Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent transaction from start to finish. Really pleased with the table and chairs.”

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Posted 2 months ago

“Excellent communication. Super fast shipping to Germany within just a few days. Such great chairs, we are super happy ! We would gladly order again soon.”

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Posted 2 months ago

Hi Mirjam, Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the chairs and that shipping to Germany was fast. We’d be delighted to help with your next order. Warm regards, The Fusion Living Team

Posted 1 month ago

“Extremely helpful staff. Customer service, from start to finish was timely and nothing was too much trouble. I would certainly recommend Fusion Living and hope to use them again.”

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Posted 2 months ago

Thank you for your wonderful review! We’re glad our staff were helpful and that you found the service timely from start to finish. We look forward to assisting you again in the future. Kind regards, The Fusion Living Team

Posted 1 month ago

“The team couldn't have been more knowledgeable and kind. Nothing was too much trouble. This was my third purchase from Fusion Living, I dare say there will be many more! Thank you!”

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Posted 2 months ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear the team was knowledgeable and kind, and that you’ve enjoyed multiple purchases with us. We look forward to welcoming you back for many more. Kind regards, The Fusion Living Team

Posted 1 month ago

“Great customer service and fantastic dining chairs.”

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Posted 2 months ago

Thanks for your great review! We’re thrilled you loved the dining chairs and our customer service. Kind regards, The Fusion Living Team

Posted 1 month ago

“Ordering and delivery process went smoothly.”

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Posted 2 months ago

Hi Steve, Thanks for your great review! We’re really glad to hear the ordering and delivery went smoothly. Kind regards, The Fusion Living Team

Posted 1 month ago

“excellent quality and worth the wait”

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Posted 2 months ago

Hi there, Thank you for your fantastic review! We're thrilled you enjoyed the quality and that the wait was worth it. Kind regards, The Fusion Living Team

Posted 1 month ago

“Easy ordering and info, delivery on time, happy with product.”

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Posted 2 months ago

Hi Karen, Thank you for your wonderful 5-star review! We're so glad to hear that you found the ordering process easy and that your delivery was right on time. We truly appreciate your feedback and look forward to serving you again soon. Best wishes, The Fusion Living Team

Posted 2 months ago

“The service as excellent. I ordered on a Sunday then realised I had made a mistake on the order so emailed and received an email back the next day sorting it all out. Order arrived that Wednesday. My chairs are lovely and good quality and excellent value. Very happy all round”

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Posted 2 months ago

Hi Ruth, Thank you so much for your amazing 5-star review! We're delighted to hear that you had a great experience with our service and that everything was sorted out swiftly for you. It's wonderful to know that you're happy with your lovely chairs and found them to be good quality and excellent value. We truly appreciate your feedback and hope to serve you again soon! Kind regards, The Fusion Living Team

Posted 2 months ago

“I spent nearly £1810.75 and bought 22 x Fusion Living Soho Plastic Dining Chair with Squared Dark Wood Legs (11 x red and 11 x black) and 4 x Fusion Living Soho Plastic Bar Stool with Dark Wood Legs (2 x red and 2 x black with dark wooden legs), for my restaurant. Since day 1 we had issues with the wooden legs, couple of them were replaced. Legs are ment for repeated use, not strong to hold the weight. As the jointsvare not glued or fixed properly it becomes loose. Now all 26 chairs are broken and I had to replace all.”

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Posted 2 months ago

“Purchased 4 Chelsea swivel chairs from Fusion.Very happy with the product to go with our existing tulip table. Carley and Michelle were great to deal with from initial enquiry to viewing and purchase Would use again and recommend”

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Posted 2 months ago

Hi Trevor, Thank you for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your Chelsea swivel chairs and that Carley and Michelle were able to assist you so well throughout your journey with us. Your recommendation means a lot, and we can’t wait to welcome you back for any future needs. Enjoy your beautiful new setup! Kind regards, The Fusion Living Team

Posted 2 months ago

“We were really pleased with our chairs.It was a pleasure to get the phone answered right away by a person instead of a recording.The packaging was really done well .”

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Posted 3 months ago

Hi Patricia Thank you for your wonderful 5-star review! We're delighted to hear that you are pleased with your chairs and that our customer service team made a positive impression. We love to speak to our customers over the 'phone as we know how important this interaction is, especially in such a digital world that we now live in. We also take great pride in our packaging, so it's fantastic to know that it met your expectations. We hope you enjoy your new chairs and hope to see you again in the future. Warm wishes, Team Fusion!

Posted 3 months ago

“I’ve got so much help from Michelle, a customer service and sales manager. I had to do my house photoshoot and viewing to sell my house. I needed matching chairs urgently, and thanks to her i got the items on time and successfully finished tasks. Thank you Michelle.”

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Posted 3 months ago

Hi Dylana Thank you for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that Michelle was able to assist you so effectively and that you successfully completed your house photoshoot and viewing. Your satisfaction is our top priority, and it’s wonderful to know we could help you at such a crucial time. We hope we can help you again in the future. Warm wishes, Team Fusion Living

Posted 3 months ago

“I was firstly impressed with the professionalism of the Fusion Living staff in handling my initial enquiries. As a result I place my order and the tulip chairs were exactly what I wanted. A small bump in the road was speedily resolved. I would have no hesitation in recommending Fusion Living for your furniture needs.”

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Posted 3 months ago

Hi Leslie Thank you for your 5-star review. It means the world to the team here at Fusion. We are so pleased that you are happy with the service we provided and also your new chairs. We hope that we can help you again in the future. Thank you once again. Best wishes Team Fusion!

Posted 3 months ago

“Très belles chaises « tulipes », confortables et design. Une mention particulière au service client de Fusion Living Michele et Carlita pour leur professionnalisme”

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Posted 3 months ago

Bonjour Géraldine, Merci beaucoup d'avoir pris le temps de nous laisser un excellent avis. Nous apprécions beaucoup vos commentaires et nous les avons partagés avec l'équipe. C'est très important pour nous de savoir que nos clients sont satisfaits de nos produits et services. Au plaisir de vous revoir. Cordialement Fusion Living Hi Geraldine Thank you so much for taking the time to write an excellent review for us. We really appreciate the feedback and this has been shared with the team. It means the world to us, to know that our customer's are happy from a product and service point of view. We hope to see you again in the future. Best wishes Fusion Living

Posted 3 months ago

“High quality product. Excellent customer service.”

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Posted 3 months ago

Thank you so much for your wonderful review, Sue! We're thrilled to hear that you found our product to be of high quality and appreciated our customer service. Your satisfaction is our top priority, and we really value your support. Warm regards, Team Fusion Living

Posted 3 months ago

“I ordered a set of chairs from Switzerland. It was even faster than swiss delivery and are good quality. I recommend.”

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Posted 3 months ago

Thank you very much for your excellent review. It is great to hear such good feedback about the delivery and products. We really do thank you for your custom and hope that we can welcome you back again in the future. Best wishes Fusion Living

Posted 3 months ago

“A very speeddy and most efficient shipping,thank you !”

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Posted 3 months ago

Bonjour Christine, Merci beaucoup pour votre avis élogieux. Nous sommes ravis d'apprendre que vous avez apprécié la rapidité et l'efficacité de notre livraison. Merci de votre achat et à bientôt. Cordialement L'équipe Fusion Living Hello Christine, Thank you so much for your glowing review. We're delighted to hear that you appreciated the speed and efficiency of our delivery. Thank you for shopping with us and we hope to see you again soon. Best wishes The Fusion Living Team

Posted 3 months ago

“La livraison avec chronopost a été un peu chaotique, 5 jours de retard avec report journalier. La chaise correspond aux attentes même si son aspect est très "plastique". Montage facile. Le orange du PU me convient.”

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Posted 4 months ago

Bonjour Nathalie, Merci d'avoir pris le temps de nous faire part de votre avis. Nous sommes ravis d'apprendre que les chaises répondent à vos attentes, mais nous regrettons les retards de livraison de Chronopost. Nous prenons en compte vos commentaires et les avons transmis à l'équipe. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Fusion Living Good morning Nathalie Thank you for taking the time to feed back to us. We are delighted to hear that the chairs meet your expectations although we are sorry to hear about the delays with Chronopost. We take your feedback on board and this has been shared with the team. We do hope to welcome you back again in the future. Best wishes Fusion Living

Posted 3 months ago

“Easy ordering and quick delivery”

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Posted 4 months ago

Hi Anne Thank you for your fantastic 5-star review! We’re so glad to hear that you found our ordering process to be easy and that delivery was swift. Your feedback truly motivates us. Warm regards, Team Fusion Living

Posted 3 months ago

Fusion Living is rated 4.8 based on 1,651 reviews