 years ago

Thank you for your review. We were sorry to hear that this design was too narrow for you. I have added a link for similar shoes with a wider fitting for you. Happy browsing and we hope that you find something perfect for your requirements. https://www.charlesclinkard.co.uk/women-c1/shoes-c2/ballet-pumps-c84#t8:t9 With regards, Janice Ruddock Customer services.

Posted 7 years ago

“The wrong size boots were delivered. Although I was contacted about this I had to return the incorrect pair and do not yet have the correct ones.”

Helpful Report

Posted 7 years ago

Hello Alison. Thankyou for your review. Please accept our apologies for the initial mix up with your order, during dispatch the details of your order should have been checked and any discrepancies bought to our attention. We have checked today and can see the incorrect pair are on the way back so the original items you requested have been sent and will arrive tomorrow or Monday at the latest. We fully understand your frustration and disappointment however hope we can restore your faith in both Gabor and Charles Clinkard. Kind Regards Nicola-Customer Services

Posted 7 years ago

“the boots I bought I had to return as they were very narrow fitting not wide as in the description, I had to pay £6.50 to return them if I had ordered them from John Lewis this would have been FOC”

Helpful Report

Posted 7 years ago

Thank you for your review. We are sorry to hear that your boots were too narrow for you. With regard to the postage, we have a free delivery service and do ask customers to cover the cost of returns. You can buy label from our website for £4.49 that will cover up to 10 kilo, or return to a Charels Clinkard store. We do take note of customer comments and will pass this on to our web team for when they have their next review. With regards, Janice Ruddock Customer Services.

Posted 7 years ago

“Paid for guaranteed delivery for only to be to told that as I ordered on the Sunday of bank holiday it didn't count so why charge £5.99”

Helpful Report

Posted 7 years ago

Hello, Thankyou for your review. Next day delivery is a guaranteed next working day service for orders placed before 3pm. Any orders placed after that time will be processed as soon as possible, but may be dispatched the next working day. Unfortunately, any orders placed over the weekend will not be dispatched until Monday for Tuesday delivery. We have contacted you regarding this and hope we can restore your faith in shopping online for your Gabor products. Kind Reagrds Nicola-Customer Services

Posted 7 years ago

“Parcel was delayed. Ended up going to Leeds then back to Bham before going to Rumney.”

Helpful Report

Posted 7 years ago

We are sorry to hear that your item was delayed in transit. Mostly our orders arrive the next day once we have dispatched, we hope that this has not spoiled the enjoyment of your new purchase and has not put you off ordering in the future. With regards, Janice Ruddock Customer services

Posted 7 years ago

“Most shoes I wear are a 4.5 size. So when I ordered this size for a very nice shoe, I was disappointed the style is narrow and too tight for my feet. I had to return them at once but was disappointed to see I had to pay the return postage. I dare not order another pair for fear they won’t fit and I have to pay AGAIN. This has left me with no shoes for the cost of £5. I’m not happy.”

Helpful Report

Posted 7 years ago

Thank you for your review. We are sorry to ehar that the shoes that ou ordered were too narrow for you. We do have a range of fittings, the sililar shoe to this one but a little wider is Kinloch Womens Dress Court Shoes. You can take your shoes back to any Charles Clinkard store if you have any near to you, I can see there are some not too far from you. You have up to 35 days to return an unworn item for full refund so this may help if you do decide to order again. With regards, Janice Ruddock Customer services.

Posted 7 years ago

“The shoe sizes differ from most other brands. Had to return sandals which unfortunately cost me. Obviously the shoes need to be tried on so won’t be ordering anymore”

Helpful Report

Posted 7 years ago

Thank you for your review. We are sorry to ehar that the shoes that you ordered were not a good fit for you. We do hope that you have found something that is a better fit for you. With regards, Janice Ruddock Customer services

Posted 7 years ago

“Had to pay to return my purchases and only one means of return. A bit antiquated when you’re spending £100 on a single order. Not sure I would order again on line from you.”

Helpful Report

Posted 7 years ago

Hello, Thankyou for your review. We offer free standard delivery with no minimum spend however currently ask customers to pay towards the cost of returns. You can return via a Charles Clinkard store without a cost, just pop in with your invoice and your shoes Additionally returns can be made via Collectplus, its £4.49 for up to 10kg in weight and this is ideal for larger orders/multiple items. You are welcome to also return via the Post Office which has varying costs depending on which service you opt. We are naturally disappointed with your feedback, we appreciate the time you took to leave this and will of course pass across your comments. If we can offer further assistance do not hesitate to contact us. Kind Regards Nicola-Customer Services

Posted 7 years ago

“I bought some boots via the Internet. I was offered a 10per cent discount as a first time buyer. This was not deducted so paid full price. When the boots arrived the outer packaging was perfect but the inner box was completely battered. The tissue paper was tatty. I wondered if the boots had been returned. The boots had a couple of scrapes. I would have sent them back but how could It be proved I hadn’t damaged them. Please ask your staff to be more careful as £165.00 is a lot of money to me. H Isitt”

Helpful Report

Posted 7 years ago

Hello Heather Thankyou for your review. Items are sourced from our stores and our warehouse, they may have been tried on or on display however the quality of the boots should not have been affected and it is disappointing that this pair arrived. We have passed your comments across externally and internally to ensure extra care is taken in the future. We have also refunded the 10% discount that was not deducted for you and this will show in 3-4 working days. We hope you will return in the future and are sorry for any inconvenience caused. Kind Regards Nicola-Customer Services

Posted 7 years ago

“Sale ticket left on shoes that I purchased but I was charged full price. Mentioned to customer service who said they would refund the difference but still not been received.”

Helpful Report

Posted 7 years ago

Thank you for your review. We are soorry that you recieved a sale item when you had paid full price, there can sometimes be a crossover but we would always honour the sale price. I can confirm that your refund was asked for via Klarna, who was your chosen method for payment. If you do not hear from them soon with regards, to this, if you could call cusotmer services on 0345 241 7742 we can give you the details to contact them. I hope that this helps. With regards, Janice Ruddock Customer services.

Posted 7 years ago

Hello, Thankyou for your review. We are sorry for the confusion regarding the sale sticker within the boots. On checking into this further we can confirm that on the 16th August 2018 the difference was refunded for you. If you contact thepayment provider via this link https://www.klarna.com/uk/customer-service/. If we can offer further product assistance do not hesitate to contact us. Kind Regards Nicola-Customer Services

Posted 7 years ago

“I ordered shoes that looked grey in photo but they were beige was dissapointed. instead of fancy names would you not say the correct colour beside the shoe”

Helpful Report

Posted 7 years ago

Hello, Thankyou for your review of the Gabor Helen. We are Charles Clinkard and operate the UK Gabor website, we also have one of the largest available stock of Gabor. The colour details provided are directly from the manufacturer and we will of course pass over your feedback regarding this. When the photographs are taken, we try to highlight the colours however every customer will have a different perception of the colour they see. We can understand your disappointment and appreciate your feedback regarding this style. You do have 35 days into which you can return an item, as long as its unworn and in the original packaging. If we can offer further assistace do not hesitate to contact us. Kind Regards Nicola-Customer Services

Posted 7 years ago

“I paid £190 for boots and when they arrived there was a price label attached for £144. If the boots were on sale I should not have been charged the full price”

Helpful Report

Posted 7 years ago

Thank you for your review. We apologise that this has happened. Sometimes there is a crossover of full price items and sale items when the sale starts and we would then honour the sale price. However this boot is at full price and it looks as though there may have been an error with this sale sticker but we would have looked into this for you and may have been able to reduce the cost for you. However, I can see that you have sent them back for a full refund, so unfortunately on this occassion I cannot be of help, but if this happens in the future please do not hesitate to contact us. With regards, Janice Ruddock - customer services.

Posted 7 years ago

“I ordered three pairs of shoes which arrived in a ripped and barely sealed Debenhams bag. All 3 boxes were damaged and the shoes inside weren’t packaged very well.”

Helpful Report

Posted 7 years ago

Hello, Thank you for your message. I'm sorry to hear that your order was delivered in poor condition. Can you please provide your order number so I can look into this further? Kind regards, Rosie, Customer Services.

Posted 7 years ago

“The wrong colour shoes were sent. I e mailed pointing this out, the customer service department said they would send out a replacement pair in the correct colour once I sent the wrong pair back. And that all items are checked before delivery - clearly not...... As I had wanted to wear them for a special event, this was no good. In the end I kept the shoes as I already have them and they are a nice colour and will come in handy at some point. I am not impressed with the service.”

Helpful Report

Posted 7 years ago

Hello, Thankyou for your review. I have looked into your order and can see we arranged a replacement pair in the correct colour for you however you were happy with the pair you received in error so kept these. We are sorry for the confusion, we understand how disappointed you were and please be assured we have raised this internally to ensure any errors are picked up before dispatch. We hope you will return in the future and if further assistance is required do not hesitate to contact us. Kind Regards Nicola-Customer Services

Posted 7 years ago

“Not a usual Gabor quality. So disappointed. Shoes look cheap and very slippery on a carpet.”

Helpful Report

Posted 7 years ago

Thank you for your review. I am sorry to hear that this shoe was not suitable for you and that you found it slippy. Your comments will help others when they are looking for something suitable for their requirements. With regards, Janice Ruddock - customer services.

Posted 7 years ago

Gabor Shoes is rated 4.6 based on 12,864 reviews