Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,661 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 16th February 2026

Mandy

Fusion Living 5 star review on 13th February 2026

Lucia (France)

Fusion Living 5 star review on 21st October 2025

Ruth

Fusion Living 5 star review on 12th September 2025

Debra

Fusion Living 5 star review on 27th June 2025

Natalie

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an excellent experience with Fusion Living. The team provided great advice and support throughout the entire process, making everything easy and stress-free. They were always helpful, responsive, and genuinely attentive to our needs. The chairs we purchased are of very high quality — sturdy, stylish, and extremely comfortable. We’re really pleased with both the service and the product, and we wouldn’t hesitate to order from Fusion Living again.”

Helpful Report

Posted 3 months ago

Hi Iosu, Thank you for the wonderful and detailed review. We’re delighted you had an excellent experience with Fusion Living and that the chairs meet your expectations in quality and comfort. It’s great to know the team were supportive and attentive throughout the process. We’d love to welcome you back again in the future. Kind regards, Team Fusion Living

Posted 1 month ago

“Soho chairs look stylish but cushions on chairs were a bit wrinkled and not very thick. One set of. The chair legs would not level however hard we tried . Overall they were overpriced for what they were”

Helpful Report

Posted 3 months ago

Hi Lorraine, Thank you for sharing your feedback. We’re sorry to hear there were a few issues. We’d really like to make this right. If you’re open to it, we can: - arrange replacement cushions or a fix for the wrinkling, and - help troubleshoot the leg leveling issue (including possible replacement feet or a quick assessment). The team will be in touch to discuss this with you. Warm regards, The Fusion Living Team

Posted 1 month ago

“Great product and really fast delivery Would definitely recommend”

Helpful Report

Posted 3 months ago

Hi Heather, Thank you for the fantastic 5/5 and for your kind words. We’re thrilled you’re happy with the product and delivery, and we really appreciate your recommendation. If there’s anything else you need, just let us know. Best wishes, Fusion Living

Posted 1 month ago

“Very happy with the purchase and service.”

Helpful Report

Posted 3 months ago

Good morning Derek, Thank you for the great 5/5 and for choosing Fusion Living. We’re thrilled you’re happy with the purchase and service. If there’s anything else you need, just let us know. Best wishes, Fusion Living

Posted 1 month ago

“Très bonne qualité du plastique et du coussin et surtout elle est démontable pour être revissé”

Helpful Report

Posted 3 months ago

Merci pour votre avis positif, Sebastien. Nous sommes ravis que la qualité du plastique et du coussin vous conviennent et que le démontage/revissage soit pratique pour vous. Bien cordialement, L'équipe Fusion Living

Posted 1 month ago

“Amazing company to deal with”

Helpful Report

Posted 3 months ago

Hi Jan, Thank you for the great 5/5 and for choosing Fusion Living. We’re thrilled you had a positive experience. If there’s anything else you need, just let us know. Best wishes Michelle

Posted 1 month ago

“Everything went smoothly and quickly, from ordering to delivery. We are very happy with the two Kartell chairs. We would order again anytime. We can only recommend Fusion Living.”

Helpful Report

Posted 3 months ago

Hi Antonia, Thank you for the wonderful review. We’re thrilled everything went smoothly and you’re happy with the chairs. We appreciate your recommendation and look forward to serving you again. Best wishes Fusion Living

Posted 1 month ago

“Love the chairs. Easy to assemble, very comfortable and look great. I would like more colour choice for fabric cushions ( navy would be nice).”

Helpful Report

Posted 3 months ago

Hi Matt, Thanks for the fantastic review. We’re thrilled you love the chairs, find them easy to assemble, and comfortable. We’ll pass your colour request along to the team—we’re always looking to expand fabric options. Best wishes Fusion Living

Posted 1 month ago

“Excelkent service, helpful friendly staff”

Helpful Report

Posted 3 months ago

Hi Lesley, Thank you for your five-star review! We’re delighted you found our service excellent and our staff helpful and friendly. If there’s anything else you need, just let us know. Best wishes Fusion Living

Posted 1 month ago

“We recently bought four kitchen chairs from Fusion. The chairs themselves were excellent, but the customer service was outstanding, We had a need to switch the coulour of a seat pad. This was done without fuss, argument or delay. It was good, old-fashioned personal service.....I didn't have to ''press 1 to be annoyed''. Thank you especially to Carley and Michelle. I highly recommend this company.”

Helpful Report

Posted 3 months ago

Hi Michael, Thank you for your wonderful review. We’re delighted you’re enjoying the chairs and that the colour-change process was hassle-free, with the service you described as outstanding. We’ll pass your thanks to Carley and Michelle. We truly appreciate your recommendation. Kind regards, The Fusion Living Team

Posted 1 month ago

“Excellent transaction from start to finish. Really pleased with the table and chairs.”

Helpful Report

Posted 3 months ago

Hi John, Thank you for your great review! We’re thrilled you’re pleased with the table and chairs. Kind regards, The Fusion Living Team

Posted 1 month ago

“Excellent communication. Super fast shipping to Germany within just a few days. Such great chairs, we are super happy ! We would gladly order again soon.”

Helpful Report

Posted 4 months ago

Hi Mirjam, Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the chairs and that shipping to Germany was fast. We’d be delighted to help with your next order. Warm regards, The Fusion Living Team

Posted 3 months ago

“Extremely helpful staff. Customer service, from start to finish was timely and nothing was too much trouble. I would certainly recommend Fusion Living and hope to use them again.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review! We’re glad our staff were helpful and that you found the service timely from start to finish. We look forward to assisting you again in the future. Kind regards, The Fusion Living Team

Posted 3 months ago

“The team couldn't have been more knowledgeable and kind. Nothing was too much trouble. This was my third purchase from Fusion Living, I dare say there will be many more! Thank you!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear the team was knowledgeable and kind, and that you’ve enjoyed multiple purchases with us. We look forward to welcoming you back for many more. Kind regards, The Fusion Living Team

Posted 3 months ago

“Great customer service and fantastic dining chairs.”

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Posted 4 months ago

Thanks for your great review! We’re thrilled you loved the dining chairs and our customer service. Kind regards, The Fusion Living Team

Posted 3 months ago

“Ordering and delivery process went smoothly.”

Helpful Report

Posted 4 months ago

Hi Steve, Thanks for your great review! We’re really glad to hear the ordering and delivery went smoothly. Kind regards, The Fusion Living Team

Posted 3 months ago

“excellent quality and worth the wait”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic review! We're thrilled you enjoyed the quality and that the wait was worth it. Kind regards, The Fusion Living Team

Posted 3 months ago

“Easy ordering and info, delivery on time, happy with product.”

Helpful Report

Posted 4 months ago

Hi Karen, Thank you for your wonderful 5-star review! We're so glad to hear that you found the ordering process easy and that your delivery was right on time. We truly appreciate your feedback and look forward to serving you again soon. Best wishes, The Fusion Living Team

Posted 4 months ago

“The service as excellent. I ordered on a Sunday then realised I had made a mistake on the order so emailed and received an email back the next day sorting it all out. Order arrived that Wednesday. My chairs are lovely and good quality and excellent value. Very happy all round”

Helpful Report

Posted 4 months ago

Hi Ruth, Thank you so much for your amazing 5-star review! We're delighted to hear that you had a great experience with our service and that everything was sorted out swiftly for you. It's wonderful to know that you're happy with your lovely chairs and found them to be good quality and excellent value. We truly appreciate your feedback and hope to serve you again soon! Kind regards, The Fusion Living Team

Posted 4 months ago

“I spent nearly £1810.75 and bought 22 x Fusion Living Soho Plastic Dining Chair with Squared Dark Wood Legs (11 x red and 11 x black) and 4 x Fusion Living Soho Plastic Bar Stool with Dark Wood Legs (2 x red and 2 x black with dark wooden legs), for my restaurant. Since day 1 we had issues with the wooden legs, couple of them were replaced. Legs are ment for repeated use, not strong to hold the weight. As the jointsvare not glued or fixed properly it becomes loose. Now all 26 chairs are broken and I had to replace all.”

Helpful Report

Posted 4 months ago

Fusion Living is rated 4.8 based on 1,661 reviews