Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, hassle free and good quality. We paid more to purchase from a UK supplier and pleased we did. They were delivered with the days specified, good packaging, assembled with ease and they look great. I would recommend drilling a pilot hole for the screws as the hard leg wood is difficult to screw into. Otherwise a great experience from fusion living. Thank you”

Helpful Report

Posted 3 years ago

Good morning Claire, Thank you for leaving us a great review. We're really glad you're happy with our service and the quality of the product. We appreciate your feedback on this thank you. We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Très content des chaises, et livraison rapide.”

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Posted 3 years ago

Bonjour Christophe, Merci de nous avoir laissé une excellente critique. Nous sommes vraiment heureux que vous soyez satisfait de vos nouvelles chaises et de la livraison rapide ! Nous espérons que vous apprécierez votre nouvel achat et nous espérons vous accueillir à nouveau chez Fusion Living à l'avenir. Meilleurs vœux, Fusion Living ---- Good morning Christophe, Thank you for leaving us a great review. We're really glad you're happy with your new chairs and the fast delivery! We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Brilliant service from Fusion Living. Ordered and within a few days received confirmation that the order has shipped, sent via DPD who kept me informed along the way, I had to reschedule deliver which DPD did without issue through the app and was supper convenient, arrived on time and well packaged. The tulip chairs are really nice, solid cast base, that has a ball bearing swivel mechanism build in, nice as weighty with felt pads pre applied to the base, nice touch, the seat itself is plastic but of very high quality moulding with no sharp edges at all and thick moulding so sturdy without much flex when sat on and all held together with 6 bolts ensuing it's a solid price when put together. One minor issue with a price damaged in transit, it happens, Customer service was A1 though when I contacted them, super helpful, agreed a resolution and email me with confirmation of what what was agreed, replacement price arrived next day as stated and with extra packing to make sure it arrived in perfect condition. Could not be happier with the quality of product or service from Fusion Living. Great job and plan to order a few more prices for the house in the new year. Thank you.”

Fusion Living 5 star review on 2nd December 2022

Helpful Report

Posted 3 years ago

Good morning Kenny, Thank you for leaving us a great review. We're really glad you're happy with our customer service, the delivery and quality of the chairs. Our apologises again for the damages. We are glad we managed to quickly sort this for you and are happy to know you're pleased with the resolution. We hope that you enjoy your new chairs and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Amazing customer support. They updated me during the whole process. And the products are great.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for leaving us a great review. We're really glad you're happy with our customer service. We hope that you enjoy your new purchase and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“I have ordered on 2 separate occasions from this company and I found the people very polite and helpful. My orders were received promptly and efficiently and I would recommend them. Thank you Fusion!”

Helpful Report

Posted 3 years ago

Good morning Jackie, Thank you for leaving us a great review. We're really glad you're happy with our customer service and the delivery. We hope that you enjoy your new chairs and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Chairs arrived very quickly after the order on the day I asked for so they could have arrived a couple of days earlier. They were well packaged. They look great. As they have just arrived I don’t know how strong/durable they are but so far they look and feel good and arrived well protected.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to write this review! We're really glad you're happy with your purchase and the delivery. We hope that you enjoy your chairs and we hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Nice product with prompt delivery”

Helpful Report

Posted 3 years ago

Good morning Alan, Thank you for taking the time this review! We're really glad you're happy with your purchase and the delivery. We hope that you enjoy your purchase and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Arrived promptly, well packed and as expected.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time this review! We're really glad you're happy with your purchase and the delivery. We hope that you enjoy your purchase and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“First class service,first class product”

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Posted 3 years ago

“Lovely chairs, well packed and delivered in good time.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time this review! We're really glad you're happy with your chairs and the delivery. We hope that you enjoy your purchase and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Thank you so much! The chairs I bought are beautiful. I was a little unsure while ordering as I never dealt with Fusion Living before and I thought that the chairs might be a little like cheap plastic garden chairs. I bought only two of them (I only needed 2) but when they arrived I realized that they were very proper dining chairs and they complemented my glass table very well. I immediately ordered another two. The ordering process was very quick and easy and the delivery was excellent. I cannot believe that other companies are charging so much more for similar items.”

Helpful Report

Posted 3 years ago

Good morning Renata, Thank you for taking the time to leave such a fantastic review! We're really pleased you're happy with your chairs and very grateful for you returning to us with another order! We hope that you enjoy your purchase and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Nice product and a swift delivery”

Helpful Report

Posted 3 years ago

Good morning Alan, Thank you very much for your review. We're really pleased you're happy with the product and delivery! We appreciate you shopping with us and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“It is an easy company to work with. Good quality cost-effective chair solutions.”

Helpful Report

Posted 3 years ago

Good morning Terry, Thank you for taking the time to leave a lovely review. We're really pleased you're happy with your chair! We appreciate you shopping with us and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“I looked online for the right style of swivel chair and found Fusion Living. It was very easy to specify the chair and cushion colour and the price was very acceptable. I was advised of the delivery date and advised of the time on the day. I was amazed at the quality for the price paid and am fully satisfied at the swivel action. The cushion is shaped to fit the chair and comes with a washable cover that acts as an accent to our room. I will use Fusion Living again.”

Helpful Report

Posted 3 years ago

Good morning Paul, Thank you for taking the time to leave a such an amazing review! We're really pleased you're happy with the delivery and quality of your chair. We appreciate you shopping with us and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Fast delivery and good quality products”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave a great review! We're really pleased you're happy with the delivery and quality of the products. We appreciate you shopping with us and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Good delivery time, very good quality, easy assembly and there was assembly instructions one of the screws was broken and the customer service was very fast to rectify this Amazing”

Helpful Report

Posted 3 years ago

Good morning Ahmad, Thank you for taking the time to leave us a lovely review. We're really pleased to hear you're happy with the delivery time, quality and assembly. In regards to the screw, we understand that a member of the customer service team has got in touch with you about this and a new screw is now on its way to you. We appreciate you shopping with us and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Customer service was excellent. Prompt response to my query . Delivery was well organised”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us such a brilliant review! We appreciate you shopping with us and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

“Great service, fast delivery”

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Posted 3 years ago

Good morning, Thank you for your lovely review! We hope you enjoy your purchase and we hope to invite you back in the future. Best Wishes, Fusion Living

Posted 3 years ago

“Superb as usual”

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Posted 3 years ago

Good morning Andrea, Thank you for your lovely review! We hope you enjoy your purchase and we hope to invite you back in the future. Best Wishes, Fusion Living

Posted 3 years ago

“Good quality product”

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Posted 3 years ago

Good morning Paolo, Thank you for taking the time to leave us such a brilliant review! We appreciate you shopping with us and do hope to welcome you back to Fusion Living in the future. Best wishes, Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,651 reviews