Login
Start Free Trial Are you a business? Click Here

Fusion Living Reviews

4.8 Rating 1,651 Reviews
95 %
of reviewers recommend Fusion Living
4.8
Based on 1,651 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Fusion Living Reviews
Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

Write Your review

Really excellent products at great prices. The Customer Services team (Michelle specifically) were amazing.
Helpful Report
Posted 3 years ago
Good Afternoon Clara, Thank you for taking the time to write us this great review. We're so pleased you're happy with your order. We really pride ourselves on exceptional customer service, so feedback like this means a lot to us! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 3 years ago
Brilliant. received much sooner than expected
Helpful Report
Posted 3 years ago
Good Afternoon Helen, Thank you very much for taking the time to leave us a review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you choose to shop with us again in the future! Best Wishes, Fusion Living
Posted 3 years ago
While the order process and delivery were very good, unfortunately the quality of the item I received is poor. The metal legs are rough in places and the underside of seat cushion has not been trimmed or finished neatly-it is messily staplled and bunched up. That means cushion pad does not not meet the screws intended to keep it in place. It is attached now by only one screw instead of two. Very poor quality and definitely overpriced.
Helpful Report
Posted 3 years ago
Good Afternoon Janet, Thank you for taking the time to leave us a review. We are very sorry to hear you are not completely happy your chair. Our customer service team will be in touch with you directly. We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 3 years ago
My client is very pleased with this item. Quick delivery, reasonable cost. What more can you ask for?
Helpful Report
Posted 3 years ago
Good Afternoon Rona, Thank you for taking the time and leaving us a great review. We are pleased to hear your client is very happy with their purchase and the customer service they received whilst shopping with us. We hope to welcome you back in the future! Best wishes, Fusion Living
Posted 3 years ago
Everything perfect. Thanks.
Helpful Report
Posted 3 years ago
Good Afternoon Michael, Thank you so much for taking the time to write this great review! We do hope to welcome you back in the future. Best wishes, Fusion Living
Posted 3 years ago
easy to assemble,nicely updated rooms ,quick delivery
Helpful Report
Posted 3 years ago
Good Afternoon Peter, Thank you for this great review! We are so pleased that you are happy with the service you received whilst shopping with us. We do hope to welcome you back in the future. Best wishes, Fusion Living
Posted 3 years ago
Very efficient online service
Helpful Report
Posted 3 years ago
Good afternoon Lorraine, Thank you for taking the time to write us this great review! We hope to welcome you back again. Best wishes, Fusion Living
Posted 3 years ago
Excellent service. Prompt response. Excellent updates. Good delivery service. Good product.😃
Fusion Living 5 star review on 30th August 2022
Helpful Report
Posted 3 years ago
Thank you very much for your fabulous Review and photograph. Your bar stools look great. Thank you for shopping with us and we hope to see you again in the future. Best wishes Fusion Living
Posted 3 years ago
Choose to order from Fusion Living because of their stylish products and based my decision also on the shoppers reviews. I placed my order for a Soho dining chair and received delivery the next day. Very fast delivery and I was very pleased with the chair, easy to assemble. I am considering ordering two more chairs.
Helpful Report
Posted 3 years ago
Good morning! Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you choose to shop with us again in the future! Best Wishes, Fusion Living
Posted 3 years ago
Really pleased with my chair. Nice quality at a reasonable price. Dispatched and delivered super quickly.
Helpful Report
Posted 3 years ago
Good morning Ann, Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We do hope you shop with us again. Best Wishes, Fusion Living
Posted 3 years ago
Very pleased with the speedy delivery. The chairs will look great in my new house. Buy with confidence.
Helpful Report
Posted 3 years ago
Good morning Rona, We are so pleased that you love your new chairs! We do hope to welcome you back again in the future. Best wishes, Fusion Living
Posted 3 years ago
Very happy with our new kitchen dining chairs. Good quality and value for money
Helpful Report
Posted 3 years ago
Thank you for your great Review! We really appreciate you taking the time to write this. We hope to welcome you back again. Best wishes, Fusion Living
Posted 3 years ago
Over the past few years I have purchased goods from Fusion Living and i can genuinley say that each time i have spoken to customer services they have gone out of their way to assist, and when ordering they are extremely flexible on deliveries, and so helpful.
Helpful Report
Posted 3 years ago
Good morning Derek, Thank you for this amazing review, and for coming back to us over the past few years. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We look forward to welcoming you back again in the future. Best wishes, Fusion Living
Posted 3 years ago
Great business to deal with. Colour of seats wasn’t quite what we had hoped for but they were great at letting us know of their alternatives and swapping over to get just what we needed. No fuss, no awkwardness, just great customer service (and the bar stools look great too!). Thank you.
Helpful Report
Posted 3 years ago
Good morning Adrian, Thank you for taking the time to write us this great review. We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We are pleased that we were able to swap the colour over for you to get what you needed! We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best wishes, Fusion Living
Posted 3 years ago
My wife and I found it a pleasant experience dealing with Fusion Living. They were very helpful, respectful and professional.
Helpful Report
Posted 3 years ago
Good morning Allan, We are so pleased that you had a pleasant experience whilst shopping with us. We really pride ourselves on exceptional customer service, so feedback like this means a lot to us! We hope to welcome you back again. Best wishes, Fusion Living
Posted 3 years ago
Sturdy , cute and good make . I’m happy with my choice .
Fusion Living 5 star review on 14th August 2022
Helpful Report
Posted 3 years ago
Good morning Cynthia, Thank you for taking the time to write us this great review and amazing photo of your chairs - we love the colour combination. We're so pleased you're happy with your order and hope to welcome you back in the future. Best wishes, Fusion Living
Posted 3 years ago
Chair was delivered so quick and I’m so happy with it looks gorgeous in my room and quality is amazing! I can’t thank the delivery man enough as well , as I was not home when he tried to deliver.. I asked him is he could deliver to my sisters and he was very happy to do so on the same day. Amazing Amazing Amazing!!!
Helpful Report
Posted 3 years ago
Good morning, Thank you so much for this amazing review! We are so pleased you are happy with your chair and that the delivery was able to go to your sisters! We really pride ourselves on exceptional customer service, so feedback like this means a lot to us! Best wishes, Fusion Living
Posted 3 years ago
Very good service and a good quality product.
Helpful Report
Posted 3 years ago
Thank you for your great Review! We really appreciate you taking the time to write this. We hope to welcome you back again. Best wishes, Fusion Living
Posted 3 years ago
prompt service. No problem with the purchased items. All good.
Helpful Report
Posted 3 years ago
Good morning Dana, Thank you for your brilliant review. We're so pleased you're happy with your chairs, and the whole experience and service provided. We do hope you choose to shop with us again. Best wishes, Fusion Living
Posted 3 years ago
Excellent service and good quality product
Helpful Report
Posted 3 years ago
Thank you for the great review! We hope to welcome you back again. Best wishes, Fusion Living
Posted 3 years ago
Fusion Living is rated 4.8 based on 1,651 reviews